Official UK procurement notice
Integrated Domestic Abuse Service at Sefton Council
Authority: Sefton Council (Local council)·On behalf of: NHS Cheshire and Merseyside ICB
What is being bought
Published requirement descriptionSefton is appointing a provider to provide a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic & Sexual Abuse Strategy 2023-2028.
Based on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around:
- Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation.
- Older victims / survivors due to the varying age demographics across Sefton.
- Male victims
- Ensuring the voices of those with lived experience of domestic abuse are being fully utilised.
- The authority expects to re-tender this requirement around 1 Mar 2030, 23:59 GMT.
CPV: Social work and related services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£2,800,000
- Economic & financial standing
See tender document
- Technical & professional ability
See tender document
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price
- Quality
- Economic & financial standing
See tender document
- Technical & professional ability
See tender document
- Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Mar 2030
- First published
- 11 Mar 2025, 13:37 GMT
- Last source update
- 1 Sept 2025, 16:06 BST
- Award evaluation window
- Submission end – 9 Jul 2025
- Authority reference
DN766982- FTS notice number
2025/S 000-016809- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04eb82Find a Tender
How it was run
Official notice- Submission deadline
- 23 May 2025, 10:00 BST
- Clarification deadline
- 16 May 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
11 Mar 2025 → 1 Sept 2025 · 10 dates- Planning notice published11 Mar 2025, 13:37 GMT
- Market engagement2 Apr 2025, 00:59 BST
Sefton is seeking to procure a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic & Sexual Abuse Strategy 2023-2028.
Based on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around:
Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation.
Older victims / survivors due to the varying age demographics across Sefton.
Male victims
Ensuring the voices of those with lived experience of domestic abuse are being fully utilised.
Key themes from Domestic Homicide Reviews (DHRs) also highlight the importance of the following:
Understanding and awareness of domestic abuse including – what domestic abuse can consist of, knowledge of family violence and abuse, understanding the barriers victims can face (particularly for older people, men and victims with other complex needs).
Providing an appropriate response including – being trauma informed, using professional curiosity, appropriately identifying risk, knowing what support services are available.
We are proposing to procure a victim/survivor focused Integrated Community Domestic Abuse service that operates on a network approach. As a minimum, the following core services are required:
Domestic Abuse Helpline.
Drop in and 1:1 support for adult victims/survivors.
1:1 support for children and young people.
Group recovery support programmes for adults and children.
Counselling and therapeutic support.
Universal Healthy Relationship education for children and young people.
Multi-agency training and volunteer coordination.
Promotional resources that clearly outline what support is available and how to access it.
By attending the event we aim for you to
Have the opportunity to discuss with commissioners and provide feedback on the approach adopted in the development of the required specification for future Integrated Domestic Abuse services in Sefton.
Engage with the council to provide feedback into the design of the procurement process and contract management elements
Have the opportunity to meet with other like-minded providers of the services to residents of the borough of Sefton.
The event is open to providers delivering or wishing to deliver Integrated Domestic Abuse services to residents in Sefton. The supplier event will be held on Tuesday 1st April 2025 10.00am until 12.00pm.
The event will be hosted in the Kingfisher Room at Crosby Lakeside & Adventure Centre, Cambridge Road, Waterloo, L22 1RR.
How to take part
To participate, you must express your interest to attend by uploading and submitting this form, via the Chest, by 12 noon on Friday 28th March 2025.
- Tender notice published24 Apr 2025, 14:46 BST
- Clarification questions by16 May 2025, 12:00 BST
- Submission deadline23 May 2025, 10:00 BST
- Award decision expected by9 Jul 2025, 23:59 BST
- Assessment summaries sent21 Jul 2025, 00:00 BST
- Standstill ends30 Jul 2025, 23:59 BST
- Contract starts1 Sept 2025, 00:00 BST
- Latest notice published1 Sept 2025, 16:06 BST
Notice history
10 events · 4 releases on Find a Tender · since 11 Mar 2025- Preliminary market engagement notice published11 Mar 2025, 13:37 GMTUK2
- Tender notice published24 Apr 2025, 14:46 BSTUK4
- Published value updated24 Apr 2025, 14:46 BST
- Status changed to active24 Apr 2025, 14:46 BST
- Procurement method changed24 Apr 2025, 14:46 BST
- Deadline published: 23 May 2025, 10:00 BST24 Apr 2025, 14:46 BST
- Contract award notice published21 Jul 2025, 16:11 BSTUK6
- Status changed to complete21 Jul 2025, 16:11 BST
- Contract signature expected1 Aug 2025, 23:59 BSTscheduled
- Contract details notice published1 Sept 2025, 16:06 BSTUK7
Routine re-releases (4)
- 2025-03: 1 release · 11 Mar 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SEFTON WOMEN'S & CHILDREN'S AIDVCSE1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2030Extensions: There are 2 x 12-month extension options available following the 3 year core period. To be awarded at the Council's sole discretion subject to the provider's performance, availability of funding and internal approvals. | £2,800,000 inc. VAT | 21 Jul 2025 | Awarded |
Contracts
Integrated Domestic Abuse Service at Sefton Council · SEFTON WOMEN'S & CHILDREN'S AIDVCSE
- Signed
- 19 Aug 2025
- Value
- £2,800,000 inc. VAT
- Period
- 1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2030 with extensions
- Status
- active
- Extensions
- Two optional 12-month extensions may be awarded following the three year core period at the sole discretion of the Council based on the provider's performance and subject to availability of funding and relevant approvals.
6 agreed KPIs: Domestic Abuse Helpline KPIs · Adult Drop In and 1:1 Support KPIs · Adult Recovery Programmes KPIs …
- Domestic Abuse Helpline KPIs, Number of helpline calls
- Adult Drop In and 1:1 Support KPIs, KPIs: number of drop in sessions; number of referrals; number of repeat referrals; percentage of referrals with attempted contact within 48 hours; number of referrals not progressed; number of new clients; number of open clients receiving ongoing 1:1 support, areas of need/support addressed with clients; number of onward referrals made to other support services; average length of support time; number of client feedback questionnaires completed.
- Adult Recovery Programmes KPIs, Number of victims/survivors attending; retention rate of each programme; client outcomes for each programme; case studies produces; number of client feedback questionnaries completed.
- Children and Young People KPIs, Number of children and young people referred; number of assessments completed with children and young people; number of children receiving 1:1 support; areas of need/support addressed with children and young people; number of group sessions provided for children and young people; areas of need/support addressed with children and young people in group sessions; feedback from children and young people on support provided to them; case studies produced; number of healthy relationship sessions delivered; feedback on healthy relationship sessions.
- Counselling and therapeutic support KPIs, Number of referrals received; number of assessments completed; number of therapeutic sessions provided; evidence of impact of intervention; number of client feedback questionnaires completed; case studies produced.
- Multiagency training and volunteer coordination KPIs, Year calendar of training/awareness sessions available; number of training/awareness sessions delivered; number of feedback questionnaires completed by training attendees for each session; number of volunteers.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders · 4 at stage one | 3 | 1 | — |
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- NHS Cheshire and Merseyside ICBProcuring entityJoint commissioner
Bidders & participating suppliers
1 commercial party on the notice- SEFTON WOMEN'S & CHILDREN'S AIDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender