Official UK procurement notice
Managed Network Services · UK public procurement notice
Authority: Cell & Gene Therapy Catapult (Public body)
What is being bought
Published requirement descriptionManagement of servers, LAN, Wi-Fi, and virtual machines.
Perimeter security using Firewalls and IPS.
Endpoint device security.
Monitoring and backup management
Provision of certain hardware and software
Regular security patching and software updates
Some third-line IT support services for infrastructure and application incidents and issues.
Out of scope:
Telephony
The MSP will be expected to be able to adapt the services in an agreed manner over the course of the contract.
The scope of the services currently provided by CGTC IT is:
25 to 30 servers
5 UK sites and data centres, with dual network connectivity from different providers, each site connected by site-to-site VPN via Watchguard firewalls.
500 users, 550 end user devices, with Microsoft 365 E3 subscriptions, with Enterprise Mobility and Security and Mimecast Email Security
6 to 7 Software as a Service (SaaS) applications
2 to 3 Line of Business (LoB) server-hosted applications
CPV: Computer network services · Computer support and consultancy services · Internet services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£3,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Mar 2025, 13:40 GMT
- Last source update
- 13 Jun 2025, 09:20 BST
- Award evaluation window
- Submission end – 16 Apr 2025
- FTS notice number
2025/S 000-008529- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04eb00Find a Tender
How it was run
Official notice- Submission deadline
- 7 Apr 2025, 12:00 BST
- Clarification deadline
- 24 Mar 2025, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
10 Mar 2025 → 1 Jul 2025 · 8 dates- Tender notice published10 Mar 2025, 13:40 GMT
- Clarification questions by24 Mar 2025, 17:00 GMT
- Submission deadline7 Apr 2025, 12:00 BST
- Award decision expected by16 Apr 2025, 23:59 BST
- Assessment summaries sent13 Jun 2025, 00:00 BST
- Latest notice published13 Jun 2025, 09:20 BST
- Standstill ends24 Jun 2025, 23:59 BST
- Contract starts1 Jul 2025, 00:00 BST
Notice history
4 events · 2 releases on Find a Tender · since 10 Mar 2025- Tender notice published10 Mar 2025, 13:40 GMTUK4
- Contract award notice published13 Jun 2025, 09:20 BSTUK6
- Status changed to complete13 Jun 2025, 09:20 BST
- Contract signature expected30 Jun 2025, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Trustmarque Solutions Limited7 Aug 2025 – 4 Aug 2028 · up to 6 Aug 2030Extensions: 3 year contract with the potential to extend for a further 2 years. | £2,399,893 inc. VAT | 13 Jun 2025standstill to 24 Jun 2025 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 0 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- TRUSTMARQUE SOLUTIONS LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Please access the documents via this link: https://catapultcgtc.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx?ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34061f10156f or in the attached word document
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender