Official UK procurement notice
Welfare Benefits Advice Service
Authority: Orbit Group Limited (Public body)·Consortium: 2 public authorities
Orbit is seeking an experienced provider to deliver an easily accessible, Welfare Benefits Advice Service, that successfully engages 1200 Orbit customers per annum to enhance their financial control, build long term resilience and maximise their income to reduce pressures of cost of living increases. Feedback suggests that our customers are struggling with knowing what benefits they are eligible for, missing out on potential income, have difficulties in navigating systems, and are fearful of doing something wrong when applying for benefits independently. The service will have the capacity to advise 1200 customers annually. The contract will be awarded for a period of Two (2) years with an option to extend to a further One (1) year, subject to requirement and budget.
What is being bought
Published requirement descriptionOrbit is seeking an experienced provider to deliver an easily accessible, Welfare Benefits Advice Service, that successfully engages 1200 Orbit customers per annum to enhance their financial control, build long term resilience and maximise their income to reduce pressures of cost of living increases
CPV: Other community, social and personal services
The lotProcurement structure
single lot · no lot value publishedLot #1Feedback suggests that our customers are struggling with knowing what benefits they…
Feedback suggests that our customers are struggling with knowing what benefits they are eligible for, missing out on potential income, have difficulties in navigating systems, and are fearful of doing something wrong when applying for benefits independently.
Orbit, through its Better Days advice and support programme, are introducing extra measures to further support customers through this time.
We are looking to complement our existing suite of financial inclusion offers by commissioning a Welfare Benefits Advice Service. The service will have the capacity to advise 1200 customers annually.
The contract will be awarded for a period of Two (2) years with an option to extend to a further One (1) year, subject to requirement and budget.
To register interest, see further information and submit a tender response to this opportunity, please go to procontract.due-north.com ↗ (registration to the portal is free).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 24 Mar 2022, 17:33 GMT
- Last source update
- 24 Mar 2022, 17:33 GMT
- Award evaluation window
- 25 Apr 2022 – …
- Authority reference
DN604190- FTS notice number
2022/S 000-008066- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-032607Find a Tender
How it was run
Official notice- Submission deadline
- 25 Apr 2022, 08:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 25 Apr 2022, 08:00 BST
Timeline
24 Mar 2022 → 25 Apr 2022 · 3 dates- Notice published24 Mar 2022, 17:33 GMT
- Submission deadline25 Apr 2022, 08:00 BST
- Bids opened25 Apr 2022, 08:00 BST
Notice history
2 events · 2 releases on Find a Tender · since 24 Mar 2022- Deadline moved to 25 Apr 2022, 08:00 BST24 Mar 2022, 17:33 GMT+0 days · was 24 Apr 2022, 23:55 BST
- Buyer details updated24 Mar 2022, 17:33 GMT
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineIV.2.2 | 24 Apr 2022 | 25 Apr 2022 | +0 d |
1 amendment published without a description.
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Royal Courts of JusticeReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.