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Official Find a Tender notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and vehicle as published — never a Tenderline score.

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Showing 1–15 · every procedure in the catalogue, any stage.

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86 procedures

  1. PlannedRoute not publishedSME suitableVCSE suitable

    Telecare Monitoring and Out of Hours Telephony Provision Project

    Newcastle City Council · Local authority · North East England

    Newcastle City Council (NCC) currently provides the monitoring element of NCC's Telecare Service (Ostara), in addition to a range of telephony services, which operate in-house. We would like to explore the options of procuring an Alarm Rece…

    • Health services
    • Social work and related services
    • Telephone-answering services
    Value
    £0
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06fa64
  2. Closes · 28 days leftOpen procedureSME suitable

    Procurement for an Out of Hours (OOH) Contact Centre Service (Brunelcare)

    Brunelcare · Other public body · South West England

    Brunelcare invites tender responses for the provision of an Out of Hours (OOH) Contact Centre Service to deliver urgent housing, property, and welfare-related support during evenings, weekends, and public holidays. The service will support …

    • Repair and maintenance services of building installations
    • Telephone-answering services
    Value
    £282k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-06f90a
  3. Awarded · Open procedureFramework2 lotsSME suitableVCSE suitable

    Outsourced Services

    Government Commercial Agency · Central government · Nationwide (UK)

    This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

    Awarded to ACCENTURE (UK) LIMITED, ARVATO LIMITED, CENTRIC HR LIMITED +24 more · 2 awards

    • Accounting and auditing services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • +3
    Value
    £5.0bnceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-04ed73
  4. Closes · 43 days leftOpen procedureFramework12 lotsSME suitableVCSE suitable

    YPO - 001284 Community & Healthcare Technology Equipment & Associated Services

    Yorkshire Purchasing Organisation · Other public body · Nationwide (UK)

    YPO are looking for Suppliers to be appointed onto a Framework Agreement following a Competitive Tendering Procedure for the supply of Community & Healthcare Technology Equipment & Associated Services to the public sector. This Framework is…

    • Health and social work services
    • Medical equipments, pharmaceuticals and personal care products
    • Repair and maintenance services
    • +1
    Value
    £600mceiling, not a contract size
    Submit via
    YPO eSourcinglogin required
    Published
    Reference
    ocds-h6vhtk-050612
  5. Planned · tender expected Route not publishedSME suitable

    Telecare Alarm Receiving Centre and Customer Management System

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council's (PCC) Safe at Home (Telecare) Service would like to investigate the market for a combined package of Alarm Receiving Centre (ARC) and customer management System for Telecare alarm monitoring. Portsmouth City Counci…

    • Alarm systems
    • Patient-monitoring system
    • Software package and information systems
    • +1
    Value
    £300k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06ebd9
  6. PlannedRoute not published

    Out of Hours Call Handling Service 2026

    Eastlight Community Homes · Other public body · delivery region not published

    Prior to commencing the formal procurement process, ECH will undertake structured market engagement to test market capability, interest and appetite for delivering an enhanced Out of Hours Call Handling Service. This engagement will help en…

    • Call centre
    • Telephone operator services
    • Telephone switchboard services
    • +1
    Value
    £275k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06e4d0
  7. Awarded · Open procedureSME suitable

    Out of Hours Contact Centre Services

    The Guinness Partnership · Other public body · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The Guinness Partnership Limited (Guinness) and all of our subsidiaries have a requirement for a supplier to provide a contact centre service outside of the operating hours of our in house contact centre. The service is required to offer ou…

    Awarded to CARE QUALITY SERVICES LIMITED

    • Telephone-answering services
    Value
    £1.1m
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-05f4dc
  8. Closed Open procedure

    Transport Hub and Services

    NHS Lanarkshire · NHS & health · Scotland

    NHS Lanarkshire Health Board, a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“the Board”), wishes to procure an integrated transport single booking and scheduling service (“the Service”).

    • Call centre
    • Customer services
    • Telephone-answering services
    Value
    £375k
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-06c6eb
  9. AwardedLimited / restricted

    Out of Hours Call Handling

    Chesterfield Borough Council · Local authority · East Midlands

    Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours…

    Awarded to SPS Doorguard Limited

    • Telephone-answering services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06be3b
  10. AwardedLimited / restricted

    Out of Hours Phone Service

    Housing Solutions · Housing · South East England

    Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…

    Awarded to DAVIES GROUP LIMITED

    • Call centre
    • Telephone-answering services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06b9c9
  11. Planned · tender expected Route not published

    Homes England - Help to Buy Mortgage Administrator

    Homes England · Other public body · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Since 2013, Homes England (HE) have delivered several 'help to buy' equity loan schemes including the First Time Buyers Initiative, HomeBuy Direct, FirstBuy, the London Wide Initiative, as well as the Help to Buy (HtB) Equity Loan scheme it…

    • Administrative services for business operations
    • Software programming and consultancy services
    • Supporting services for the government
    • +1
    Value
    £30m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-065e1c
  12. Awarded · Open procedureSME suitable

    Out of Hours Telephone Answering Service

    Broadland Housing Association · Housing · East of England

    Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right t…

    Awarded to NORSE GROUP SERVICES LIMITED (09094748)

    • Call centre
    • Telephone switchboard services
    • Telephone-answering services
    Value
    £180k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-067a65
  13. Planned · tender expected Route not publishedSME suitable

    Pre market Engagement for Out of Hours Call Service

    Plymouth Community Homes · Other public body · delivery region not published

    Plymouth Community Homes (PCH) currently provides an Out of Hours Repairs and ASB service through a third party so tenants can report Emergency repairs out of hours. Ahead of the full procurement process PCH wish to undertake pre-market eng…

    • Telephone-answering services
    Value
    £242k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06a85f
  14. Awarded · Selective / two-stageSME suitableVCSE suitable

    Out of Hours Call Handling Service

    The Swaythling Housing Society Ltd (Trading as Abri) · Other public body · Nationwide (UK)

    Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…

    Awarded to Morgan Sindall Property Services Limited

    • Call centre
    • Telephone network
    • Telephone operator services
    • +2
    Value
    £2.2m
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-054603
  15. Awarded · Selective / two-stage

    Property Repairs and Maintenance

    Karbon Homes · Charity · East of England, Greater London, South East England

    Provision of a responsive repairs service, works to empty homes, and delivery of an out-of-hours service centre.

    Awarded to Mears Limited

    • Access control system
    • Accommodation, building and window cleaning services
    • Administrative housing services
    • +3
    Value
    £420m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-050c68