Find a TenderAwardedContract details notice
Published 4 Mar 2025, 16:59 GMT

Official UK procurement notice

Care & Support at Home - Mobile Nights

Official notice

Authority: Wirral Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£7,657,335≈ £2.6m / year · £9,188,802 inc. VAT
Submissions closed 3 Apr 2025awarded 23 May 2025
Awarded to Professional Carers (Wirral) Ltd
Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2030 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

Wirral Council seeks to commission a Care and Support at Home Mobile Nights Service ("the Service") can be broadly defined as a domiciliary home care service that provides social care support for people in their home during the night-time hours (10.00pm - 07:00am), 7 days a week, 365 days a year.

The service will deliver both planned and unplanned care, working seamlessly and collaboratively with other services to support people in their own homes, preventing admissions to acute care settings, reducing length of stay in hospital and facilitating hospital discharge. We seek to deliver the service with a provider registered and regulated by CQC.

Registration will include Personal Care and the regulated service structure of the organisation must have a registered Nominated Individual and Registered Manager.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£7,657,335
Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2030 with extensionsValue: £7,657,335 exc. VAT · £9,188,802 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month periods
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As stated in the tender documentation

  • Technical & professional ability

    As stated in the tender documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 10%Social value: 10%
Published sub-criteria (3)
  • Quality: 80%
  • Commercial: 10%
  • Social Value: 10%
Published award criteria (3)
  • Quality: A series of questions designed to assess the service provision proposed and its suitability in relation to the specification provided.
  • Commercial: Question designed to assess tenderers commercial proposal
  • Social Value: Question designed to assess tenderers capacity and capability in relation to their proposed commitment to Social value
Conditions of participation2
  • Economic & financial standing

    As stated in the tender documentation

  • Technical & professional ability

    As stated in the tender documentation

What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Mar 2025, 16:59 GMT
Last source update
24 Sept 2025, 17:04 BST
Award evaluation window
Submission end – 21 May 2025
Authority reference
DN765801
FTS notice number
2025/S 000-007925
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-04e982 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
3 Apr 2025, 12:00 BST
Clarification deadline
26 Mar 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tender submissions must be made via the The Chest portal www.the-chest.org.uk ↗

The tender document and any additional information are accessible via The Chest portal, www.the-chest.org.uk ↗ to participate in this exercise please register your interest in the opportunity.

Should you have any questions relating to the tender document please raise them via the 'messages' section on the portal.

Timeline

4 Mar 2025 → 24 Sept 2025 · 9 dates
  1. Planning notice published
    4 Mar 2025, 16:59 GMT
  2. Tender notice published
    4 Mar 2025, 17:13 GMT
  3. Clarification questions by
    26 Mar 2025, 12:00 GMT
  4. Submission deadline
    3 Apr 2025, 12:00 BST
  5. Award decision expected by
    21 May 2025, 23:59 BST
  6. Assessment summaries sent
    23 May 2025, 00:00 BST
  7. Standstill ends
    5 Jun 2025, 23:59 BST
  8. Contract starts
    1 Sept 2025, 00:00 BST
  9. Latest notice published393 days ago
    24 Sept 2025, 17:04 BST

Notice history

9 events · 4 releases on Find a Tender · since 4 Mar 2025
  1. Preliminary market engagement notice published
    4 Mar 2025, 16:59 GMT
    UK2
  2. Tender notice published
    4 Mar 2025, 17:13 GMT
    UK4
  3. Status changed to active
    4 Mar 2025, 17:13 GMT
  4. Procurement method changed
    4 Mar 2025, 17:13 GMT
  5. Deadline published: 3 Apr 2025, 12:00 BST
    4 Mar 2025, 17:13 GMT
  6. Contract award notice published
    26 May 2025, 13:26 BST
    UK6
  7. Status changed to complete
    26 May 2025, 13:26 BST
  8. Contract signature expected
    1 Jul 2025, 23:59 BST
    scheduled
  9. Contract details notice published
    24 Sept 2025, 17:04 BST
    UK7
Routine re-releases (4)
  • 2025-03: 1 release · 4 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £77,000,0001 award exc. VAT
Bids received 87 from SMEs
Named bidders 8published on the award notice
Contracts signed 1latest 20 Aug 2025
Awarded toValueDateStatus
Professional Carers (Wirral) Ltd1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2030Extensions: 2 x 12 Month Periods 01/09/2028-31/08/2029 01/09/2029-31/08/2030£77,000,000ten times the procedure’s published value or more · possibly a unit error, check the notice23 May 2025Awarded

Contracts

  • Contract 1 · Professional Carers (Wirral) Ltd

    Signed
    20 Aug 2025
    Value
    £7,700,000
    Period
    1 Sept 2025 – 31 Aug 2028 · up to 31 Aug 2030 with extensions
    Status
    active
    Extensions
    2 x 12 month periods

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8final-stage tenders · 20 at stage one70—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Wirral Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBCP-8675-BHWT Town Hall, Brighton Street, Wallasey, North West, CH44 8EDContact email

Bidders & participating suppliers

8 commercial parties on the notice · 1 awarded
  • ADADA LTD.Bidder / tendererGB-COH: 10970309GB-PPON: PDWX-2867-YJHY Unit 1 & 2 Church Farm Court, Chester, North West, CH1 6HE
  • Care Solutions (St Helens) Ltd T/A Together CareBidder / tendererGB-COH: 08002940GB-PPON: PVDJ-4515-ZVTZ Unit 30 The Enterprise Green House, St Helens, North West, WA10 1FY
  • Complex Care Professionals LimitedBidder / tendererGB-COH: 11102561GB-PPON: PTPM-3751-NTGN 23 West Mill, Spotland Bridge, Rochdale, North West, OL11 5BU
  • HEARTVIEW CARE SERVICES LTDBidder / tendererGB-COH: 11714247GB-PPON: PLNX-3173-DJPP Suite 4 The Old Coach House, Surrey, South East, GU10 1DW
  • I Care (GB) LimitedBidder / tendererGB-COH: 02905218GB-PPON: PDDG-1253-XXPY Kincraig Business Park, Building 3, Blackpool, North West, FY2 0PJ
  • ICare Solutions Wirral LtdBidder / tendererGB-COH: 11808110GB-PPON: PYJL-7663-GQNW 31 Liscard Village, Wallasey, North West, CH45 4JG
  • Professional Carers (Wirral) LtdAwarded supplierGB-COH: 07617005GB-PPON: PQPD-5717-MPRX 221 Seaview Road, Wallasey, North West, CH45 4PDContact email
  • ROUTES HEALTHCARE (NORTH) LIMITEDBidder / tendererGB-COH: 06862372GB-PPON: PCRG-2731-PLQG Suite A, Fernbank House Springwood Way, Macclesfield, North West, SK10 2XA

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure