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Official Find a Tender notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and vehicle as published — never a Tenderline score.

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Awards

Showing 1–8 · contract award notices — who won and for how much.

SortMost recently updatedHighest published value
CPV 48512000…Clear all

8 procedures

  1. Awarded · Selective / two-stageSME suitableVCSE suitable

    GOV Voice

    Department for Science, Innovation & Technology · Central government · Nationwide (UK)

    The Gov Voice programme, led by the Department for Science, Innovation and Technology, is focused on establishing a cross-government, AI-enabled voice capability to modernise how citizens interact with public sector contact services. It cen…

    Awarded to Eleven Labs

    • IT software package
    • Interactive voice response software package
    Published value
    £9.0m
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-06551d
  2. Awarded · Selective / two-stage

    HMRC Contact Centre as a Service (CCaaS)

    HM Revenue & Customs · Central government · Nationwide (UK)

    Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product lic…

    Awarded to CAPGEMINI UK PLC · 2 awards

    • IP telephone services
    • IT services: consulting, software development, Internet and support
    • IT software package
    • +2
    Published value
    £500m
    Submit via
    SAP Aribalogin required
    Published
    Reference
    ocds-h6vhtk-05085d
  3. AwardedSelective / two-stageFramework7 lots

    Extension - Patient & Healthcare Communications & Related IT Services

    Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions · Charity · Nationwide (UK)

    This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are - F15: Voluntary ex ante transparency notice Notice identifier: 2025/S 000-049963 Pro…

    Awarded to BARRIER NETWORKS LIMITED, BTS Holdings plc, EXPONENTIAL-E LIMITED +12 more · 14 awards

    • Call centre
    • Computer equipment and supplies
    • Custom software development services
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-058ad3
  4. AwardedSelective / two-stageFramework8 lots

    Framework Agreement for Patient & Healthcare Communications & Related IT Services

    NHS Commercial Solutions · NHS & health · Nationwide (UK)

    The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The a…

    Awarded to BARRIER NETWORKS LIMITED, BTS Holdings plc, EXPONENTIAL-E LIMITED +12 more · 11 awards

    • Agricultural, farming, fishing, forestry and related products
    • Call centre
    • Computer equipment and supplies
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-02ada0
  5. AwardedSelective / two-stage

    Next Flood Warning System (NFWS)

    ENVIRONMENT AGENCY (Defra Network eTendering Portal) · Other public body · Nationwide (UK)

    The EA has used a flood warning system (FWS) to deliver a flood warning service to the public, partners and the media for over twenty years. The current system has remained largely unchanged for many years. FWS is supported by satellite sys…

    Awarded to Leidos

    • Contact management software package
    • Electronic message and information services
    • Geographic information systems (GIS or equivalent)
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-038ad3
  6. AwardedOpen procedureFramework2 lots

    Fixed Line Voting; IVR & MSDC

    The British Broadcasting Corporation (BBC) · Nationwide (UK)

    The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These w…

    Awarded to Spoke (interactive) Limited, TEMPLE INTERACTIVE MEDIA LIMITED · 2 awards

    • Interactive voice response software package
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0330b8
  7. AwardedOpen procedure

    Analytics and Quality Management

    HMRC · Central government · Nationwide (UK)

    HMRC requires a replacement best of breed Transcription, Analytics and Quality Management Service to undertake detailed analysis of all calls received by HMRC and, in due course, analysis on data from other digital interactions such as webc…

    Awarded to Capita Customer Management Limited

    • Business analysis consultancy services
    • Computer archiving services
    • Data and voice media
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0296db
  8. AwardedSelective / two-stage

    The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution

    South Gloucestershire Council · Local authority · South West England

    The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution

    Awarded to Modality Systems Limited

    • Contact management software package
    • Interactive voice response software package
    • Voice recognition software package
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-029ff2