Microsoft Dynamics Housing Management Solution

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{
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  "tag": [
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  "date": "2024-08-01T08:42:53+01:00",
  "ocid": "ocds-h6vhtk-046d68",
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    "description": "The ExtraCare Charitable Trust is inviting potential suppliers to participate in the tender exercise for a pre-configured, cloud-based, Housing and Asset Management solution. ExtraCare is seeking an \"off the shelf\" solution consisting of multiple interconnected modules or functions that can be individually deployed and subscribed to on an iterative basis; and which is a pre-built  Microsoft Dynamics platform.\nWe are seeking a product suitable and proven for use within and designed specifically for our sector or the housing sector or later life living. We are NOT seeking a solution that requires a bespoke design and build.\nIt is intended that the contract will be awarded to a single Supplier. \nExtraCare are using a Restricted procedure, whereby any economic operator may submit a fully completed Selection Questionnaire (\"SQ\"), with a view to being shortlisted to participate in the Invitation to Tender (\"ITT\") stage. \nThe resulting Contract will be 5 + 1 + 1 years.",
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{
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  "date": "2024-07-31T17:59:52+01:00",
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{
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  "tag": [
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  "date": "2024-06-04T16:57:53+01:00",
  "ocid": "ocds-h6vhtk-046d68",
  "buyer": {
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    "name": "THE EXTRACARE CHARITABLE TRUST"
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    "lots": [
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        "id": "1",
        "status": "planned",
        "description": "ExtraCare is seeking to procure a preconfigured cloud-based Housing and Asset Management software as a service.\nThe requirement is for a modular, \"off the shelf\" solution which may require some configuration or customisation, consisting of interconnected modules built on Microsoft Dynamics platform. \nWe are seeking a product suitable and proven for use within the Authority's market which includes an element of leasehold properties, social housing and lifestyle services and care.\nThere are approximately 4199 properties across our villages, consisting of apartments, cottages, and bungalows, of which approximately 20% of our housing portfolio is social housing, whilst 80% are leasehold.\nOur key objectives are:\n·       To meet our legal and regulatory needs.\n·       To deliver economy and efficiency benefits.\n·       To deliver a more effective service, allowing us to focus on our aim of delivering better lives for older people.\nThe selected platform will replace legacy systems and other largely manual or spreadsheet-based data and processes, improving effectiveness and efficiency across the organisation.\nKey functional areas include the ability to manage:\n•\tResident leases and tenancy management.\n•\tIncome management including rent, service charges (all types). Setting and collecting rent and service charges, and management reporting.\n•\tAsset Management- including building/safety compliance, stock condition and asset registers down to component level, preventative maintenance planning and investment management.\n•\tReactive repairs including - work order, workforce, and cost management.\n•\tHousing management, including annual visits, complaints, Anti-Social behaviour, statutory resident communications.\n•\tManagement reporting including NROSH statutory reporting; and\n•\tSales & Marketing.\n•     Case management (including for Anti-social behaviour, complaints, etc).\nThe contract will need to support a phased approach to deployment of the modules, enabling an initial set of modules to be implemented, with the option of implementing further modules at the discretion of ExtraCare during the contract.\nThe requirements are for the provision of the software (including licenses), implementation services, training, and support. \nRoute to Market: It is anticipated that a Restricted (procurement) Procedure will be used, however depending on the level of interest expressed, other routes to market may be considered. \nInterested suppliers are encouraged to express their interest by emailing: procurement.team@extracare.org.uk\nWe may seek to undertake some pre-market engagement prior to the formal tender exercise. If you would like to be considered to participate in any pre-market engagement activity, please express your interest no later than 14th June 2024. Additional information: The ExtraCare Charitable Trust is a registered charity and as such must carry out charitable purposes for the public benefit. \nExtraCare was established in 1988 to provide services to older people and this is explicit in our Vision to deliver 'Better Lives for Older People' and our Mission 'Creating sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it's needed.' \nTo deliver our vision and mission we essentially do three things: we develop new villages, we operate villages and schemes, and we support our villages, schemes and our 'extra-care' model through fundraising, advocacy and research."
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    ],
    "title": "Contract for the Provision of a Housing and Assets Management System",
    "value": {
      "amount": 2700000,
      "currency": "GBP"
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    "status": "planned",
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      "id": "32014L0024",
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    "description": "The ExtraCare Charitable Trust (ExtraCare) is seeking to procure a preconfigured cloud based Housing and Assets Management software as a service.\nThe requirement is for a  modular,  \"off the shelf\" solution which may require some configuration or customisation, consisting of interconnected modules built on Microsoft Dynamics platform and with a proven product suitable for use within the Authority's market which includes an element of leasehold properties, social housing and lifestyle services and care.\nThe requirement is not for a solution design service or bespoke software development.\nThe Authority estimates that the potential contract value may range between £1,500,000 to £2,700,000. Depending on the approach and timescales for implementing the requirements.\nThe Authority is considering a contract term of 5 years with the option to extend for up-to 2 more years.",
    "communication": {
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      "name": "THE EXTRACARE CHARITABLE TRUST",
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        "region": "UKG33",
        "locality": "COVENTRY",
        "postalCode": "CV32SN",
        "countryName": "United Kingdom",
        "streetAddress": "7 Binley Business Park Harry Weston Road"
      },
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        "url": "https://www.extracare.org.uk/",
        "classifications": [
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            "scheme": "TED_CA_TYPE",
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            "description": "Housing and community amenities"
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        "scheme": "GB-CHC",
        "legalName": "THE EXTRACARE CHARITABLE TRUST"
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      "contactPoint": {
        "name": "Rosalie Schultz",
        "email": "procurement.tender@extracare.org.uk",
        "telephone": "+44 2475186580"
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  "language": "en",
  "description": "The Contracting Authority reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this notice at any time and/or to proceed with a subsequent tender exercise for part of the services at its sole discretion. \nThe Contracting Authority shall have no liability whatsoever to any applicant or potential supplier as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/ potential supplier in engaging with this notice shall be incurred entirely at that applicant`s/potential supplier`s risk.",
  "initiationType": "tender"
}