Official UK procurement notice
HR Recruitment Services Framework
Authority: Wandle Housing Association Limited (Housing)·On behalf of: SHARED SERVICES FOR HOUSING LIMITED
What is being bought7 lots · detail below
Published requirement descriptionTo establish a traditional (closed) Framework for the provision of HR Recruitment Services (temporary and permanent, including fixed term contract roles (FTC)).
The Framework will be open for call-off to:
- The Contracting Authority (including any subsidiary of the Contracting Authority); and
- All Shared Services for Housing (SSfH) members (current and future members) (including any subsidiary organisations of the member organisations).
The Framework will be spilt into seven Lots:
- Development & Asset Management
- Repairs
- Property Services
- Customer Support
- Finance & Procurement
- Corporate & Professional
- IT & Data
The purpose of this Framework is to appoint Suppliers to provide temporary and permanent (including fixed term contract (FTC)) staff to fulfil a range of staff vacancy requirements at Wandle and other current and future SSfH members.
Many requirements are likely to be in the London area but vacancies may be at different locations nationally. The framework will provide national coverage and Suppliers must be able to provide national coverage.
Suppliers can bid for all or any combination of Lots available under the Framework.
Suppliers must be able to provide temporary, permanent and fixed term contract (FTC) staff in the lot(s) for which they bid.
This Framework will be awarded to multiple Suppliers as detailed in the tender documents.
The maximum number of Suppliers accepted on each Lot will be four.
Further information on the requirement is available in the tender documents. to access these, Suppliers must register on the ProContract etendering portal.
Key project dates:
Deadline for clarification questions - 5 June 2026
Deadline for submission of bids - 12 noon on 16 June 2026
Framework commences - 15 September 2026
CPV: Recruitment services
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Places
- up to 4 suppliers
- Framework period
- 4 yrs from 15 Sept 2026, N/A - framework is for 4 years
- Supplier levy on call-offs (max %)
This Framework is for the Contracting Authority and members of SSfH only, and there will be no fees or rebate levy structure applied to the management of the Framework or any call-off contract.
Who may buy through it
The Framework will be open for call-off to:
- The Contracting Authority (including any subsidiary of the Contracting Authority); and
- All Shared Services for Housing (SSfH) members (current and future members) (including any subsidiary organisations of the member organisations).
Published description of the framework
A call-off contract under this Framework shall be made either by Direct Selection (award without competition), or by way of a Competitive Selection Process (further competition). For the avoidance of doubt, the decision as to whether to select a Framework Contractor by Direct Selection or by way of a Competitive Selection Process shall be entirely at the Contracting Authority's discretion.
Lots and requirements (7)Procurement structure
7 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lotEvery one of these 2 lots carries the same published figure, £196,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Development & Asset Management UK, North East +8ceiling above
Including, but not limited to:
- Energy & Sustainability
- New Homes Development
- Building Safety
- New Homes Sales
- Building Regulation and Compliance
Estimated total lot value:
Temporary £56,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT - £196,000
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot #2Repairs North East, North West +7Published value£1,260,000
Including, but not limited to:
- Multi Trade Operatives
- Plumbers
- Electricians
- Carpenters
- Groundworkers
- Schedulers
- Supervisors
- Repairs Service Managers
Estimated total lot value:
Temporary £840,000 incl VAT
Permanent £420,000 incl VAT
Total lot value incl VAT - £1,260,000
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot #3Property Services North East, North West +7Published value£700,000
Including, but not limited to:
- Damp & Mould
- Major Repairs
- Surveyors
Estimated total lot value:
Temporary £560,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT - £700,000
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot #4Customer Support North East, North West +7Published value£3,710,000
Including, but not limited to:
- Housing
- Anti-Social Behaviour
- Supported Housing
- Customer Service
- Homeownership
- Estate Services
Estimated total lot value incl VAT:
Temporary £3,360,000
Permanent £350,000
Total lot value incl VAT: £3,710,000
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot #5Finance & Procurement North East, North West +7ceiling above
Including, but not limited to:
- Procurement
- Finance Business Partnering
- Accountants
- Service Charge
- Transactions
Estimated total lot value:
Temporary £56,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT - £196,000
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot #6Corporate & Professional North East, North West +7Published value£812,000
Including, but not limited to:
- Cover Administrative Roles
- Executive Assistants/Personal Assistants
- Governance & Compliance
- Human Resources
- Marketing
- Communications
- Change & Transformation
- Complaints
Estimated total lot value:
Temporary £672,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT - £812,000
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot #7IT & Data North East, North West +7Published value£126,000
Including, but not limited to:
- IT Service Desk
- Data & Analytics
- Technology Programme Management
- IT Systems
Estimated total lot value:
Temporary £26,000 incl VAT
Permanent £70,000 incl VAT
Total lot value incl VAT - £126,000
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)
- Price: As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire)
- Economic & financial standing
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Technical & professional ability
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
- “HR Recruitment Services Framework” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- The Framework will be open for call-off to: • The Contracting Authority (including any subsidiary of the Contracting Authority); and • All Shared Services for Housing (SSfH) members (current and future members) (including any subsidiary organisations of the member organisations).
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 29 Oct 2025, 17:43 GMT
- Last source update
- 15 May 2026, 17:05 BST
- Award evaluation window
- Submission end – 8 Sept 2026
- Authority reference
WHA.CS.P.25.033- FTS notice number
2026/S 000-045104- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d6b2Find a Tender- Contract terms summary
Please see Schedule 3, Contract (Terms and Conditions)
- Risks
The following risks have been identified that would impact the performance of the Contract, where the impact cannot be known at this stage but may relate to a Contract modification if the risk was to materialise:
- Risk of legislative changes, regulatory changes or changes in law during the term of a Contract
- Risk of unforeseen changes to delivery/operational standards
- Risk of changes in technology, IT solutions or systems
- Risk of unforeseen increase in Contracting Authority budgets/increased volume of works/services
- Risk of unforeseen circumstances that cause the value of the Contract to increase (previous examples include BREXIT, war, pandemic and the cost of living crisis)
- Risk of unforeseen political impact
How it was run
Official notice- Appointment period ends
- 16 Jun 2026, 12:00 BST
- Clarification deadline
- 5 Jun 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
call-off levy · This Framework is for the Contracting Authority and members of SSfH only, and there will be no fees or rebate levy structure applied to the management of the Framework or any call-off contract.
A Tender Response must be submitted via ProContract for the Supplier to be considered for the award of the Contract in the Tendering Procedure.
procontract.due-north.com/Opportunities/Index ↗
If you are unable to access the portal via this link, please go to procontract.due-north.com/Opportunities/Index ↗ and search for the opportunity; using the "Portal" filter, selecting "Shared Services for Housing" from the drop down link.
Tender Responses and communications submitted by Suppliers via any other means will be excluded.
Suppliers that require any technical assistance in using the portal or have any difficulty registering or logging in, should contact the ProContract helpdesk:
0330 005 0352 (9am - 5.30pm Mon - Fri)
"Submit a Ticket" to the helpdesk (via suppliersupport.proactisservicedesk.com/s/ ↗)
Full details around submitting a compliant tender can be found within Schedule 1 of the associated tender documents.
Timeline
29 Oct 2025 → 15 Sept 2026 · 7 dates- Planning notice published362 days ago29 Oct 2025, 17:43 GMT
- Market engagement343 days ago17 Nov 2025, 23:59 GMT
On behalf of Wandle Housing Association, Habinteg Housing Association and other / future SSfH members, SSfH (on behalf of the contracting authorities) intends to undertake a tender process late 2025/early 2026 to create a framework for HR Recruitment Services.
This soft market testing process is to help SSfH determine the scope of requirements and inform its approach.
SSfH is inviting suppliers to respond to the following questions relating to this requirement:
1a)Is your organisation able to provide national coverage for all requirements?
1b) If not national and / or all requirements please provide information on what areas you can cover and in what industries / fields?
- Is your organisation able to provide coverage only in London?
- If you have suggestions for lots whether geographically or by industry type, or something else please provide them
Suppliers are welcome to provide additional comments about this requirement that would encourage them to submit a bid.
Responses should be submitted by email to [email protected] by 12 noon on 17 November 2025. Please state in the email subject line "HR Recruitment Services Soft Market Testing."
The responses will be treated in confidence and are for information only. They are to help SSfH inform its tender approach and to develop the tender documents for the contracting authorities.
Responses, and lack of responses, will not affect bids received and the evaluation of them when the procurement for this goes live.
This notice is not an invitation to tender and does not commit SSfH or the contracting authorities to a procurement process.
- Tender notice published164 days ago15 May 2026, 17:05 BST
- Clarification questions by143 days ago5 Jun 2026, 17:00 BST
- Admission / appointment period ends132 days ago · period end, not a bid countdown16 Jun 2026, 12:00 BST
- Award decision expected by48 days ago8 Sept 2026, 23:59 BST
- Contract starts42 days ago15 Sept 2026, 00:00 BST
Notice history
5 events · 2 releases on Find a Tender · since 29 Oct 2025- Preliminary market engagement notice published29 Oct 2025, 17:43 GMTUK2
- Tender notice published15 May 2026, 17:05 BSTUK4
- Status changed to active15 May 2026, 17:05 BST
- Procurement method changed15 May 2026, 17:05 BST
- Deadline published: 16 Jun 2026, 12:00 BST15 May 2026, 17:05 BST
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- Habinteg Housing Association LimitedContracting authorityPublic authority - sub-central government
- SHARED SERVICES FOR HOUSING LIMITEDProcess contact pointProcuring entityProcurement lead
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications All documentation can be found within the attachments section of ProContract, with a list of Schedules/Appendices within Schedule 1
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender