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planningFind a Tender · planning

Facilities Management Services

Buyer: NHS Business Services Authority →

BuyerNHS Business Services Authority
Statusplanning
DeadlineNot published
Value£20,000,000
Published15 May 2025

What is being bought

The NHS Business Services Authority (NHSBSA) is a Special Health Authority and an Arm’s Length Body of the Department of Health and Social Care. We provide a range of critical central services to NHS organisations (our ‘clients’), NHS contractors, health bodies, patients and the public (our ‘customers’). The NHSBSA has a geographically dispersed but strategically aligned property portfolio that supports a range of operational services. • Estate Profile: NHSBSA operates across 7 properties located in: o Newcastle upon Tyne o Blackpool o Wakefield o Bolton, and o Eastbourne o The estate includes 6 office buildings and 1 logistics facility • Operational Metrics (subject to data confirmation): o 22,200 m² total floor area o c.1,500 desk capacity o c.3,500 WTE contracted staff across sites • FM Delivery Model: o NHSBSA currently operates a Total Facilities Management (TFM) model, procured through a Crown Commercial Service (CCS) framework o The contract is:  5 years in length, expiring March 2027  With options to extend to March 2029 and March 2031  Contract value of circa £4.56 million per annum (based on 25/26)  Supporting a capital project pipeline of c.£5 million to 2027 • Governance and Assurance: NHSBSA has established a mature and capable Intelligent Client Function, compliant with the Government Functional Standard GovS 004: Property. The function focuses on: o Strategic alignment with corporate and DHSC priorities o Compliance assurance and statutory obligations o Stakeholder engagement across business areas o Data-driven asset management and performance monitoring o FM commissioning, specification, and contract management Description of the Procurement At this stage we are seeking high-level input to enable us to assess the market and to inform any future procurement strategy for facilities management services, reactive and capital works to ensure compliance with The Procurement Act 2023 and/or the Public Contracts Regulations 2015 as the case may be. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C361788). Suppliers can register from 19th May 2025 and the RFI documents will be made available by 29th May 2025. Registration for the event will close on 19th June 2025 at 13:00 BST. As part of our pre-tender market engagement process for the provision of Facilities Management Services, registered suppliers are invited to attend a Supplier Briefing Session which will consist of a presentation via Microsoft Teams which will be held on 23rd June 2025. Supplier’s may also request an optional 1-2-1 session on 23rd June 2025. Written RFI responses are requested by no later than Monday 7th July 2025. The NHS Business Services Authority (NHSBSA) invites all interested economic operators to participate in an RFI and a Supplier Webinar, followed by a number of 121 sessions in addition to a number of questions following the presentation, Please note at this stage a route to market has not yet been determined or the decision whether to extend the current contract. Should the outcome of this engagement session identify that a procurement is required and that the best value route to market is via a Framework Agreement then any subsequent invitation to tender and notices will be restricted to those appointed to the framework agreement and may be governed by the Procurement Regulations 2015. Additional Information Suppliers should note that this RFI and Preliminary Market Engagement is a market research exercise only and it is not an invitation to tender, an invitation to offer an agreement or a guarantee there will be a future procurement exercise. Participation in this RFI is limited to suppliers that meet the definition of “economic operator” under the Public Contracts Regulations 2015. “Economic operator” means any person, or public entity, or group of such persons and entities, including any temporary association of undertakings, that offers the execution of works or a work, the supply of products or the provision of services on the market. Where a participant does not meet this criteria they will not be able to attend the Supplier Briefing Session and may therefore be removed from the RFI The Supplier Webinar will start with an Open Forum Presentation that will be delivered by key members of the Project Team. Individual supplier 1-2-1 sessions will take the format of questions and answers with suppliers being able to ask any questions relating to the NHSBSA’s requirements, the previously delivered presentation and the potential procurement process. Disclaimers: (1) No competitive advantage will be gained by the suppliers engaging with the NHSBSA at this early stage and NHSBSA will ensure equal treatment of all interested parties at all times. We will make the outputs of the day available to those Suppliers who are unable to attend. (2) NHSBSA does not bind itself, by conducting this Supplier Webinar exercise, to commence any procurement procedure or award any contract, and will not in any event be responsible for any costs incurred by invitees in attending and/or preparing for the presentation and individual supplier meeting referred to above. (3) Confidentiality of information which is clearly marked or identified as being confidential and which is reasonably viewed by NHSBSA as confidential will be observed, but NHSBSA does not accept any blanket claims of confidentiality.

Categories

Control, safety, signalling and light equipment 34990000Security, fire-fighting, police and defence equipment 35000000Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products 39000000Fuel-gas systems 42113390Pumps 42122000Construction work 45000000Facilities management software package 48421000Repair and maintenance services 50000000Installation services (except software) 51000000Restaurant and food-serving services 55300000Canteen and catering services 55500000Retail trade services 55900000Taxi services 60120000Support services for land, water and air transport 63700000Post and courier services 64100000Meter reading service 65500000Residential property renting or leasing services 70210000Property management services of real estate on a fee or contract basis 70330000Architectural, construction, engineering and inspection services 71000000Energy and related services 71314000Security services 79710000Building and facilities management services 79993000Facilities management services 79993100Training services 80500000Refuse and waste related services 90500000Cleaning and sanitation services in urban or rural areas, and related services 90600000Environmental services 90700000Other community, social and personal services 98000000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 1 Apr 2027 to 31 Mar 2032
SME suitabilitySuitable for SMEs

What is included

ItemCategoryQuantity
1Building and facilities management services, Fuel-gas systems, Canteen and catering services, Installation services (except software), Meter reading service, Other community, social and personal services, Architectural, construction, engineering and inspection services, Refuse and waste related services, Residential property renting or leasing services, Control, safety, signalling and light equipment, Security, fire-fighting, police and defence equipment, Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products, Pumps, Construction work, Facilities management services, Facilities management software package, Repair and maintenance services, Restaurant and food-serving services, Retail trade services, Taxi services, Support services for land, water and air transport, Post and courier services, Property management services of real estate on a fee or contract basis, Energy and related services, Security services, Training services, Cleaning and sanitation services in urban or rural areas, and related services, Environmental servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 34. The category anchor is Control, safety, signalling and light equipment (34990000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 344,5603 median · 24 average (1,842 of 4,560 with a bid count)3.7 average (2,058 of 4,560 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Similar published value (0.5×–2×)19524.5 median · 40 average (4 of 195 with a bid count)11.5 average (4 of 195 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
At this stage we are seeking high-level input to enable us to assess the market and to inform any future procurement strategy for facilities management services, reactive and capital works to ensure compliance with The Procurement Act 2023 and/or the Public Contracts Regulations 2015 as the case may be.engagement7 Jul 2025scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-051516
Latest release ID021965-2025
Latest release timestampThu May 15 2025 16:32:20 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£20,000,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
15 May 2025planning021965-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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          },
          {
            "id": "65500000",
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            "description": "Meter reading service"
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          {
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          {
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          {
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          {
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          {
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            "description": "Repair and maintenance services"
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          {
            "id": "55300000",
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          {
            "id": "55900000",
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          {
            "id": "60120000",
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            "description": "Taxi services"
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          {
            "id": "63700000",
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          {
            "id": "64100000",
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            "description": "Post and courier services"
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          {
            "id": "70330000",
            "scheme": "CPV",
            "description": "Property management services of real estate on a fee or contract basis"
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          {
            "id": "71314000",
            "scheme": "CPV",
            "description": "Energy and related services"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "80500000",
            "scheme": "CPV",
            "description": "Training services"
          },
          {
            "id": "90600000",
            "scheme": "CPV",
            "description": "Cleaning and sanitation services in urban or rural areas, and related services"
          },
          {
            "id": "90700000",
            "scheme": "CPV",
            "description": "Environmental services"
          }
        ]
      }
    ],
    "title": "Facilities Management Services",
    "value": {
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      "currency": "GBP",
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    },
    "status": "planning",
    "legalBasis": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    },
    "description": "The NHS Business Services Authority (NHSBSA) is a Special Health Authority and an Arm’s Length Body of the Department of Health and Social Care. We provide a range of critical central services to NHS organisations (our ‘clients’), NHS contractors, health bodies, patients and the public (our ‘customers’). The NHSBSA has a geographically dispersed but strategically aligned property portfolio that supports a range of operational services. • Estate Profile: NHSBSA operates across 7 properties located in: o Newcastle upon Tyne o Blackpool o Wakefield o Bolton, and o Eastbourne o The estate includes 6 office buildings and 1 logistics facility • Operational Metrics (subject to data confirmation): o 22,200 m² total floor area o c.1,500 desk capacity o c.3,500 WTE contracted staff across sites • FM Delivery Model: o NHSBSA currently operates a Total Facilities Management (TFM) model, procured through a Crown Commercial Service (CCS) framework o The contract is:  5 years in length, expiring March 2027  With options to extend to March 2029 and March 2031  Contract value of circa £4.56 million per annum (based on 25/26)  Supporting a capital project pipeline of c.£5 million to 2027 • Governance and Assurance: NHSBSA has established a mature and capable Intelligent Client Function, compliant with the Government Functional Standard GovS 004: Property. The function focuses on: o Strategic alignment with corporate and DHSC priorities o Compliance assurance and statutory obligations o Stakeholder engagement across business areas o Data-driven asset management and performance monitoring o FM commissioning, specification, and contract management Description of the Procurement At this stage we are seeking high-level input to enable us to assess the market and to inform any future procurement strategy for facilities management services, reactive and capital works to ensure compliance with The Procurement Act 2023 and/or the Public Contracts Regulations 2015 as the case may be. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C361788). Suppliers can register from 19th May 2025 and the RFI documents will be made available by 29th May 2025. Registration for the event will close on 19th June 2025 at 13:00 BST. As part of our pre-tender market engagement process for the provision of Facilities Management Services, registered suppliers are invited to attend a Supplier Briefing Session which will consist of a presentation via Microsoft Teams which will be held on 23rd June 2025. Supplier’s may also request an optional 1-2-1 session on 23rd June 2025. Written RFI responses are requested by no later than Monday 7th July 2025. The NHS Business Services Authority (NHSBSA) invites all interested economic operators to participate in an RFI and a Supplier Webinar, followed by a number of 121 sessions in addition to a number of questions following the presentation, Please note at this stage a route to market has not yet been determined or the decision whether to extend the current contract. Should the outcome of this engagement session identify that a procurement is required and that the best value route to market is via a Framework Agreement then any subsequent invitation to tender and notices will be restricted to those appointed to the framework agreement and may be governed by the Procurement Regulations 2015. Additional Information Suppliers should note that this RFI and Preliminary Market Engagement is a market research exercise only and it is not an invitation to tender, an invitation to offer an agreement or a guarantee there will be a future procurement exercise. Participation in this RFI is limited to suppliers that meet the definition of “economic operator” under the Public Contracts Regulations 2015. “Economic operator” means any person, or public entity, or group of such persons and entities, including any temporary association of undertakings, that offers the execution of works or a work, the supply of products or the provision of services on the market. Where a participant does not meet this criteria they will not be able to attend the Supplier Briefing Session and may therefore be removed from the RFI The Supplier Webinar will start with an Open Forum Presentation that will be delivered by key members of the Project Team. Individual supplier 1-2-1 sessions will take the format of questions and answers with suppliers being able to ask any questions relating to the NHSBSA’s requirements, the previously delivered presentation and the potential procurement process. Disclaimers: (1) No competitive advantage will be gained by the suppliers engaging with the NHSBSA at this early stage and NHSBSA will ensure equal treatment of all interested parties at all times. We will make the outputs of the day available to those Suppliers who are unable to attend. (2) NHSBSA does not bind itself, by conducting this Supplier Webinar exercise, to commence any procurement procedure or award any contract, and will not in any event be responsible for any costs incurred by invitees in attending and/or preparing for the presentation and individual supplier meeting referred to above. (3) Confidentiality of information which is clearly marked or identified as being confidential and which is reasonably viewed by NHSBSA as confidential will be observed, but NHSBSA does not accept any blanket claims of confidentiality.",
    "communication": {
      "futureNoticeDate": "2025-11-05T23:59:59Z"
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        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside"
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      }
    ]
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  "initiationType": "tender"
}
Complete JSON history (1 releases)
15 May 2025 · 021965-2025 · planning
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            "description": "Fuel-gas systems"
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            "scheme": "CPV",
            "description": "Canteen and catering services"
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            "id": "51000000",
            "scheme": "CPV",
            "description": "Installation services (except software)"
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            "id": "65500000",
            "scheme": "CPV",
            "description": "Meter reading service"
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          {
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          },
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            "description": "Taxi services"
          },
          {
            "id": "63700000",
            "scheme": "CPV",
            "description": "Support services for land, water and air transport"
          },
          {
            "id": "64100000",
            "scheme": "CPV",
            "description": "Post and courier services"
          },
          {
            "id": "70330000",
            "scheme": "CPV",
            "description": "Property management services of real estate on a fee or contract basis"
          },
          {
            "id": "71314000",
            "scheme": "CPV",
            "description": "Energy and related services"
          },
          {
            "id": "79710000",
            "scheme": "CPV",
            "description": "Security services"
          },
          {
            "id": "80500000",
            "scheme": "CPV",
            "description": "Training services"
          },
          {
            "id": "90600000",
            "scheme": "CPV",
            "description": "Cleaning and sanitation services in urban or rural areas, and related services"
          },
          {
            "id": "90700000",
            "scheme": "CPV",
            "description": "Environmental services"
          }
        ]
      }
    ],
    "title": "Facilities Management Services",
    "value": {
      "amount": 20000000,
      "currency": "GBP",
      "amountGross": 24000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The NHS Business Services Authority (NHSBSA) is a Special Health Authority and an Arm’s Length Body of the Department of Health and Social Care. We provide a range of critical central services to NHS organisations (our ‘clients’), NHS contractors, health bodies, patients and the public (our ‘customers’). The NHSBSA has a geographically dispersed but strategically aligned property portfolio that supports a range of operational services. • Estate Profile: NHSBSA operates across 7 properties located in: o Newcastle upon Tyne o Blackpool o Wakefield o Bolton, and o Eastbourne o The estate includes 6 office buildings and 1 logistics facility • Operational Metrics (subject to data confirmation): o 22,200 m² total floor area o c.1,500 desk capacity o c.3,500 WTE contracted staff across sites • FM Delivery Model: o NHSBSA currently operates a Total Facilities Management (TFM) model, procured through a Crown Commercial Service (CCS) framework o The contract is:  5 years in length, expiring March 2027  With options to extend to March 2029 and March 2031  Contract value of circa £4.56 million per annum (based on 25/26)  Supporting a capital project pipeline of c.£5 million to 2027 • Governance and Assurance: NHSBSA has established a mature and capable Intelligent Client Function, compliant with the Government Functional Standard GovS 004: Property. The function focuses on: o Strategic alignment with corporate and DHSC priorities o Compliance assurance and statutory obligations o Stakeholder engagement across business areas o Data-driven asset management and performance monitoring o FM commissioning, specification, and contract management Description of the Procurement At this stage we are seeking high-level input to enable us to assess the market and to inform any future procurement strategy for facilities management services, reactive and capital works to ensure compliance with The Procurement Act 2023 and/or the Public Contracts Regulations 2015 as the case may be. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C361788). Suppliers can register from 19th May 2025 and the RFI documents will be made available by 29th May 2025. Registration for the event will close on 19th June 2025 at 13:00 BST. As part of our pre-tender market engagement process for the provision of Facilities Management Services, registered suppliers are invited to attend a Supplier Briefing Session which will consist of a presentation via Microsoft Teams which will be held on 23rd June 2025. Supplier’s may also request an optional 1-2-1 session on 23rd June 2025. Written RFI responses are requested by no later than Monday 7th July 2025. The NHS Business Services Authority (NHSBSA) invites all interested economic operators to participate in an RFI and a Supplier Webinar, followed by a number of 121 sessions in addition to a number of questions following the presentation, Please note at this stage a route to market has not yet been determined or the decision whether to extend the current contract. Should the outcome of this engagement session identify that a procurement is required and that the best value route to market is via a Framework Agreement then any subsequent invitation to tender and notices will be restricted to those appointed to the framework agreement and may be governed by the Procurement Regulations 2015. Additional Information Suppliers should note that this RFI and Preliminary Market Engagement is a market research exercise only and it is not an invitation to tender, an invitation to offer an agreement or a guarantee there will be a future procurement exercise. Participation in this RFI is limited to suppliers that meet the definition of “economic operator” under the Public Contracts Regulations 2015. “Economic operator” means any person, or public entity, or group of such persons and entities, including any temporary association of undertakings, that offers the execution of works or a work, the supply of products or the provision of services on the market. Where a participant does not meet this criteria they will not be able to attend the Supplier Briefing Session and may therefore be removed from the RFI The Supplier Webinar will start with an Open Forum Presentation that will be delivered by key members of the Project Team. Individual supplier 1-2-1 sessions will take the format of questions and answers with suppliers being able to ask any questions relating to the NHSBSA’s requirements, the previously delivered presentation and the potential procurement process. Disclaimers: (1) No competitive advantage will be gained by the suppliers engaging with the NHSBSA at this early stage and NHSBSA will ensure equal treatment of all interested parties at all times. We will make the outputs of the day available to those Suppliers who are unable to attend. (2) NHSBSA does not bind itself, by conducting this Supplier Webinar exercise, to commence any procurement procedure or award any contract, and will not in any event be responsible for any costs incurred by invitees in attending and/or preparing for the presentation and individual supplier meeting referred to above. (3) Confidentiality of information which is clearly marked or identified as being confidential and which is reasonably viewed by NHSBSA as confidential will be observed, but NHSBSA does not accept any blanket claims of confidentiality.",
    "communication": {
      "futureNoticeDate": "2025-11-05T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PRLZ-1599-JGTT",
      "name": "NHS Business Services Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside"
      },
      "details": {
        "url": "https://www.nhsbsa.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PRLZ-1599-JGTT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "commercialservicesteam@nhsbsa.nhs.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "021965-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/021965-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-05-15T17:32:20+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-07-07T23:59:59+01:00",
        "description": "At this stage we are seeking high-level input to enable us to assess the market and to inform any future procurement strategy for facilities management services, reactive and capital works to ensure compliance with The Procurement Act 2023 and/or the Public Contracts Regulations 2015 as the case may be."
      }
    ]
  },
  "initiationType": "tender"
}