Find a Tender
complete
Official procurement procedure
Social Media CRM Tool
No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Care Quality Commission: "Social Media CRM Tool". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | Care Quality Commission | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: Care Quality Commission
Market Analytics
Derived from OCDS awards & bid statistics
Published history for Care Quality Commission. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Competition Density
Not availableNo published reports
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 8 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCare Quality Commission | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published1 Jun 2026, 13:30 BST | Last source update1 Jun 2026, 13:30 BST | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-06aa48 | ||
What is being bought
Care Quality Commission (CQC) requires the provision of a social media CRM tool, delivered through the social media Hootsuite Enterprise Plan, including Hootsuite Advanced Analytics and Talkwalker Core media monitoring, and support services for 20 users.
Actual date signed: 21 April 2026
What changed
From the official release history
- Status changed to complete
1 Jun 2026, 13:30 BST - Official notice release published
1 Jun 2026, 13:30 BST - Buyer information updated
1 Jun 2026, 13:30 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
1 Jun 2026, 13:30 BST - Award active
Not published · Not published - Contract active
Signed 20 Apr 2026, 00:00 BST · £115,000
Commercial outcome and competition
Awards Hootsuite Inc Not published · Not published · active |
Contracts Social Media CRM Tool £115,000 · signed 20 Apr 2026, 00:00 BST · active Contract period: 20 Apr 2026, 00:00 BST — 30 Apr 2029, 23:59 BST |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
Care Quality Commission
Contracting authority GB-PPON-PBJZ-7139-JTHNDocuments (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published