Security Equipment & Systems (Service, Maintenance + Installation/Repairs)

The provision of these services will relate to works carried out in all Orbit residential and communal properties across its property portfolio in the UK geographies of the Midlands, the East and South-East. Orbit Group manages over 46,000 affordable and social rent homes across these areas and support over 100,000 customers in differing stages of life, from those seeking their first home to customers looking for enhanced supported living. Orbit’s aim is to ensure the homes provided and the places created are good quality, affordable and safe. Orbit are also one of the UK’s largest developers of affordable housing, building over 5,300 new homes by 2025. Portfolio: Midlands – 21,694 properties East – 6,864 properties South-East – 17,610 properties Potential contractors who have the capability to provide servicing, maintenance, and installation/repairs to fulfil each of the below key in-scope systems within Orbit’s portfolio, are invited to express their intent: • Door Entry / Access Control Systems • Automated Door-Gate Systems, Barriers, Bollards and Shutters • CCTV Systems • Intruder Alarms • Warden Call Systems Other Requirements: • 24/7/365 Emergency/Reactive Response with attendance within 4 hours • Fully qualified and accredited engineers • First time fix with minimum disruption • Telephone/Technical support Potential contractors who respond to the PIN and complete the attached questionnaire may be invited to an interview to explore the market potential to fulfil these requirements. Inclusion of any potential contractor in any engagement entails no obligation on the part of the Contracting Authority concerning the award or conclusion of any contract. All ‘Expressions of Interest’ must be submitted through the Orbit Pro-Contract ‘Housing Procurement Portal’ (https://www.housingprocurement.com) by fully completing and uploading the document attached to the portal ‘Expression of Interest Response Document - Security Equipment & Systems’ by no later than 17.00 (GMT) on 1st December 2023. Should you experience any technical difficulties in using the Pro-Contract system, please contact the supplier support helpline on 03300 050352.