National Service
Delivery of free to customer national regulated debt advice services that are available to anyone in England. The contract duration is three years with two optional extensions of 1 year each.
Award criteria
price
Buyer: MONEY AND PENSIONS SERVICE →
The contract [Notice identifier: 2023/S 000-000206] has been modified by way of the inclusion of an option (if needed) to extend the contract term by 14-months from 1st February 2028 to 31st March 2029. https://www.find-tender.service.gov.uk/Notice/000206-2023?origin=SearchResults&p=1 The reason for the option to extend the contract (if exercised) is to allow the new National Debt Advice Services procurement (see UK2: Preliminary market engagement notice; Notice identifier: 2026/S 000-037729 - Preliminary Market Engagement for the Provision of National Debt Advice Services) programme to continue developing strategic and operational approaches to meet the evolving needs of the supplier market. If the option is not exercised, then there are no financial implications, and the current contract award value remains unchanged. Should the option be exercised, the additional total value of the contract will be between £60m and £66m. The Authority is satisfied that this modification is not "substantial" for the purposes of regulation 72(1)(e) of the Public Contracts Regulations 2015 (PCR). Taking each element of the test set out at Regulation 72(8) in turn, the optional extension (if exercised): • is on the same terms as the original contract - there is no "material difference" compared to the original contract and no renegotiation of any key term of the contract; • is on the same terms as the original contract and does not introduce any conditions which would have the consequences described at Regulation 72(8)(b); • will not change the economic balance of the contract in favour of the supplier; and • does not include the provision of any new services and so does not extend the scope of the contract considerably.
UKC · UKD · UKE · UKF · UKG · UKH · UKI · UKJ · UKK · UKC · UKD · UKE · UKF · UKG · UKH · UKI · UKJ · UKK · UKC · UKD · UKE · UKF · UKG · UKH · UKI · UKJ · UKK · UKC · UKD · UKE · UKF · UKG · UKH · UKI · UKJ · UKK
Delivery of free to customer national regulated debt advice services that are available to anyone in England. The contract duration is three years with two optional extensions of 1 year each.
Award criteria
price
Regional delivery of debt advice services - Lot not awarded and is subject to re-procurement
Award criteria
price
The delivery of a free to customer regulated business debt advice service that will support problems with debts for which the individual is personally liable (regardless of the nature / purpose of those debts), to those who derive income form self employment. The contract duration is three years with two optional extensions of 1 year each.
Award criteria
price
Delivery of a free to customer Debt Relief Order (DRO) administration service. This service is free to customers, save for the DRO application fee. The contract duration is three years with two optional extensions of 1 year each.
Award criteria
price
| Item | Category | Quantity |
|---|---|---|
| 1 | Other community, social and personal services | Not published |
| 2 | Other community, social and personal services | Not published |
| 3 | Other community, social and personal services | Not published |
| 4 | Other community, social and personal services | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 98. The category anchor is Other community, social and personal services (98000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 98 | 1,923 | 3 median · 68.7 average (546 of 1,923 with a bid count) | 3.6 average (595 of 1,923 with named award suppliers) | Not published |
| Same buyer | 0 | Not published | Not published | Not published |
| Delivery region: UKC | 92 | 2 median · 27.7 average (26 of 92 with a bid count) | 1.5 average (28 of 92 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
No documents are published in the current source record.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-02c8fc |
|---|---|
| Latest release ID | 069335-2026 |
| Latest release timestamp | Wed Jul 22 2026 15:18:48 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | services |
| Above threshold | Not published |
| Legal basis | 32014L0024 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 4 |
| Tender items in source | 4 |
| Tender documents in source | 0 |
| Awards in latest release | 6 |
| Contracts in latest release | 6 |
| Parties in latest release | 6 |
| Date | Event | Reference |
|---|---|---|
| 22 Jul 2026 | award, contract | 069335-2026 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"description": "Delivery of a free to customer Debt Relief Order (DRO) administration service. This service is free to customers, save for the DRO application fee.\nThe contract duration is three years with two optional extensions of 1 year each.",
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"title": "Commissioning Debt Advice in England",
"status": "complete",
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"description": "The contract [Notice identifier: 2023/S 000-000206] has been modified by way of the inclusion of an option (if needed) to extend the contract term by 14-months from 1st February 2028 to 31st March 2029. \nhttps://www.find-tender.service.gov.uk/Notice/000206-2023?origin=SearchResults&p=1\nThe reason for the option to extend the contract (if exercised) is to allow the new National Debt Advice Services procurement (see UK2: Preliminary market engagement notice; Notice identifier: 2026/S 000-037729 - Preliminary Market Engagement for the Provision of National Debt Advice Services) programme to continue developing strategic and operational approaches to meet the evolving needs of the supplier market.\nIf the option is not exercised, then there are no financial implications, and the current contract award value remains unchanged. Should the option be exercised, the additional total value of the contract will be between £60m and £66m.\nThe Authority is satisfied that this modification is not \"substantial\" for the purposes of regulation 72(1)(e) of the Public Contracts Regulations 2015 (PCR). Taking each element of the test set out at Regulation 72(8) in turn, the optional extension (if exercised):\n•\tis on the same terms as the original contract - there is no \"material difference\" compared to the original contract and no renegotiation of any key term of the contract;\n•\tis on the same terms as the original contract and does not introduce any conditions which would have the consequences described at Regulation 72(8)(b);\n•\twill not change the economic balance of the contract in favour of the supplier; and\n•\tdoes not include the provision of any new services and so does not extend the scope of the contract considerably.",
"reviewDetails": "Precise information on deadline(s) for review procedures \nPlease refer to provided link:\nhttps://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice",
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},
"hasOptions": true,
"description": "The delivery of a free to customer regulated business debt advice service that will support problems with debts for which the individual is personally liable (regardless of the nature / purpose of those debts), to those who derive income form self employment.\nThe contract duration is three years with two optional extensions of 1 year each.",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
}
},
{
"id": "4",
"title": "Debt Relief Order Administration Hub Contract",
"status": "cancelled",
"options": {
"description": "Two optional extensions of 1 year each.\nIn addition to the existing two optional extensions of 1 year each (which are set out in the original contract), this modification introduces the further option to extend for a 1 year plus 2-month period"
},
"hasOptions": true,
"description": "Delivery of a free to customer Debt Relief Order (DRO) administration service. This service is free to customers, save for the DRO application fee.\nThe contract duration is three years with two optional extensions of 1 year each.",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "98000000",
"scheme": "CPV",
"description": "Other community, social and personal services"
}
]
},
{
"id": "2",
"relatedLot": "2",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "98000000",
"scheme": "CPV",
"description": "Other community, social and personal services"
}
]
},
{
"id": "3",
"relatedLot": "3",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "98000000",
"scheme": "CPV",
"description": "Other community, social and personal services"
}
]
},
{
"id": "4",
"relatedLot": "4",
"deliveryAddresses": [
{
"region": "UKC"
},
{
"region": "UKD"
},
{
"region": "UKE"
},
{
"region": "UKF"
},
{
"region": "UKG"
},
{
"region": "UKH"
},
{
"region": "UKI"
},
{
"region": "UKJ"
},
{
"region": "UKK"
}
],
"additionalClassifications": [
{
"id": "98000000",
"scheme": "CPV",
"description": "Other community, social and personal services"
}
]
}
],
"title": "Commissioning Debt Advice in England",
"status": "complete",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"description": "The contract [Notice identifier: 2023/S 000-000206] has been modified by way of the inclusion of an option (if needed) to extend the contract term by 14-months from 1st February 2028 to 31st March 2029. \nhttps://www.find-tender.service.gov.uk/Notice/000206-2023?origin=SearchResults&p=1\nThe reason for the option to extend the contract (if exercised) is to allow the new National Debt Advice Services procurement (see UK2: Preliminary market engagement notice; Notice identifier: 2026/S 000-037729 - Preliminary Market Engagement for the Provision of National Debt Advice Services) programme to continue developing strategic and operational approaches to meet the evolving needs of the supplier market.\nIf the option is not exercised, then there are no financial implications, and the current contract award value remains unchanged. Should the option be exercised, the additional total value of the contract will be between £60m and £66m.\nThe Authority is satisfied that this modification is not \"substantial\" for the purposes of regulation 72(1)(e) of the Public Contracts Regulations 2015 (PCR). Taking each element of the test set out at Regulation 72(8) in turn, the optional extension (if exercised):\n•\tis on the same terms as the original contract - there is no \"material difference\" compared to the original contract and no renegotiation of any key term of the contract;\n•\tis on the same terms as the original contract and does not introduce any conditions which would have the consequences described at Regulation 72(8)(b);\n•\twill not change the economic balance of the contract in favour of the supplier; and\n•\tdoes not include the provision of any new services and so does not extend the scope of the contract considerably.",
"reviewDetails": "Precise information on deadline(s) for review procedures \nPlease refer to provided link:\nhttps://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice",
"classification": {
"id": "98000000",
"scheme": "CPV",
"description": "Other community, social and personal services"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-FTS-146197",
"name": "MONEY AND PENSIONS SERVICE",
"roles": [
"buyer"
],
"address": {
"region": "UKH24",
"locality": "Bedford",
"postalCode": "MK429AB",
"countryName": "United Kingdom",
"streetAddress": "Money & Pensions Service Borough Hall"
},
"details": {
"url": "https://maps.org.uk",
"classifications": [
{
"id": "BODY_PUBLIC",
"scheme": "TED_CA_TYPE",
"description": "Body governed by public law"
},
{
"id": "01",
"scheme": "COFOG",
"description": "General public services"
}
]
},
"identifier": {
"legalName": "MONEY AND PENSIONS SERVICE",
"noIdentifierRationale": "notOnAnyRegister"
},
"contactPoint": {
"name": "Rob Price",
"email": "robert.price@maps.org.uk"
}
},
{
"id": "GB-COH-02855061",
"name": "Gregory Pennington Limited t/a Money Wellness",
"roles": [
"supplier"
],
"address": {
"region": "UK",
"locality": "Manchester",
"postalCode": "M17 1FQ",
"countryName": "United Kingdom",
"streetAddress": "Think Park"
},
"details": {
"scale": "large"
},
"identifier": {
"id": "02855061",
"scheme": "GB-COH",
"legalName": "Gregory Pennington Limited t/a Money Wellness"
}
},
{
"id": "GB-FTS-185105",
"name": "The National Association of Citizens Advices Bureaux",
"roles": [
"supplier"
],
"address": {
"region": "UK",
"locality": "London",
"postalCode": "EC1A 4HD",
"countryName": "United Kingdom",
"streetAddress": "3rd Floor North 200 Aldersgate"
},
"details": {
"scale": "sme"
},
"identifier": {
"legalName": "The National Association of Citizens Advices Bureaux",
"noIdentifierRationale": "notOnAnyRegister"
}
},
{
"id": "GB-COH-04741583",
"name": "Money Advice Trust",
"roles": [
"supplier"
],
"address": {
"region": "UK",
"locality": "London",
"postalCode": "EC4V 2AU",
"countryName": "United Kingdom",
"streetAddress": "21 Garlick Hill"
},
"details": {
"scale": "sme"
},
"identifier": {
"id": "04741583",
"scheme": "GB-COH",
"legalName": "Money Advice Trust"
}
},
{
"id": "GB-CHC-1436945",
"name": "The National Association of Citizens Advice Bureaux",
"roles": [
"supplier"
],
"address": {
"region": "UK",
"locality": "London",
"postalCode": "EC1A 4HD",
"countryName": "United Kingdom",
"streetAddress": "3rd Floor North, 200 Aldersgate"
},
"details": {
"scale": "sme"
},
"identifier": {
"id": "1436945",
"scheme": "GB-CHC",
"legalName": "The National Association of Citizens Advice Bureaux"
}
},
{
"id": "GB-FTS-495",
"name": "The High Court",
"roles": [
"reviewBody"
],
"address": {
"locality": "London",
"countryName": "United Kingdom"
},
"identifier": {
"legalName": "The High Court"
}
}
],
"language": "en",
"contracts": [
{
"id": "069335-2026-21-39-1a-1",
"title": "National Debt Advice Services",
"value": {
"amount": 71930725,
"currency": "GBP"
},
"status": "active",
"awardID": "069335-2026-21-39-1a-1",
"dateSigned": "2022-11-03T00:00:00Z"
},
{
"id": "069335-2026-21-39-1b-2",
"title": "National Debt Advice Services",
"value": {
"amount": 69532466,
"currency": "GBP"
},
"status": "active",
"awardID": "069335-2026-21-39-1b-2",
"dateSigned": "2022-11-04T00:00:00Z"
},
{
"id": "069335-2026-21-39-1c-3",
"title": "National Debt Advice Services",
"value": {
"amount": 68772273,
"currency": "GBP"
},
"status": "active",
"awardID": "069335-2026-21-39-1c-3",
"dateSigned": "2022-11-04T00:00:00Z"
},
{
"id": "069335-2026-21-39-3-4",
"title": "Business Debt Advice Services",
"value": {
"amount": 21815379,
"currency": "GBP"
},
"status": "active",
"awardID": "069335-2026-21-39-3-4",
"dateSigned": "2022-11-04T00:00:00Z"
},
{
"id": "069335-2026-21-39-4a-5",
"title": "Debt Relief Order Administration Hub",
"value": {
"amount": 16958839,
"currency": "GBP"
},
"status": "active",
"awardID": "069335-2026-21-39-4a-5",
"dateSigned": "2022-11-03T00:00:00Z"
},
{
"id": "069335-2026-21-39-4b-6",
"title": "Debt Relief Order Administration Hub",
"value": {
"amount": 11344459,
"currency": "GBP"
},
"status": "active",
"awardID": "069335-2026-21-39-4b-6",
"dateSigned": "2022-11-15T00:00:00Z"
}
],
"initiationType": "tender"
}