Find a TenderAwardedContract details notice
Published 11 Mar 2025, 13:37 GMT

Official UK procurement notice

Integrated Domestic Abuse Service at Sefton Council

Official notice

Authority: Sefton Council (Local council)·On behalf of: NHS Cheshire and Merseyside ICB

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,800,000≈ £933k / year · £2,800,000 inc. VAT · 1 value update
Submissions closed 23 May 2025awarded 21 Jul 2025
Awarded to SEFTON WOMEN'S & CHILDREN'S AID
Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2030 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

Sefton is appointing a provider to provide a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic & Sexual Abuse Strategy 2023-2028.

Based on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around:

  • Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation.
  • Older victims / survivors due to the varying age demographics across Sefton.
  • Male victims
  • Ensuring the voices of those with lived experience of domestic abuse are being fully utilised.
  • The authority expects to re-tender this requirement around 1 Mar 2030, 23:59 GMT.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£2,800,000
Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2030 with extensionsValue: £2,800,000 exc. VAT · £2,800,000 inc. VAT
Extensions: There are 2 x12 month extension options available following the 3 year core period.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender document

  • Technical & professional ability

    See tender document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Price: 10%
Published award criteria (2)
  • Price
  • Quality
Conditions of participation2
  • Economic & financial standing

    See tender document

  • Technical & professional ability

    See tender document

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Mar 2030
First published
11 Mar 2025, 13:37 GMT
Last source update
1 Sept 2025, 16:06 BST
Award evaluation window
Submission end – 9 Jul 2025
Authority reference
DN766982
FTS notice number
2025/S 000-016809
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work and related services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-04eb82 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
23 May 2025, 10:00 BST
Clarification deadline
16 May 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Mar 2025 → 1 Sept 2025 · 10 dates
  1. Planning notice published
    11 Mar 2025, 13:37 GMT
  2. Market engagement
    2 Apr 2025, 00:59 BST

    Sefton is seeking to procure a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic & Sexual Abuse Strategy 2023-2028.

    Based on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around:

     Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation.

     Older victims / survivors due to the varying age demographics across Sefton.

     Male victims

     Ensuring the voices of those with lived experience of domestic abuse are being fully utilised.

    Key themes from Domestic Homicide Reviews (DHRs) also highlight the importance of the following:

     Understanding and awareness of domestic abuse including – what domestic abuse can consist of, knowledge of family violence and abuse, understanding the barriers victims can face (particularly for older people, men and victims with other complex needs).

     Providing an appropriate response including – being trauma informed, using professional curiosity, appropriately identifying risk, knowing what support services are available.

    We are proposing to procure a victim/survivor focused Integrated Community Domestic Abuse service that operates on a network approach. As a minimum, the following core services are required:

     Domestic Abuse Helpline.

     Drop in and 1:1 support for adult victims/survivors.

     1:1 support for children and young people.

     Group recovery support programmes for adults and children.

     Counselling and therapeutic support.

     Universal Healthy Relationship education for children and young people.

     Multi-agency training and volunteer coordination.

     Promotional resources that clearly outline what support is available and how to access it.

    By attending the event we aim for you to

     Have the opportunity to discuss with commissioners and provide feedback on the approach adopted in the development of the required specification for future Integrated Domestic Abuse services in Sefton.

     Engage with the council to provide feedback into the design of the procurement process and contract management elements

     Have the opportunity to meet with other like-minded providers of the services to residents of the borough of Sefton.

    The event is open to providers delivering or wishing to deliver Integrated Domestic Abuse services to residents in Sefton. The supplier event will be held on Tuesday 1st April 2025 10.00am until 12.00pm.

    The event will be hosted in the Kingfisher Room at Crosby Lakeside & Adventure Centre, Cambridge Road, Waterloo, L22 1RR.

    How to take part

    To participate, you must express your interest to attend by uploading and submitting this form, via the Chest, by 12 noon on Friday 28th March 2025.

  3. Tender notice published
    24 Apr 2025, 14:46 BST
  4. Clarification questions by
    16 May 2025, 12:00 BST
  5. Submission deadline
    23 May 2025, 10:00 BST
  6. Award decision expected by
    9 Jul 2025, 23:59 BST
  7. Assessment summaries sent
    21 Jul 2025, 00:00 BST
  8. Standstill ends
    30 Jul 2025, 23:59 BST
  9. Contract starts
    1 Sept 2025, 00:00 BST
  10. Latest notice published
    1 Sept 2025, 16:06 BST

Notice history

10 events · 4 releases on Find a Tender · since 11 Mar 2025
  1. Preliminary market engagement notice published
    11 Mar 2025, 13:37 GMT
    UK2
  2. Tender notice published
    24 Apr 2025, 14:46 BST
    UK4
  3. Published value updated
    24 Apr 2025, 14:46 BST
  4. Status changed to active
    24 Apr 2025, 14:46 BST
  5. Procurement method changed
    24 Apr 2025, 14:46 BST
  6. Deadline published: 23 May 2025, 10:00 BST
    24 Apr 2025, 14:46 BST
  7. Contract award notice published
    21 Jul 2025, 16:11 BST
    UK6
  8. Status changed to complete
    21 Jul 2025, 16:11 BST
  9. Contract signature expected
    1 Aug 2025, 23:59 BST
    scheduled
  10. Contract details notice published
    1 Sept 2025, 16:06 BST
    UK7
Routine re-releases (4)
  • 2025-03: 1 release · 11 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £2,800,0001 award inc. VAT; no net value published
Bids received 33 from SMEs
Contracts signed 1latest 19 Aug 2025
Awarded toValueDateStatus
SEFTON WOMEN'S & CHILDREN'S AIDVCSE1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2030Extensions: There are 2 x 12-month extension options available following the 3 year core period. To be awarded at the Council's sole discretion subject to the provider's performance, availability of funding and internal approvals.£2,800,000 inc. VAT21 Jul 2025Awarded

Contracts

  • Integrated Domestic Abuse Service at Sefton Council · SEFTON WOMEN'S & CHILDREN'S AIDVCSE

    Signed
    19 Aug 2025
    Value
    £2,800,000 inc. VAT
    Period
    1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2030 with extensions
    Status
    active
    Extensions
    Two optional 12-month extensions may be awarded following the three year core period at the sole discretion of the Council based on the provider's performance and subject to availability of funding and relevant approvals.
    6 agreed KPIs: Domestic Abuse Helpline KPIs · Adult Drop In and 1:1 Support KPIs · Adult Recovery Programmes KPIs …
    • Domestic Abuse Helpline KPIs, Number of helpline calls
    • Adult Drop In and 1:1 Support KPIs, KPIs: number of drop in sessions; number of referrals; number of repeat referrals; percentage of referrals with attempted contact within 48 hours; number of referrals not progressed; number of new clients; number of open clients receiving ongoing 1:1 support, areas of need/support addressed with clients; number of onward referrals made to other support services; average length of support time; number of client feedback questionnaires completed.
    • Adult Recovery Programmes KPIs, Number of victims/survivors attending; retention rate of each programme; client outcomes for each programme; case studies produces; number of client feedback questionnaries completed.
    • Children and Young People KPIs, Number of children and young people referred; number of assessments completed with children and young people; number of children receiving 1:1 support; areas of need/support addressed with children and young people; number of group sessions provided for children and young people; areas of need/support addressed with children and young people in group sessions; feedback from children and young people on support provided to them; case studies produced; number of healthy relationship sessions delivered; feedback on healthy relationship sessions.
    • Counselling and therapeutic support KPIs, Number of referrals received; number of assessments completed; number of therapeutic sessions provided; evidence of impact of intervention; number of client feedback questionnaires completed; case studies produced.
    • Multiagency training and volunteer coordination KPIs, Year calendar of training/awareness sessions available; number of training/awareness sessions delivered; number of feedback questionnaires completed by training attendees for each session; number of volunteers.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 4 at stage one31—

Contracting authority & participating public bodies

2 public bodies on the notice

Sefton Metropolitan Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PTHP-5656-DLCN Bootle Town Hall, Bootle, North West, L20 7AEContact name, email, phone

Other public bodies

  • NHS Cheshire and Merseyside ICBProcuring entityJoint commissionerGB-NHS: NHS Cheshire and Merseyside ICBGB-PPON: PMYD-9553-QJQN Warrington, North WestContact email

Bidders & participating suppliers

1 commercial party on the notice
  • SEFTON WOMEN'S & CHILDREN'S AIDAwarded supplierGB-COH: 03448301GB-PPON: PDRV-3447-NHHW 166 Knowsley Road, Merseyside, North West, L20 4NRContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure