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Published 30 Sept 2025, 16:53 BST

Official UK procurement notice

Records Management System Gen 2

Official notice

Authority: The Police, Fire and Crime Commissioner for Essex (Police & fire)·Consortium: 7 public authorities

Framework agreement2 lotsServicesCompetitive flexible procedureAbove threshold
Framework ceiling (notional)£450,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 27 Oct 2025
Lots 2see the lot list below
Framework period 10 yrsends 15 Oct 2036 · up to 15 Oct 2041 with extensions · starts 16 Oct 2026

What is being bought2 lots · detail below

Published requirement description

This project will look to procure a replacement Records Management System (RMS), for the following 7 Forces: Bedfordshire, Cambridgeshire, Hertfordshire, Kent, Essex, Norfolk & Suffolk. The current RMS is widely used as a day-to-day business tool covering the functions of Investigation (Crime) Management; Intelligence and Defendant Management (Custody and Case Preparation). This is a critical system for Forces.

  • How the procedure runs: This project will look to procure a replacement Records Management System, for the following 7 Forces: Bedfordshire, Cambridgeshire, Hertfordshire, Kent, Essex, Norfolk and Suffolk. The Authority reserves the right to refine the award criteria in accordance with Section 24 of the Procurement Act 2023.

CPV: Content management software development services · Records management · System, storage and content management software package

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 1 suppliers
Framework period

10 yrs · up to 15 yrs from 16 Oct 2026, This is a contract for a critical RMS, which will require significant years of Testing, Training, Implementation etc.

Supplier levy on call-offs (max %)

An administration charge of 1% per year of the contract value of each call-off contract will be payable by the supplier to the 7F Commercial Services for the costs of administering the framework agreement, for the duration of each call-off contract.

Who may buy through it

UK Police Forces

Published description of the framework

Single Supplier Framework

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1RMS and Associated Services to 7FRenewal 10 yrsPublished value£100,000,000

Records Management Solution (RMS) and Associated Services to the specifically named Authorities:

  • Kent Police
  • Essex Police
  • Norfolk Police
  • Suffolk Police
  • Bedfordshire Police
  • Cambridgeshire Police
  • Hertfordshire Police
Contract period: 16 Oct 2026 – 15 Oct 2036 (10 yrs) · up to 15 Oct 2041 with extensionsValue: £100,000,000 exc. VAT · £120,000,000 inc. VAT
Delivery: UK
Extensions: 1 period of 5 years
Lot #2RMS and Associated Services to all other UK Police ForcesRenewal 10 yrsPublished value£350,000,000

Records Management Solution and Associated Services to all other UK Police Forces

Contract period: 16 Oct 2026 – 15 Oct 2036 (10 yrs) · up to 15 Oct 2041 with extensionsValue: £350,000,000 exc. VAT · £420,000,000 inc. VAT
Delivery: UK
Extensions: 1 period of 5 years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality: Stage 2 Quality Criteria - 90% Stage 3 Quality Criteria - 70% Stage 4 Quality Criteria - 40%
  • Price: Stage 2 Price Criteria - 10% Stage 3 Price Criteria - 30% Stage 4 Price Criteria - 60%
Lot distribution rule: Lot 1 - 7 named Police Forces Lot 2 - all other UK Police Forces
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
  • “Records Management System Gen 2” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
UK Police Forces
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Sept 2025, 16:53 BST
Last source update
30 Sept 2025, 16:53 BST
Award evaluation window
Submission end – 7 Sept 2026
FTS notice number
2025/S 000-061053
Latest notice
Tender notice (UK4)
Classification (CPV)
Content management software development servicesRecords managementSystem, storage and content management software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05a552 Find a Tender
How it runs

This project will look to procure a replacement Records Management System, for the following 7 Forces: Bedfordshire, Cambridgeshire, Hertfordshire, Kent, Essex, Norfolk and Suffolk. The Authority reserves the right to refine the award criteria in accordance with Section 24 of the Procurement Act 2023.

Review and risk notes
Risks
  1. Performance Failure - during implementation and/or the life of the contract. 2. Complex Interoperability with systems & software across the region. 3. Inadequate Security & Cyber security controls. 4. Difficulty with access to legacy data /transition of historical data into the new system. 5. Inability or restrictions with the Integration of the solution with current Force systems.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
27 Oct 2025, 12:00 GMT
Appointment period ends
27 Oct 2025, 12:00 GMT
Clarification deadline
21 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · An administration charge of 1% per year of the contract value of each call-off contract will be payable by the supplier to the 7F Commercial Services for the costs of administering the framework agreement, for the duration of each call-off contract.

Detailed submission instructions & authority contactsFrom official release

Timeline

30 Sept 2025 → 16 Oct 2026 · 5 dates
  1. Tender notice published387 days ago
    30 Sept 2025, 16:53 BST
  2. Clarification questions by366 days ago
    21 Oct 2025, 12:00 BST
  3. Admission / appointment period ends360 days ago · period end, not a bid countdown
    27 Oct 2025, 12:00 GMT
  4. Award decision expected by44 days ago
    7 Sept 2026, 23:59 BST
  5. Contract starts6 days ago
    16 Oct 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    30 Sept 2025, 16:53 BST
    UK4

Contracting authority & participating public bodies

7 public bodies on the notice

The Police, Fire and Crime Commissioner for Essex

Contracting authorityPublic authority - sub-central government GB-PPON: PPBL-4276-QHPM Kelvedon Park, London Road, Rivenhall, Witham, East of England, CM8 3HBContact email

Consortium members and other public bodies

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender