Official UK procurement notice
IT Tender · UK public procurement notice
Authority: Biggleswade Town Council (Local council)
What is being bought
Published requirement descriptionContract award for the provision of comprehensive IT Support services for Biggleswade Town Council. The scope of the contract includes the full management of existing IT infrastructure, telephony, connectivity, licensing, and cyber security.
The provider will be a single preferred supplier responsible for end-to-end support services, dedicated account management, and consolidated billing, operating under clearly defined points of contact and key performance indicators.
The services will support a flexible, hybrid working environment across the Council's estate, managing established investments in Microsoft 365, network/Wi-Fi infrastructure, cyber security, and meeting room technology. This includes supporting remote staff, hybrid Council meetings (utilising Zoom and YouTube), and mobile technology across various frontline Council services.
This procurement was conducted via a competitive tendering procedure in accordance with the Procurement Act 2023.
CPV: IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£100,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lot awarding rule: Tenders will be evaluated based on the Most Advantageous Tender (MAT), with the following weighting: Technical specifications: Hardware and software requirements, compatibility, scalability, security features. Quality: Reliability, performance, maintainability, and user-friendliness. Price: The overall cost of the solution, including hardware, software, implementation, and ongoing support. Social value: Consideration of how the solution contributes to social and environmental goals (e.g., accessibility, sustainability). Supplier experience and capabilities: Past performance, expertise, and capacity to deliver.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 May 2026, 11:52 BST
- Last source update
- 25 Sept 2026, 15:58 BST
- FTS notice number
2026/S 000-050217- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06a766Find a Tender
- Reserved participation area
- K02000001
How it was run
Official notice- Submission deadline
- 31 Jul 2026, 12:00 BST
- Clarification deadline
- 30 Jun 2026, 12:00 BST
- Electronic submission
- Not allowed
Bidders must submit their final tender to the following address before the submission deadline:
The Town Clerk
Biggleswade Town Council
The Old Court House
4 Saffron Road
Biggleswade
Bedfordshire
Timeline
28 May 2026 → 1 Nov 2026 · 5 dates- Tender notice published149 days ago28 May 2026, 11:52 BST
- Clarification questions by116 days ago30 Jun 2026, 12:00 BST
- Submission deadline85 days ago31 Jul 2026, 12:00 BST
- Latest notice published29 days ago25 Sept 2026, 15:58 BST
- Today24 Oct 2026
- Contract startsin 8 days1 Nov 2026
Notice history
4 events · 2 releases on Find a Tender · since 28 May 2026- Tender notice published28 May 2026, 11:52 BSTUK4
- Contract award notice published25 Sept 2026, 15:58 BSTUK6
- Status changed to complete25 Sept 2026, 15:58 BST
- Contract signature expected8 Oct 2026, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| IP EXCHANGE (MSP) LIMITED1 Nov 2026 – 31 Oct 2029 · up to 31 Oct 2031Extensions: The contract is awarded for an initial term of 3 years. The Council reserves the right, at its sole discretion, to extend the contract for a further period of up to 2 years. This extension may be exercised as a single extension period of 24 months or as consecutive increments of 12 months, up to the maximum permitted duration. The extension option may be exercised by the Council subject to the following circumstances: 1. Satisfactory performance outcomes of the supplier against the contractually agreed Key Performance Indicators (KPIs) and service level agreements (SLAs) during the initial term. 2. Continued operational requirement by the Council for comprehensive IT support, infrastructure management, and cyber security services. · Options: The Council reserves the right to make additional purchases under the contract throughout its validity period. This includes, but is not limited to: purchasing additional software user licenses (e.g., Microsoft 365), acquiring incremental IT hardware, telephony assets, or connectivity equipment, and commissioning ad-hoc IT project delivery, installation, or cyber security consultancy services. Any additional purchases will be executed in accordance with the variations mechanism, rate cards, and commercial terms outlined in the Invitation to Tender (ITT) documentation | £91,959 | 25 Sept 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 31final-stage tenders | 31 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- IP EXCHANGE (MSP) LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender