Find a TenderAwarded
Published 7 Dec 2021, 09:15 GMT

Official UK procurement notice

Soft Facilities Management Services

Official notice

Authority: Scottish Police Authority (Central government)

ServicesRestricted procedure
Published estimate£75,500,000exc. VAT
Submissions closed 19 Jan 2022awarded 14 Nov 2022
Awarded to Atalian Servest Integrated Solutions Ltd

What is being bought

Published requirement description

The Authority has awarded a contract to a single service provider for the provision of Soft Facilities Management (FM) Services. The maximum contract duration is 5 years (initial duration 3 years with the option to extend for two further 12 month periods.

  • Recurrence: The Authority may re-let this contract prior to the end of the initial 3 year period and a Contract Notice will be published circa 18 months prior to the end of the initial period. If not, the 12 month extension will be used, the supplier will be notified prior to its commencement date. Decision to utilise final 12 months extension will be taken at least 6 months prior to commencement.

CPV: Building and facilities management services · Canteen services · Cleaning services · Environmental services · Facilities management services · Health and safety services · Helpdesk and support services · Laundry-management services · Laundry-operation services · Refuse and waste related services · Sanitary vending machines · Sports facilities operation services · +1 more

The lotProcurement structure

single lot · no lot value published
Lot #1The Authority has awarded a contract to a single service provider for the provision of…AwardedRenewal

The Authority has awarded a contract to a single service provider for the provision of Soft Facilities Management (FM) services. The service will include Soft FM services and related services. The maximum contract duration is 5 years (initial duration 3 years with the option to extend for a period of two 12 month periods).

The services include Cleaning & Janitorial, Catering and Security and associated services such as Deep cleans, Waste, Linen, Lifeguard and Mailroom Resources.

The Estimated total value of the Contract is approximately 75.5 million GBP. There will be a need over the contract term to allow the Scottish Police Authority to remove, amend or change the buildings and structures of their estate (including on a temporary, emergency and short/medium term basis to accommodate the services to be delivered by the public sector), amend scope and/or range of services and to vary the contract accordingly including the overall estimated value of the contract.

The Contractor will also provide and administer a national helpdesk and an appropriate CAFM system to provide relevant Management Information such as real time help desk statistics, KPI monitoring and auditing. Additional information: Candidates should read and refer to the Soft FM ITP Information and Instructions for Candidates Document. Failure to comply may result in your submission being rejected. Economic operators may be excluded from this competition in accordance with Regulation 58 of the

Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland
Extensions: The very nature of facilities management can be complex, variable and in flux. There will be a need over the contract term to allow the Scottish Police Authority to remove, amend or change the buildings and structures of their estate (including on a temporary, emergency and short/medium term basis to accommodate the services to be delivered by the public sector), amend scope and/or range of services and to vary the contract accordingly including the overall value of the contract estimated at Paragraph II.1.5) (Estimated total value) above. · The initial contract period will be 36 months with the option to extend for a period of two 12 month periods at the discretion of the authority.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • price: 40%
Published award criteria (2)
  • Technical: 60
  • Price: 40
Conditions of participation3
  • Suitability

    SPD Question 4A.1 Trade Registers

    It is a requirement of this tender that if the Candidate is UK based they must hold a valid registration with Companies House. Where the Candidate is UK based but not registered at Companies House they must be able to verify to the SPA’s satisfaction that they are trading from the address provided in the tender and under the company name given.

    Candidates within the UK must confirm if they are registered under Companies House within this question.

    If the Candidate is based out-with the UK they must be enrolled in the relevant professional or trade register appropriate to their country as described in Schedule 5 of the Public Contracts (Scotland) Regulations 2015.

    SPD Question 4A.2 Accreditation

    It is a requirement of this contract that Candidates must have ISO 27001- Information Security Management. Candidates are required to confirm this and demonstrate this as part of their response.

    If a Candidate is working towards it this should be advised with an expected date of achieving ISO 27001. ISO27001 must in place before contract award at the latest. Failure to do so will result in the contract not being awarded.

  • Economic & financial standing

    This section refers to SPD (Scotland) Section IV Part B:

    4B.1.1,4B.1.3 4B.3, 4B.5.1, 4B.5.2, 4B.5.3, 4B.6 and 4B6.1.

    Specific yearly turnover

    Insurance Requirements

    Other economic and financial requirements

    Minimum: The minimum requirements are detailed in Appendix 1 - SPD requirements of the document titled 'SOFT FM ITP Information and Instructions for Candidates' attached to the PCS-tender system. Q4B.1.1 Candidates will be required to have a minimum yearly ("general") turnover of 27,000,0…
  • Technical & professional ability

    This section refers to SPD (Scotland) Section IV Part C:

    Candidates must refer to the SOFT FM ITP Information and Instructions for Candidates document concerning Section C, part IV, Technical and Professional Ability selection criteria. SPD (Scotland) Selection Criteria Section, question Section C, part IV, Technical and Professional Ability:

    4C.1.2A, 4C.1.2B, 4C.1.2C, 4C.2A, 4C.4A, 4C.7A and 4C.10.

    Minimum: Candidates must refer to the SOFT FM ITP Information and Instructions for Candidates document concerning Section C, part IV, Technical and Professional Ability selection criteria. Statements for: 4C.1.2A — Candidates will be required to provide examples that demonstrate that they…
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · The Authority may re-let this contract prior to the end of the initial 3 year period and a Contract Notice will be published circa

18 months prior to the end of the initial period. If not, the 12 month extension will be used, the supplier will be notified prior to its commencement date. Decision to utilise final 12 months extension will be taken at least 6 months prior to commencement.

First published
7 Dec 2021, 09:15 GMT
Last source update
17 Nov 2022, 13:16 GMT
Authority reference
Proc-21-1060 PCS-t Project No. 20198
FTS notice number
2022/S 000-032635
Classification (CPV)
Building and facilities management servicesCanteen servicesCleaning servicesEnvironmental servicesFacilities management servicesHealth and safety servicesHelpdesk and support servicesLaundry-management servicesLaundry-operation servicesRefuse and waste related services
+3 moreSanitary vending machinesSports facilities operation services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-02fdd3 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The Invitation to Tender (ITT) will contain all the relevant contract performance requirements.

The KPIs may include the following areas of Quality, Service, Cost, and Sustainability and cover elements of Customer Service; Statutory Compliance; Operational Delivery, Innovation and Continuous Improvement, Financial Management, fair working practices and community benefits.

Publisher note: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Candidates must refer to the SOFT FM ITP Information and Instructions for Candidates document concerning Section D, Quality Assurance Schemes and Environmental Standards selection criteria. SPD (Scotland) Selection Criteria Section, Part IV Section D. 4D.1, 4D.1.1, 4D.1.2, 4D.2, 4D.2.1 and 4D.2.2 See PROC-21-1040 Contract Notice for Assessment of Employment Status; Equality and Diversity; Subcontractor, Living Wage and Data Protection Act 2018 and the GDPR detail and TUPE. Declaration of Non-Involvement in Serious Organised Crime & Security Aspects -must complete and sign both forms and for sub-contractors. Vetting- Personnel assigned to the supply of the services shall be vetted to NPPV2 and 3. Please note TUPE may apply. The buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 20198. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 . The Candidate must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent). The Candidate must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001/ISO45001 (or equivalent) which covers the activities required for delivery of the Contract or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum. The Candidate must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate. Data Protection Tenderers must be aware of their obligations under the Data Protection Act 2018 and the GDPR as set out in the Contract. (SC Ref:713558)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
19 Jan 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
540 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

19 Jan 2022 → 17 Nov 2022 · 3 dates
  1. Submission deadline
    19 Jan 2022, 12:00 GMT
  2. Invitations to tender expected
    23 Feb 2022
  3. Notice published
    17 Nov 2022, 13:16 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    17 Nov 2022, 13:16 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £75,500,0001 contract exc. VAT
Bids received 4
Contracts signed 1latest 14 Nov 2022
Awarded toValueDateStatus
Atalian Servest Integrated Solutions Ltd£75,500,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad0——

Contracting authority & participating public bodies

Scottish Police Authority

Contracting authorityCentral GovernmentBody governed by public lawPublic order and safety 1 Pacific Quay, 2nd Floor, Glasgow, Scotland, G51 1DZContact email Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff Court and Justice of the Peace CourtReview body GlasgowContact phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.