Find a TenderCancelledProcurement termination notice
Published 9 Oct 2025, 14:36 BST

Official UK procurement notice

Provision of Cleaning Services to The University of South Wales Group

Official notice

Authority: University of South Wales (Education)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£23,769,261≈ £4.8m / year · £28,523,113 inc. VAT · 1 value update
Submissions closed 6 Feb 2026
Next notice expected 1 Dec 2025
Contract term 5 yrsends 31 Jul 2031 · up to 31 Jul 2036 with extensions · starts 1 Aug 2026

What is being bought

Published requirement description

The University of South Wales Group is seeking to appoint a single contractor to manage its provision of Cleaning Services across the group. The Group includes:

The University of South Wales

USW Student Union

Royal Welsh College of Music & Drama

The College Merthyr Tydfil

The successful contractor will deliver comprehensive daily cleaning, deep cleans and accommodation cleaning across the University of South Wales Group. The start date for this service will be 1st August 2026.USW operates different cleaning specifications for different areas of its campuses. Areas which are student facing i.e. entrances, washrooms and classrooms fall under an output specification whereby a set standard is to be maintained. Areas which are not student facing i.e. staff offices, fall under an input cleaning specification whereby cleaning will be completed to the required standard once every two weeks.

The scope of services includes, but is not limited to, the following:

General Cleaning Duties

Washroom Cleaning

High-Touch Surface Sanitisation

Entrance and Reception Areas

Waste Management

Periodic and Reactive Cleaning

Quality Assurance and Reporting

Staffing and Supervision

Environmental and Health & Safety Compliance

Innovation

Vehicles

Pest Control

Window Cleaning

Washroom Services .

  • How the procedure runs: Stage 1: Invitation to Participate The Contracting Authority invites all suppliers to participate in the Procurement Process by issuing the Tender Notice and this Invitation to Participate. Interested suppliers who wish to participate in this Procurement Process shall complete and submit a WPSQ Response by the WPSQ Return Date set out in the Procurement Timetable set out in section B3. The Contracting Authority will assess all WPSQ Responses submitted in accordance with the terms of the IPD. In this first stage, an overall minimum quality threshold will be set at 60%. Submissions scoring 59% or less will be dismissed. All suppliers who score 60% or more and pass the WSPQ will be invited to Stage 2 (the “Shortlisted Suppliers”) Stage 2: Tender stage Following Stage 1, the Contracting Authority shall provide the ITT to the Shortlisted Suppliers and shall invite the Shortlisted Suppliers to submit a Tender in accordance with the ITT and such Tenders shall be evaluated in accordance with the terms of the ITT. Following the submission of tenders, University of South Wales may, at its discretion, conduct clarification and / or negotiation with suppliers. Should this take place suppliers will be invited to submit best and final offers.

CPV: Cleaning and polishing products · Sewage, refuse, cleaning and environmental services

The lotProcurement structure

single lot · value published
Lot #1CancelledRenewal 5 yrsSMEVCSEPublished value£23,769,261
Contract period: 1 Aug 2026 – 31 Jul 2031 (5 yrs) · up to 31 Jul 2036 with extensionsValue: £23,769,261 exc. VAT · £28,523,113 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: five year original term with optional annual extension up to a ten year term.
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    As part of the tender evaluation process, suppliers will be subject to a financial credit check using Creditsafe. Where a supplier’s Creditsafe risk score is below 50, USW may undertake a further review of the supplier’s accounts. Should this assessment identify any financial red flags, the supplier may be required to provide satisfactory evidence of financial support, such as a parent company guarantee or a bank guarantee, or evidence of how they will mitigate the risk of their financial standing.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (1)
  • Capacity & Capability: 100%
Published award criteria (1)
  • Capacity & Capability
Conditions of participation1
  • Economic & financial standing

    As part of the tender evaluation process, suppliers will be subject to a financial credit check using Creditsafe. Where a supplier’s Creditsafe risk score is below 50, USW may undertake a further review of the supplier’s accounts. Should this assessment identify any financial red flags, the supplier may be required to provide satisfactory evidence of financial support, such as a parent company guarantee or a bank guarantee, or evidence of how they will mitigate the risk of their financial standing.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Oct 2025, 14:36 BST
Last source update
24 Jul 2026, 10:21 BST
Award evaluation window
Submission end – 30 May 2026
Authority reference
2045
FTS notice number
2026/S 000-002144
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Cleaning and polishing productsSewage, refuse, cleaning and environmental services
Delivery area
Wales (UKL1)
Official registry OCID
ocds-h6vhtk-05abb9 Find a Tender
How it runs

Stage 1: Invitation to Participate

The Contracting Authority invites all suppliers to participate in the Procurement Process by issuing the Tender Notice and this Invitation to Participate. Interested suppliers who wish to participate in this Procurement Process shall complete and submit a WPSQ Response by the WPSQ Return Date set out in the Procurement Timetable set out in section B3. The Contracting Authority will assess all WPSQ Responses submitted in accordance with the terms of the IPD. In this first stage, an overall minimum quality threshold will be set at 60%. Submissions scoring 59% or less will be dismissed. All suppliers who score 60% or more and pass the WSPQ will be invited to Stage 2 (the “Shortlisted Suppliers”)

Stage 2: Tender stage

Following Stage 1, the Contracting Authority shall provide the ITT to the Shortlisted Suppliers and shall invite the Shortlisted Suppliers to submit a Tender in accordance with the ITT and such Tenders shall be evaluated in accordance with the terms of the ITT.

Following the submission of tenders, University of South Wales may, at its discretion, conduct clarification and / or negotiation with suppliers. Should this take place suppliers will be invited to submit best and final offers.

Review and risk notes
Risks

USW has identified a range of known knowns, known unknowns, and unknown knowns associated with a long-term cleaning services contract. While the current estate and service requirements are clearly defined, foreseeable changes such as estate expansion, decommissioning of buildings, mergers, and regulatory change may necessitate contract modification over the 10-year term.

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Requests to participate (first stage)
6 Feb 2026, 12:00 GMT
Submission deadline
6 Feb 2026, 12:00 GMT
Clarification deadline
23 Jan 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

Timeline

9 Oct 2025 → 1 Aug 2026 · 9 dates
  1. Planning notice published378 days ago
    9 Oct 2025, 14:36 BST
  2. Market engagement343 days ago
    13 Nov 2025, 23:59 GMT

    Purpose

    USW is seeking supplier engagement to stimulate interest in this opportunity.

    USW will present this opportunity to attendees and welcome feedback in relation to the services being tendered.

    Supplier Input

    Suppliers are encouraged to provide feedback any considerations that USW should consider including in this tender such as but not limited to:

    • Innovative cleaning technologies
    • Cost saving initiatives
    • Environmental and Social Value considerations

    Suppliers will be able to provide feedback in person on the day or via the portal up until 12pm on the 20th November 2025.

  3. Next notice expected325 days ago
    1 Dec 2025, 23:59 GMT
  4. Tender notice published283 days ago
    12 Jan 2026, 10:20 GMT
  5. Clarification questions by272 days ago
    23 Jan 2026, 12:00 GMT
  6. Submission deadline258 days ago
    6 Feb 2026, 12:00 GMT
  7. Award decision expected by145 days ago
    30 May 2026, 23:59 BST
  8. Latest notice published90 days ago
    24 Jul 2026, 10:21 BST
  9. Contract starts83 days ago
    1 Aug 2026, 00:00 BST

Notice history

8 events · 4 releases on Find a Tender · since 9 Oct 2025
  1. Preliminary market engagement notice published
    9 Oct 2025, 14:36 BST
    UK2
  2. Preliminary market engagement notice published
    14 Oct 2025, 13:43 BST
    UK2
  3. Tender notice published
    12 Jan 2026, 10:20 GMT
    UK4
  4. Published value updated to £23,769,261
    12 Jan 2026, 10:20 GMT
    was £19,000,000
  5. Status changed to active
    12 Jan 2026, 10:20 GMT
  6. Procurement method changed
    12 Jan 2026, 10:20 GMT
  7. Procurement termination notice published
    24 Jul 2026, 10:21 BST
    UK12
  8. Status changed to cancelled
    24 Jul 2026, 10:21 BST
Published amendments (1)

Additional locations added

Routine re-releases (4)
  • 2025-10: 1 release · 9 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—23 Jul 2026CancelledFollowing a review of its operational and financial requirements, USW has decided to terminate the current procurement for Cleaning Services and will not proceed to contract award. Since commencement of the procurement, a number of significant changes have occurred, including further cost saving requirements, organisational changes and a review of future cleaning service requirements. As part of that review, USW is considering changes to service scope, service frequencies and associated operational requirements. USW’s future requirements are now materially different from those which formed the basis of the current procurement. In order to ensure fairness, transparency and equal treatment of suppliers, USW has concluded that the current procurement should be terminated and that any future requirement should be competed on the basis of a revised specification reflecting those confirmed requirements.

Contracting authority & participating public bodies

University of South Wales

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-CHC: 1140312 University of South Wales,, Pontypridd, Wales, CF37 1DLContact name, email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure