Official UK procurement notice
Contract Award Notice relating to an Arriva UK Trains (AUKT) Tender run on behalf of CrossCountry (XC) and Chiltern Railway Company (CRCL) for the Provision of an Onboard Mobile Ticketing and Information Systems.
Authority: ARRIVA UK TRAINS LIMITED (Public body)
What is being bought2 lots · detail below
Published requirement descriptionThe purpose of the Procurement is to select a supplier to deliver and implement a mobile on train ticket retailing system and eTVD.
The key elements and strategic objectives of the Project are
- to procure a reliable, user-friendly mobile on-train ticket retailing system and eTVD ("Electronic Ticket Validation Database") in accordance with the Specification.
- to meet regulatory requirements of RDG for ticket issuing systems.
- to improve passenger experience and deliver value for money.
- How the procedure runs: The procurement process will follow the competitive flexible procedure in accordance with the Act. It will be made up of the following stages: Stage 1 - Invitation to Participate Stage 2 - Invitation to Submit Tender Stage 3 - Best and Final Offer
CPV: Hardware consultancy services · Railway transport services · Software programming and consultancy services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£1,357,000 together) · same conditions of participation on every lot · same evaluation weights on every lotLot #1ITP_AUKT_MTiS_2025_CrossCountryAwardedRenewal North East, North West +8Published value£1,067,000
The source published no individual description for this lot.
- Condition of participationshortlisting
This Procurement will follow the Competitive Flexible Procedure in accordance with the Act.
This Procurement consists of a 3-stage procedure. Each stage of the Procurement is summarised below:
Stage 1 - Invitation to Participate. This will include a Procurement Specific Questionnaire (PSQ)
Stage 2 - Invitation to Submit Tenders (IST)
Stage 3 - Best and Final Offers
Lot #2ITP_AUKT_MTiS_2025_ChilternRailwayAwardedRenewal North East, North West +7Published value£290,000
The source published no individual description for this lot.
- Condition of participationshortlisting
This Procurement will follow the Competitive Flexible Procedure in accordance with the Act.
This Procurement consists of a 3-stage procedure. Each stage of the Procurement is summarised below:
Stage 1 - Invitation to Participate. This will include a Procurement Specific Questionnaire (PSQ)
Stage 2 - Invitation to Submit Tenders (IST)
Stage 3 - Best and Final Offers
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical Requirements: 40%
- Legal: 20%
- Commercial: 40%
Published award criteria (3)
- Technical Requirements
- Legal
- Commercial
- Condition of participationshortlisting
This Procurement will follow the Competitive Flexible Procedure in accordance with the Act.
This Procurement consists of a 3-stage procedure. Each stage of the Procurement is summarised below:
Stage 1 - Invitation to Participate. This will include a Procurement Specific Questionnaire (PSQ)
Stage 2 - Invitation to Submit Tenders (IST)
Stage 3 - Best and Final Offers
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Concession
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Dec 2025, 12:01 GMT
- Last source update
- 5 Aug 2026, 08:56 BST
- Award evaluation window
- Submission end – 24 Apr 2026
- Authority reference
ITP_AUKT_MTiS_2025- FTS notice number
2025/S 000-081441- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f2a4Find a Tender
- How it runs
The procurement process will follow the competitive flexible procedure in accordance with the Act.
It will be made up of the following stages:
Stage 1 - Invitation to Participate
Stage 2 - Invitation to Submit Tender
Stage 3 - Best and Final Offer
How it was run
Official notice- Requests to participate (first stage)
- 30 Jan 2026, 17:00 GMT
- Submission deadline
- 30 Jan 2026, 17:00 GMT
- Clarification deadline
- 16 Jan 2026, 17:00 GMT
- Electronic submission
- Not allowed
- Accepted languages
- en
All responses should be made by email to the Procurement Contact detailed below:
Name: Maeve Molloy
Position: Procurement Manager - IT and Indirects
Email Address: [email protected]
Timeline
10 Dec 2025 → 14 Aug 2026 · 8 dates- Tender notice published318 days ago10 Dec 2025, 12:01 GMT
- Clarification questions by281 days ago16 Jan 2026, 17:00 GMT
- Submission deadline267 days ago30 Jan 2026, 17:00 GMT
- Award decision expected by183 days ago24 Apr 2026, 23:59 BST
- Contract starts177 days ago1 May 2026, 00:00 BST
- Assessment summaries sent81 days ago5 Aug 2026, 00:00 BST
- Latest notice published80 days ago5 Aug 2026, 08:56 BST
- Standstill ends71 days ago14 Aug 2026, 23:59 BST
Notice history
5 events · 3 releases on Find a Tender · since 10 Dec 2025- Tender notice published10 Dec 2025, 12:01 GMTUK4
- Tender notice published10 Dec 2025, 15:13 GMTUK4
- Contract award notice published5 Aug 2026, 08:56 BSTUK6
- Status changed to complete5 Aug 2026, 08:56 BST
- Contract signature expected18 Aug 2026, 23:59 BSTscheduled
Published amendments (1)
Revised version of document 'R1 - Technical Requirements (MoSCoW)' has been uploaded due to typo. The only changes made were the quantities for the Base Requirements for CRCL only.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · ITP_AUKT_MTiS_2025_CrossCountry1 award | |||
| Worldline IT Services UK Limited18 Aug 2026 – 18 Aug 2031 · up to 18 Aug 2033Extensions: First Extended Term: means a period of 12 months commencing from expiry of the Initial Term Second Extended Term: means a period of 12 months commencing from expiry of the First Extended Term. | £5,300,000 | 5 Aug 2026standstill to 14 Aug 2026 | Standstill |
| Lot 2 · ITP_AUKT_MTiS_2025_ChilternRailway1 award | |||
| Worldline IT Services UK Limited18 Aug 2026 – 18 Aug 2031 · up to 18 Aug 2033Extensions: First Extended Term: means a period of 12 months commencing from expiry of the Initial Term Second Extended Term: means a period of 12 months commencing from expiry of the First Extended Term. | £1,200,000 | 5 Aug 2026 | Awarded |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Worldline IT Services UK LimitedAwarded supplier
Official documents & specifications (9)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications
- Bidding documents and specificationsAccess: via email from [email protected]
- Bidding documents and specifications
- Bidding documents and specifications
- Bidding documents and specifications
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender