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complete
Official procurement procedure
Fixed Line Voting; IVR & MSDC
Interactive voice response software package
UK
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: The British Broadcasting Corporation (BBC): "Fixed Line Voting; IVR & MSDC". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | The British Broadcasting Corporation (BBC) | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: The British Broadcasting Corporation (BBC)
Market Analytics
Derived from OCDS awards & bid statistics
Published history for The British Broadcasting Corporation (BBC). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
11.6Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 175 active published awards; 175 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityThe British Broadcasting Corporation (BBC) | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSFramework | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published27 Sept 2022, 10:51 BST | Last source update27 Sept 2022, 10:51 BST | Recurring procurementNot published |
ClassificationInteractive voice response software package | ||
Delivery area UK | ||
OCIDocds-h6vhtk-0330b8 | ||
What is being bought
The BBC is looking for suppliers to provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR), mobile short dial codes (MDSCs), or live call-handling. These will be either on the supplier’s own platform with appropriate overflow where necessary or by use of mass-calling platforms. The fully managed service will include securing and maintaining numbers, testing, providing a support team to include account management and technical support, escalation and contingency plans, agreement of work orders and any project-specific special terms (if appropriate), data management and financial reconciliation, financial and other reporting, to be provided by the Supplier, or indirectly via sub-contractors. Section C – Specification Of Requirements of the Tender Documentation has further, detailed requirements.
The value of these framework agreements are dependent on the volume of fixed line votes
What changed
From the official release history
- Status changed to complete
27 Sept 2022, 10:51 BST - Official notice release published
27 Sept 2022, 10:51 BST - Submission deadline changed to published date
27 Sept 2022, 10:51 BST - Status changed to active
27 Apr 2022, 08:20 BST - Official notice release published
27 Apr 2022, 08:20 BST - Submission deadline changed to 25 May 2022, 14:00 BST
27 Apr 2022, 08:20 BST - Buyer information updated
27 Apr 2022, 08:20 BST
Lots and requirements (2)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedLot 1 will be predominately for Strictly Come Dancing, but may also include other high profile, live events where volumes are likely to be equivalent to Strictly Come Dancing and the BBC would wish to engage a supplier on a revenue share basis (if these become part of the BBC schedule although this is very unlikely).Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
- Lot 2 · #2Individual lot title not publishedcancelledPublished valueNot publishedLot 2 will provide services for Countryfile, and Sports Personality of the Year, as well as any other voting events of a similar scale. Lot 2 will also be the first point of contact for any extra IVR-MSDC, BBC Studios services, and Independent Production services.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
27 Sept 2022, 10:51 BST - Award active
Not published · Not published - Award active
Not published · Not published - Contract active
Signed 28 Jun 2022, 00:00 BST · £1 - Contract active
Signed 28 Jun 2022, 00:00 BST · £1
Commercial outcome and competition
Awards Temple Interactive Media Limited Not published · Not published · active Spoke (interactive) Limited Not published · Not published · active |
Contracts Contract £1 · signed 28 Jun 2022, 00:00 BST · active Contract £1 · signed 28 Jun 2022, 00:00 BST · active |
Bid statistics bids: 2 (lot 1) electronicBids: 2 (lot 1) smeBids: 2 (lot 1) bids: 2 (lot 2) electronicBids: 2 (lot 2) smeBids: 2 (lot 2) |
Buyer and organisations in this procedure
The British Broadcasting Corporation (BBC)
Contracting authority GB-FTS-3323Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published