Official UK procurement notice
Pre Front Door Integrated Urgent Care Services
Authority: NHS Coventry and Warwickshire Integrated Care Board (Central government)
What is being bought3 lots · detail below
Published requirement descriptionNHS Coventry and Warwickshire Integrated Care Board (CW ICB) are seeking expressions of interest from suitably qualified and experienced providers for the provision of a comprehensive Pre-Front Door Integrated Urgent Care (IUC) model across Coventry and Warwickshire.<br/><br/>This model requires a single, accountable Lead Provider in each of the two geographical areas: <br/>Coventry (Lot 1) and <br/>Warwickshire (Lot 2)<br/><br/>The appointed Lead Providers will be responsible for the end-to-end design, mobilisation, delivery, clinical governance and continuous improvement of a whole-system urgent care pathway spanning NHS 111 interfaces, GP out of hours, UTC/MIU, ambulance conveyance alternatives, Emergency Department front-door streaming, same-day emergency care, diagnostics, community response and neighbourhood urgent care pathways.<br/><br/>The ICB is not seeking a provider of isolated urgent care components. It is seeking an organisation with the scale, capability, and system leadership to deliver an integrated Lead Provider model. Providers must therefore bring together all interdependent services, healthcare professionals and current Providers, including urgent primary care, community response, and mental health crisis interfaces, into a coherent, accountable and high-performing model.<br/><br/>Contract Length is expected to be 5 years, commencing 1st September 2027 with the Commissioner having the option to extend the Contract for up to a further 5 years.<br/><br/>Further details are provided in VI.3
- Recurrence: Up to 12 months prior to contract expiry
CPV: Health services
Lots and requirements (3)Procurement structure
3 lots · 2 with a published value (£203,957,880 together)Lot #1***THIS NOTICE IS FOR A MARKET ENGAGEMENT EVENT ONLY***PlannedLot estimate not published
***THIS NOTICE IS FOR A MARKET ENGAGEMENT EVENT ONLY***<br/><br/>NHS Arden and Greater East Midlands CSU on behalf of NHS Coventry and Warwickshire Integrated Care Board (CW ICB) is seeking expressions of interest from suitably experienced and qualified Providers to attend a market engagement event for the provision of a Pre Front Door Integrated Urgent Care Service.<br/><br/>The contract length is expected to be 5 years with the option to extend up to a further 5 years.<br/><br/>The objective of this engagement is to help the commissioner finalise the procurement strategy, service model and financial model. <br/><br/>The Commissioner intends to hold an in person market engagement event on Wednesday 23rd June 2026 at 13:00-15:00, at the following venue:<br/>Shire Hall<br/>Market Place<br/>Warwick<br/>CV34 4RL<br/>Please note there is a limit of no more than 6 attendees per organisation.<br/><br/>On entering the building, please speak to Reception staff for directions to Old Shire Hall meeting room.<br/><br/>There are several car parks across Warwick within walking distance of Shire Hall that are available to use. Please note this is as of October 2025 and prices are subject to change.<br/><br/>West Rock Car Park – up to 10 hours £8<br/>St Nicholas Car Park – up to 10 hours £8<br/>Castle Lane Car Park – up to 10 hours £8<br/>Hampton Road Car Park – up to 24 hours £2<br/>Bread and Meat Close Car Park – maximum 4 hours £4<br/>New Street Car Park – maximum 4 hours £5.20 <br/><br/>Further details can be found HERE (www.warwickdc.gov.uk/directory/27/car_par… ↗) if required on the WCC car parks listed above.<br/><br/>A market engagement pack including the draft service specification has been made available for your review prior to attending this event. Please ensure you read and review the information and bring any associated questions or queries with you for discussion. The market engagement pack is available to download from within the documents area of the Atamis project.<br/><br/>30-minute 1:1 sessions for prospective Providers will also be available via MS Teams on the afternoons of 24th June 2026 and 25th June 2026. These sessions are to provide you with an opportunity to ask further questions to the ICB team in relation to the service specification and/or procurement process. Sessions will be scheduled on a first come first served basis. Please request a session when registering for the engagement event.<br/><br/>Interested parties must express an interest in attending the event and to book a 1:1 session by completing a short questionnaire which can be found on the Atamis Health Family portal (atamis-1928.my.site.com/s/Welcome ↗) and search for project C452018<br/><br/>Please ensure you have registered your interest in attending the market engagement event by 17:00 Friday 19th June 2026.<br/><br/>Please note, this Prior Information Notice relates to a service within the scope of The Health Care Services (Provider Selection Regime) Regulations 2023, and the Competitive Process is intended to be followed.<br/><br/>Any and all information/documents that are made available to the market as part of this engagement exercise is draft and subject to change. All timeframes are indicative and also subject to change. Additional information: Please refer to section II.2.4.1 for details.<br/><br/>Any award of contract for this requirement is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply. In addition, neither the placement of this notice nor any subsequent notice shall bind the Commissioner to award of any contract.
Lot #2Integrated Urgent Care: CoventryRenewalPublished value£87,620,700
Award criteria for Lot 1 - Coventry (Scored):<br/>Quality and Innovation – 20%<br/>Value – 10%<br/>Integration, Collaboration and Service Sustainability – 40%<br/>Improving Access, Reducing Health Inequalities and Facilitating Choice – 10%<br/>Presentations – 10%<br/>Social Value – 10%<br/><br/>Further details are provided in VI.3. Additional information: Further details are provided in VI.3
Lot #3Integrated Urgent Care: WarwickshireRenewalPublished value£116,337,180
Award criteria for Lot 2 - Warwickshire (Scored):<br/>Quality and Innovation – 20%<br/>Value – 10%<br/>Integration, Collaboration and Service Sustainability – 40%<br/>Improving Access, Reducing Health Inequalities and Facilitating Choice – 10%<br/>Presentations – 10%<br/>Social Value – 10%<br/><br/>Further details are provided in VI.3
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
Please refer to the procurement documentation
- Economic & financial standing
Please refer to the procurement documentation
- Technical & professional ability
Please refer to the procurement documentation
- Turnover usually expected: about £35,009,913 – ~£46,483,931 per lot (twice each lot's annual value).
Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How NHS Coventry and Warwickshire Integrated Care Board buys Health services (CPV 8510), and who usually turns up
NHS Coventry and Warwickshire Integrated Care Board’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health services (CPV 8510) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in West Midlands.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in West Midlands.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 69 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid0% / 23%
2–314% / 31%
4–614% / 23%
7+71% / 23%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate0% / 51%
Within ±2%100% / 44%
Above estimate0% / 5%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1***THIS NOTICE IS FOR A MARKET ENGAGEMENT EVENT ONLY***CPV 85100000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid12%
2–318%
4–69%
7+61%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Tanworth-in-Arden Medical CentreWorked for this buyer | Primary Care Enhanced Services - Tanworth-in-Arden Medical Centrenotice published Jul 2025 | — | — | Similar wording and category |
| Market Quarter Medical PracticeWorked for this buyer | Primary Care Enhanced Services - Market Quarter Medical Practicenotice published Jul 2025 | — | — | Similar wording and category |
| Rugby Road SurgeryWorked for this buyer | Primary Care Enhanced Services - Rugby Road Surgerynotice published Jul 2025 | — | — | Similar wording and category |
| Clay Lane Medical PracticeWorked for this buyer | Primary Care Enhanced Services - Clay Lane Medical Practicenotice published Jul 2025 | — | — | Similar wording and category |
| Stockingford Medical CentreWorked for this buyer | Primary Care Enhanced Services - Stockingford Medical Centrenotice published Jul 2025 | — | — | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £406k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £196k2 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £180k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £159k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £127k3 awards in 36m · last 7 months ago | None on file | no comparable pairs |
Lot #2Integrated Urgent Care: CoventryCPV 85100000Published estimate£88m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid8%
2–317%
4–69%
7+67%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 35 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£87m–£88m
Estimate£88m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Yorkshire IMOS LtdWorked for this buyer | Provision of Intermediate Minor Oral Surgery Dental Services in Coventry and Warwickshirenotice published Dec 2025 | Lot 1 - Coventry | — | Similar wording and category |
| Primary Care Partners LimitedWorked for this buyer | APMS Contract for the Provision of Primary Medical Services at the Anchor Centre and Meridian Practice (Direct Award Process C)notice published Jun 2026 | — | — | Similar wording and category |
| Queens Road SurgeryWorked for this buyer | Primary Care Enhanced Services - Queens Road Surgerynotice published May 2026 | — | — | Similar wording and category |
| Whitnash Medical CentreWorked for this buyer | Primary Care Enhanced Services - Whitnash Medical Centrenotice published May 2026 | — | — | Similar wording and category |
| Chase Meadow Health CentreWorked for this buyer | Primary Care Enhanced Services - Chase Meadow Health Centrenotice published May 2026 | — | — | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £8.5m3 awards in 36m · last 6 months ago | None on file | no comparable pairs | |
| £652k4 awards in 36m · last 6 months ago | None on file | no comparable pairs | |
| £219k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £182k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £134k3 awards in 36m · last 7 months ago | None on file | no comparable pairs |
Lot #3Integrated Urgent Care: WarwickshireCPV 85100000Published estimate£116m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid4%
2–314%
4–68%
7+73%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 35 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£116m–£116m
Estimate£116m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Yorkshire IMOS LtdWorked for this buyer | Provision of Intermediate Minor Oral Surgery Dental Services in Coventry and Warwickshirenotice published Dec 2025 | Lot 1 - Coventry | — | Similar wording and category |
| Whitnash Medical CentreWorked for this buyer | Primary Care Enhanced Services - Whitnash Medical Centrenotice published May 2026 | — | — | Similar wording and category |
| Rugby Road SurgeryWorked for this buyer | Primary Care Enhanced Services - Rugby Road Surgerynotice published May 2026 | — | — | Similar wording and category |
| Chase Meadow Health CentreWorked for this buyer | Primary Care Enhanced Services - Chase Meadow Health Centrenotice published May 2026 | — | — | Similar wording and category |
| Queens Road SurgeryWorked for this buyer | Primary Care Enhanced Services - Queens Road Surgerynotice published May 2026 | — | — | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £399k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £333k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £219k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £182k3 awards in 36m · last 7 months ago | None on file | no comparable pairs | |
| £176k3 awards in 36m · last 7 months ago | None on file | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · Up to 12 months prior to contract expiry
- First published
- 10 Jun 2026, 17:04 BST
- Last source update
- 14 Oct 2026, 10:05 BST
- Award evaluation window
- 15 Dec 2026 – …
- Authority reference
C477447- FTS notice number
2026/S 000-096823- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06b247Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
Please refer to the procurement documentation
Publisher note: The vision of the service is to deliver a fully integrated, neighbourhood-based urgent care model that enables our population to access urgent clinical support 24 hours a day through a coordinated and digitally enabled system, that prioritises community-based care over hospital attendance wherever clinically appropriate.<br/><br/>The service will:<br/>➢ Shift appropriate urgent care demand away from hospital front doors into neighbourhood and community settings.<br/>➢ Provide a simple and consistent route into urgent care services.<br/>➢ Improve timely access to urgent assessment, advice and treatment.<br/>➢ Reduce avoidable Emergency Department attendances and non-elective admissions.<br/>➢ Improve integration across primary, community, mental health, social care and acute services.<br/>➢ Support same-day access and rapid clinical decision making.<br/>➢ Enable proactive management of frailty, long-term conditions and complex patients.<br/>➢ Reduce the amount of touch points in a patient’s journey, ensuring they are directed to their appropriate treatment option as early as possible<br/>➢ Reduce unnecessary duplication in the patient journey, ensuring patients do not need to repeat their story multiple times.<br/>➢ Improve patient outcomes, experience and continuity of care.<br/>➢ Reduce unwarranted variation in access and service delivery.<br/>➢ Support health inequalities reduction through localised and accessible care <br/><br/>The award criteria is as follows:<br/>Basic Selection Criteria – Pass/Fail or For Information only<br/>Key Criteria, for each Lot - Scored<br/>Key Criteria: Value (FMT), for each Lot – Pass/Fail<br/>Please refer to II.2.4 for specific Lot award details<br/><br/>The evaluation process covers a number of discrete stages which are outlined in Document 1. Evaluators will score answers for each Scored question using a scale of 0-5 (where 0 is unacceptable and 5 is excellent). Evaluations will be carried out by a panel made up of representatives (“evaluators”) from Commissioners and their advisors. <br/><br/>This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. In addition, neither the placement of this notice nor any subsequent notice shall bind the Commissioner to the award of any contract.<br/><br/>Providers wishing to bid for this opportunity should access the e-tendering portal, as detailed below, where they can find submission requirements and relevant information of the services. Providers should read the instructions carefully before compiling their submission. Providers must submit their bid via the e-tendering portal only.<br/><br/>To access the relevant documentation relating to this opportunity, please follow the instructions below on how to access the eTendering portal:<br/>1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)<br/>2) Once registered, login to the system and look for Quote/tender "C477447 - Pre Front Door Integrated Urgent Care Services - Coventry and Warwickshire"
How to participate & submission route
Official notice Submit via Atamis (Health Family)Tender documents are also served through a separate tool: https://atamis-1928.my.site.com/s/Welcome ↗
- Requests to participate (first stage)
- —
- Tender submission deadline
- 14 Dec 2026, 17:00 GMT
- Clarification deadline
- —
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 15 Dec 2026, 09:00 GMT
Timeline
10 Aug 2026 → 1 Sept 2027 · 5 dates- Next notice expected73 days ago10 Aug 2026, 00:00 BST
- Notice published8 days ago14 Oct 2026, 10:05 BST
- Today22 Oct 2026
- Submission deadlinein 53 days14 Dec 2026, 17:00 GMT
- Bids openedin 54 days15 Dec 2026, 09:00 GMT
- Contract startsin 314 days1 Sept 2027, 00:00 BST
Notice history
4 events · 3 releases on Find a Tender · since 14 Oct 2026- Published value updated to £203,957,88014 Oct 2026, 10:05 BSTwas £273,090,000
- Status changed to active14 Oct 2026, 10:05 BST
- Procurement method changed14 Oct 2026, 10:05 BST
- Deadline published: 14 Dec 2026, 17:00 GMT14 Oct 2026, 10:05 BST
Published amendments (1)
There was an error with the noted day of the in person market engagement event, this has been updated from Wednesday 23rd June 2026 to Tuesday 23rd June 2026
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High CourtReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice; the tender pack is on the portal.