Official UK procurement notice
Provision of a Cleaning Service at Fort Nelson
Authority: Royal Armouries Museum (Central government)
What is being bought
Published requirement descriptionRoyal Armouries is undertaking this procurement to appoint a suitably qualified, experienced and competent supplier to provide a comprehensive cleaning service at Fort Nelson.
The requirement includes the delivery of daily cleaning across visitor, staff, operational and venue hire areas, together with scheduled periodic cleaning tasks, including deep cleaning, window cleaning, high-level cleaning, the supply and management of washroom consumables, and associated equipment, materials and service management arrangements.
The appointed supplier will be required to deliver a reliable, safe, compliant and consistently high-quality service which supports the operation of Fort Nelson as a national museum, public visitor attraction and events venue throughout the contract term.
The expected commencement date of the contract is 25 November 2026; however, the operational start date for service delivery will be 01 February 2027, allowing an appropriate mobilisation period for the appointed supplier.
CPV: Automatic soap dispensers · Cleaning services · Hand sanitizer · Paper hand towels · Polythene waste and refuse sacks and bags · Soap · Toilet paper · Toilet-roll dispenser system · Window-cleaning services
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Contract management – Quality Assurance and Communication: 20%
- Contract delivery – Mobilisation and Workforce Management: 15%
- Pricing Schedule: 30%
- Social Value – Fair work: 10%
- Contract delivery – Health & Safety and Sustainability: 25%
Published award criteria (5)
- Pricing Schedule: Appendix B
- Contract delivery – Health & Safety and Sustainability: Q1
- Contract management – Quality Assurance and Communication: Q2
- Contract delivery – Mobilisation and Workforce Management: Q3
- Social Value – Fair work: Q4
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA, CPTPP)
- Recurring procurement
- Unspecified in notice
- First published
- 14 May 2026, 10:21 BST
- Last source update
- 5 Aug 2026, 17:26 BST
- Award evaluation window
- Submission end – 10 Nov 2026
- Authority reference
RA-0216- FTS notice number
2026/S 000-070021- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-069876Find a Tender
How it was run
Official notice- Submission deadline
- 28 Aug 2026, 17:00 BST
- Clarification deadline
- 13 Aug 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
14 May 2026 → 25 Nov 2026 · 9 dates- Planning notice published166 days ago14 May 2026, 10:21 BST
- Market engagement152 days ago28 May 2026, 23:59 BST
Royal Armouries are looking to explore the market options for a single provider to provide cleaning services in the museum and offices at Fort Nelson in Hampshire. The proposed contract is to include a daily cleaning provision, scheduled window cleaning, area deep cleans, carpet cleaning and the provision of all required equipment and washroom consumables.
The Preliminary Market Engagement (PME) event will consist of two scheduled open days on site.
Option 1 - Monday 1st June 2026 1.00pm – 4.30pm.
Option 2 - Tuesday 2nd June 2026 - 10.00am – 1.30pm.
The day will consist of an overview of the Royal Armouries, a full site walk round reviewing the areas within the specification, followed by a general discussion regarding the proposed specification and the issue of an individual questionnaire which is to be completed by each supplier and returned on the day.
We can accommodate 8 suppliers with a maximum of 2 people per company attending for each event. A place must be booked in advance of the day by emailing Lindsay Shepherd email address - [email protected] stating which date you would like to attend and the names of the company and attendees. A confirmation email will be sent by return to acknowledge your place at the event. Places will be allocated on a first come first served basis. If we are unable to accommodate you at your chosen event an email response will be sent to advise this. Bookings for the event will close on Thursday 28th May 2026 at hrs. 17:00.
Following the PME event the project team will review and discuss all feedback received from both the onsite discussion and completed questionnaires. The feedback will be collated to identify responses to the questions asked and the feasibility for delivery of the specification proposed. Majority responses will then be used to finalise the tender specification document.
A summary report of the collated feedback will be emailed to all suppliers who attended and participated in the PME event week commencing 15th June 2026.
The PME is non-binding and participation in the event will not advantage suppliers in the formal tender process.
- Next notice expected112 days ago7 Jul 2026, 23:59 BST
- Tender notice published95 days ago24 Jul 2026, 09:20 BST
- Latest notice published83 days ago5 Aug 2026, 17:26 BST
- Clarification questions by75 days ago13 Aug 2026, 17:00 BST
- Submission deadline60 days ago28 Aug 2026, 17:00 BST
- Today28 Oct 2026
- Award decision expected byin 13 days10 Nov 2026, 23:59 GMT
- Contract startsin 27 days25 Nov 2026
Notice history
7 events · 3 releases on Find a Tender · since 14 May 2026- Preliminary market engagement notice published14 May 2026, 10:21 BSTUK2
- Tender notice published24 Jul 2026, 09:20 BSTUK4
- Published value updated to £450,00024 Jul 2026, 09:20 BSTwas £375,000
- Status changed to active24 Jul 2026, 09:20 BST
- Procurement method changed24 Jul 2026, 09:20 BST
- Deadline published: 28 Aug 2026, 17:00 BST24 Jul 2026, 09:20 BST
- Tender notice published5 Aug 2026, 17:26 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender