Find a TenderAwardedContract details notice
Published 29 May 2025, 15:46 BST

Official UK procurement notice

Front of House Service Chester Market

Official notice

Authority: Cheshire west and Chester Borough Council (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£2,140,000≈ £713k / year · £2,568,000 inc. VAT · 1 value update7.2% above published estimate
Submissions closed 5 Dec 2025awarded 15 Jan 2026
Awarded to IKO NORTHGATE LIMITED
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Front of house team to support the Market Manager in delivering a first-class leisure experience in the market by taking responsibility for the delivery of the following areas:

Floor Manager (s)

Floor staff

Cleaning of the dining areas

Cleaning of cutlery and crockery

Cleaning of the market toilets

Security

  • The authority expects to re-tender this requirement around 31 Mar 2030, 23:59 BST.

CPV: Food, beverages, tobacco and related products · Hotel, restaurant and retail trade services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£2,140,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £2,140,000 exc. VAT · £2,568,000 inc. VAT
Delivery: UK, North WestEligibility: SME eligibleVCSE eligible
Extensions: Optional extension period of up to 24 months

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 25%Social value: 10%
Published award criteria (3)
  • Quality
  • Price
  • Social Value
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 31 Mar 2030
First published
29 May 2025, 15:46 BST
Last source update
11 Mar 2026, 16:01 GMT
Award evaluation window
Submission end – 30 Jan 2026
Authority reference
DN796534
FTS notice number
2025/S 000-072078
Latest notice
Contract details notice (UK7)
Classification (CPV)
Food, beverages, tobacco and related productsHotel, restaurant and retail trade services
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+2 moreSouth East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-05290c Find a Tender

How it was run

Official notice
Submission deadline
5 Dec 2025, 12:00 GMT
Clarification deadline
1 Dec 2025, 12:00 GMT
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All submissions must be submitted via The Chest www.the-chest.org.uk ↗

Timeline

29 May 2025 → 1 Apr 2026 · 10 dates
  1. Planning notice published
    29 May 2025, 15:46 BST
  2. Market engagement
    19 Jun 2025, 23:59 BST
  3. Tender notice published355 days ago
    7 Nov 2025, 14:14 GMT
  4. Clarification questions by331 days ago
    1 Dec 2025, 12:00 GMT
  5. Submission deadline327 days ago
    5 Dec 2025, 12:00 GMT
  6. Assessment summaries sent286 days ago
    15 Jan 2026
  7. Standstill ends274 days ago
    26 Jan 2026, 23:59 GMT
  8. Award decision expected by270 days ago
    30 Jan 2026, 23:59 GMT
  9. Latest notice published231 days ago
    11 Mar 2026, 16:01 GMT
  10. Contract starts210 days ago
    1 Apr 2026, 00:00 BST

Notice history

10 events · 4 releases on Find a Tender · since 29 May 2025
  1. Preliminary market engagement notice published
    29 May 2025, 15:46 BST
    UK2
  2. Tender notice published
    7 Nov 2025, 14:14 GMT
    UK4
  3. Published value published: £2,140,000
    7 Nov 2025, 14:14 GMT
  4. Status changed to active
    7 Nov 2025, 14:14 GMT
  5. Procurement method changed
    7 Nov 2025, 14:14 GMT
  6. Deadline published: 5 Dec 2025, 12:00 GMT
    7 Nov 2025, 14:14 GMT
  7. Contract award notice published
    15 Jan 2026, 15:08 GMT
    UK6
  8. Status changed to complete
    15 Jan 2026, 15:08 GMT
  9. Contract signature expected
    30 Jan 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    11 Mar 2026, 16:01 GMT
    UK7
Routine re-releases (4)
  • 2025-05: 1 release · 29 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,293,2101 award exc. VAT
Bids received 66 from SMEs
Contracts signed 1latest 11 Mar 2026
Awarded toValueDateStatus
IKO NORTHGATE LIMITED1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: total extension period up to 24 months.£2,293,21015 Jan 2026Awarded

Contracts

  • Front of House Service Chester Market · IKO NORTHGATE LIMITED

    Signed
    11 Mar 2026
    Value
    £2,293,210
    Period
    1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    up to 24 months optional extension

    No agreed KPIs: Under £5 million

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders60—

Contracting authority & participating public bodies

Cheshire West and Chester Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCJB-2814-BHZP The Portal, Wellington Road, Ellesmere Port, North West, CH65 0BAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • IKO NORTHGATE LIMITEDAwarded supplierGB-COH: 13634179GB-PPON: PTCC-6835-QJWD 3 Swan Alley, Ormskirk, North West, L39 2EQContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure