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Provision of an out of hours repair call handling service

Pobl Group Ltd · Wales (Cymru)

The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

Awarded to LLesiant Delta Wellbeing Ltd

• Call centre
• Customer services
• Housing services
• +1

Out of Hours Customer Commnication

Stonewater Limited · Nationwide (UK)

The provision of a customer communication service to answer customers when Stonewater's Customer Contact Center is closed. This includes the answering of customer phone calls that are diverted from Stonewater's Contact line to the Service P…

• Customer services
• Telephone operator services
• Telephone-answering services

ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element

Lisburn and Castlereagh Council · Local authority · Northern Ireland

Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.

Awarded to Teleperformance Ltd

• Business services: law, marketing, consulting, recruitment, printing and security
• Call centre
• Telephone-answering services

PAN2300 - Emergency Repairs Call Handling Service

Leicester City Council · Local authority · Nationwide (UK)

The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Ea…

Awarded to Pinnacle Connect Ltd

• Business services: law, marketing, consulting, recruitment, printing and security
• Telecommunications equipment and supplies
• Telephone-answering services

Language Services (Lots 1 to 5)

The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpret…

Awarded to AA Global Language Services Limited, Capita Translation and Interpreting, DA Languages Limited +11 more · 141 awards

• Foreign language translation software development services
• Foreign language translation software package
• Graphic design services
• +3

Call Handling Services

NORTHERN GAS NETWORKS LIMITED · North East England, North West England, Yorkshire and the Humber

The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows: - Gas Emergency Calls received f…

Awarded to Cadent Gas Limited · 2 awards

• Telephone-answering services

Languages

The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

The provision of a Quality Assurance Service for Buyers of the Framework. This includes the provision of quality checks on the services provided by Suppliers on the Framework and any Interpreters/Translators used to deliver a Call Off Contr…

Awarded to The Language Shop Limited

• Interpretation services
• System quality assurance assessment and review services
• System quality assurance planning services
• +2

T.4415 - Regional Support Services Gypsies and Travellers

Torfaen County Borough Council · Local authority · Wales (Cymru)

We are seeking to commission Housing Related Support Services for the following client group: - Gypsy and Traveller Regional Support Service (Torfaen County Borough Council, Newport City Council and Blaenau Gwent County Borough Council)

Awarded to Gypsies and Travellers Wales

• Civic betterment and community facility support services
• Guidance and counselling services
• Other community, social and personal services
• +3

ID 3170614 DfE - Enquiry Handling Service for the Go For It Programme

Lisburn and Castlereagh Council · Local authority · Northern Ireland

Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an Enquiry Handling Service to support the Go For It Programme. The primary aim of the enquiry handling s…

Awarded to supplier not published

• Business services: law, marketing, consulting, recruitment, printing and security
• Call centre
• Postal and telecommunications services
• +2

Debt Resolution Services

The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. The key core services may include; • Debt Prevention Services • Managed D…

• Accounting and auditing services
• Accounting services
• Accounting software development services
• +3

ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element

Lisburn and Castlereagh Council · Local authority · Northern Ireland

Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.

• Business services: law, marketing, consulting, recruitment, printing and security
• Call centre
• Telephone-answering services