Official UK procurement notice
Payment Collection Services · UK public procurement notice
Authority: Trent and Dove Housing (Public body)
What is being bought
Published requirement descriptionTrent & Dove Housing is seeking to procure a suitably experienced and appropriately accredited provider to deliver Payment and Collection Services across its customer base. The service will enable customers to make payments through a range of accessible and secure channels, including PayPoint, Post Office, online payments, telephone/IVR, text payments and Direct Debit facilities.
The appointed supplier will be responsible for the provision and management of payment platforms, processing and reconciliation of transactions, secure transfer of customer payments, integration with the Contracting Authority’s financial and housing management systems, and the provision of reporting and performance information to support effective contract management.
CPV: Collection agency services · Financial consultancy, financial transaction processing and clearing-house services · Financial transaction processing and clearing-house services · Transaction-processing software package
The lotProcurement structure
single lot · no lot value publishedLot #1PlannedRenewal
Pipeline intelligence · planning stage: how this market runs before the tender is published
How Trent and Dove Housing buys Financial consultancy, financial transaction processing and clearing-house services (CPV 6617), and who usually turns up
Trent and Dove Housing’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Financial consultancy, financial transaction processing and clearing-house services (CPV 6617) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered outside the delivery region.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 108 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The buyer’s share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid29%
2–371%
4–60%
7+0%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 6617Published estimate£480k
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 30 past lots.
A forecast, not a list of bidders.
1 bid13%
2–367%
4–617%
7+3%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 1 Jun 2026, 17:13 BST
- Last source update
- 1 Jun 2026, 17:13 BST
- Authority reference
ID714- FTS notice number
2026/S 000-051598- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06aaccFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
1 Jun 2026 → 1 Jul 2027 · 4 dates- Planning notice published143 days ago1 Jun 2026, 17:13 BST
- Market engagement117 days ago26 Jun 2026, 23:59 BST
Trent & Dove Housing intends to undertake Preliminary Market Engagement to inform the development of the final procurement strategy, specification, pricing structure, service requirements and contract documentation for Payment and Collection Services.
This exercise aims to understand market capacity, delivery challenges, and innovative approaches to ensure that the future procurement reflects best practice, promotes competition, and delivers high-quality compliance outcomes for Trent & Dove residents and customers.
Any subsequent procurement will be conducted in accordance with the PA2023 legislation and the Trent & Dove Housing’s procurement procedures.
Interested suppliers are invited to participate in this Pre-Market Engagement (PME) exercise by reviewing and completing the payment collection services PME Questionnaire.
Suppliers who wish to participate in this Preliminary Market Engagement are invited to follow the steps below:
- Visit the GBS Procure website - www.gbsprocure.com ↗
- Navigate to the Pre-Market Engagement section. www.gbsprocure.com/premarket-engagement ↗
- Locate the PME Questionnaire page by clicking on the Trent & Dove Housing Logo.
- Click on the associated document to download the Pre Market Engagement Questionnaire for ID714 - Payment Collection Services.
Complete the form in full.
Return the completed form via email to: [email protected] clearly marked “PME Response: ID714 - Payment Collection Services [Supplier name]”.
All responses must be submitted by close of business (5pm) on 26/06/2026.
Please note: Late submissions may not be considered.
All information gathered will be used solely to inform the future procurement approach, specification, and performance measures.
Participation in this PME is for market research purposes only and does not constitute a formal tender or pre-qualification process. Trent & Dove Housing may use the feedback received to refine its requirements, evaluation approach, and performance expectations.
Suppliers who engage in this PME will not be advantaged or disadvantaged in any subsequent tender process.
- Tender notice expected9 days ago12 Oct 2026, 23:59 BST
- Today22 Oct 2026
- Contract startsin 252 days1 Jul 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published1 Jun 2026, 17:13 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender