Find a TenderAwardedContract award notice
Published 10 Mar 2026, 09:00 GMT

Official UK procurement notice

LSHTM-2026-003 - Security Systems Maintenance (2026)

Official notice

Authority: London School of Hygiene & Tropical Medicine (Education)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£800,000≈ £114k / year · £896,000 inc. VAT
Submissions closed 29 May 2026awarded 23 Jun 2026
Award (standstill) to RELIANCE HIGH-TECH LIMITED
Contract term 7 yrsends 31 Jul 2033 · starts 1 Aug 2026

What is being bought

Published requirement description

LSHTM has the following requirement for the provision of Security Systems maintenance (Access Control, CCTV, Intercom and Intruder Detection Systems) across its two main sites in central London. The contractor shall provide comprehensive maintenance, support, and improvement recommendations for the School’s existing security infrastructure. To ensure consistency, accountability, and streamlined issue resolution, a single supplier will be responsible for the following systems:

  • Access Control (CEM AC2000)
  • CCTV (ExacqVision)
  • Intercom (Zenitel / Stentofon)
  • Intrusion Detection Systems (Galaxy Gold) Please note: We are looking for the support of the current system and not an overhaul. Contract to commence August 2026 and run for 7 years (3+2+2).

CPV: Access control system · Closed circuit television services · Intercom equipment · Repair and maintenance services of security equipment · Security cameras · Surveillance and security systems and devices

The lotProcurement structure

single lot · value published
Lot #1Awarded 7 yrsSMEPublished value£800,000
Contract period: 1 Aug 2026 – 31 Jul 2033 (7 yrs)Value: £800,000 exc. VAT · £896,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    Experience in maintaining and improving the specific security systems detailed in this specification: CEM AC2000, ExacqVision, Honeywell Galaxy Gold, and Zenitel/Stentofon as well as other qualification criteria mentioned in ITT documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical / Quality: 70%
  • Cost: 30%
Published award criteria (2)
  • Technical / Quality: Experience & Sector Knowledge Operational Delivery Team Ability & Management ID Card Printing Support & Consumables Innovation & Continuous Improvement IT Data Protection Access & Insurance SLA & KPI Performance Sustainability
  • Cost: Maintenance Fee Software Agreement & Licencing New Installations: Schedule of Rates Urgent Call out Charges ID Cards & Consumables
Conditions of participation1
  • Technical & professional ability

    Experience in maintaining and improving the specific security systems detailed in this specification: CEM AC2000, ExacqVision, Honeywell Galaxy Gold, and Zenitel/Stentofon as well as other qualification criteria mentioned in ITT documents.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
10 Mar 2026, 09:00 GMT
Last source update
23 Jun 2026, 12:02 BST
Award evaluation window
Submission end – 26 Jun 2026
Authority reference
LSHTM-2026-003
FTS notice number
2026/S 000-037749
Latest notice
Contract award notice (UK6)
Classification (CPV)
Access control systemClosed circuit television servicesIntercom equipmentRepair and maintenance services of security equipmentSecurity camerasSurveillance and security systems and devices
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-0665e2 Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
29 May 2026, 13:00 BST
Clarification deadline
29 May 2026, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

10 Mar 2026 → 1 Aug 2026 · 11 dates
  1. Planning notice published231 days ago
    10 Mar 2026, 09:00 GMT
  2. Market engagement209 days ago
    31 Mar 2026, 23:59 BST
  3. Next notice expected203 days ago
    6 Apr 2026, 23:59 BST
  4. Tender notice published186 days ago
    24 Apr 2026, 16:30 BST
  5. Clarification questions by151 days ago
    29 May 2026, 13:00 BST
  6. Submission deadline151 days ago
    29 May 2026, 13:00 BST
  7. Assessment summaries sent126 days ago
    23 Jun 2026
  8. Latest notice published126 days ago
    23 Jun 2026, 12:02 BST
  9. Award decision expected by122 days ago
    26 Jun 2026, 23:59 BST
  10. Standstill ends116 days ago
    2 Jul 2026, 23:59 BST
  11. Contract starts87 days ago
    1 Aug 2026

Notice history

8 events · 3 releases on Find a Tender · since 10 Mar 2026
  1. Preliminary market engagement notice published
    10 Mar 2026, 09:00 GMT
    UK2
  2. Tender notice published
    24 Apr 2026, 16:30 BST
    UK4
  3. Status changed to active
    24 Apr 2026, 16:30 BST
  4. Procurement method changed
    24 Apr 2026, 16:30 BST
  5. Deadline published: 29 May 2026, 13:00 BST
    24 Apr 2026, 16:30 BST
  6. Contract award notice published
    23 Jun 2026, 12:02 BST
    UK6
  7. Status changed to complete
    23 Jun 2026, 12:02 BST
  8. Contract signature expected
    10 Jul 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £800,0001 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Awarded toValueDateStatus
RELIANCE HIGH-TECH LIMITEDSecurity Systems Maintenance (2026)3 Aug 2026 – 2 Aug 2029 · up to 2 Aug 2033Extensions: Commencing 1st August 2026 for seven years (3+2+2) years.£800,00023 Jun 2026standstill to 2 Jul 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 2 at stage one10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

London School of Hygiene & Tropical Medicine

Contracting authorityPublic authority - sub-central government GB-PPON: PHBN-2917-QXQQ Keppel Street,, London, London, WC1E 7HTContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Reliance High-Tech limitedAwarded supplierGB-PPON: PWNV-6466-BTGL 6 The Enterprise Centre, Bracknell, South East, RG12 1NFContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure