Find a TenderAwarded
Published 8 Dec 2023, 10:48 GMT

Official UK procurement notice

National Specialist Security Services

Official notice

Authority: National Highways Limited (Central government)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£20,000,000exc. VAT
Submissions closed 29 Oct 2024awarded 18 Jun 2025
Awarded to Triton Risk Management Limited

What is being bought

Published requirement description

National Highways invites tenders for a National Specialist Security Services contract, to provide safe and effective management of protest and trespass incidents that affect the operation and improvement of the Strategic Road Network.

CPV: Investigation and security services · Public security, law and order services · Security services

The lotProcurement structure

single lot · value published
Lot #1The procurement is for a contract to provide the services described in the procurement…AwardedPublished value£20,000,000

The procurement is for a contract to provide the services described in the procurement documentation under an amended NEC4 Term Service Short Contract for a period of 5 years, up to a maximum value of 20 000 000 GBP.

The service requirements include (but are not limited to) the following:

  • Response to incidents at short notice.
  • Provision of relevant updates during incidents.
  • Provision of support to the emergency services when requested during an incident.
  • Process serving of court papers and any other legal documents to intended recipient(s).
  • Provision of support and feedback during lessons learnt sessions to aid continuous improvement.
  • Provision of support and evidence as required, post-incident.

The Contractor must be knowledgeable, experienced and professional in the removal of unauthorised people from affected National Highways land and premises whilst adhering to Health, Safety & Wellbeing standards.

Any other body leading, delivering, managing, improving and/or maintaining any trunk road will be able to place a task order under the contract.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price
Conditions of participation1
  • Suitability

    Some roles require specific qualifications and professional memberships to be held, please refer to the tender documents for full details

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
8 Dec 2023, 10:48 GMT
Last source update
9 Jul 2025, 12:25 BST
Award evaluation window
29 Oct 2024 – …
FTS notice number
2025/S 000-038558
Classification (CPV)
Investigation and security servicesPublic security, law and order servicesSecurity services
Delivery area
UKNorth East (UKC)North West (UKD)East Midlands (UKF)West Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-0422ab Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

National Highways will incorporate a minimum 10 day standstill period at the point information on award of the contract is communicated to tenderers. Appeals should be lodged in accordance with the Public Contracts Regulations 2015 (SI 2006 No 5) as amended.

Publisher note: Any other body leading, delivering, managing, improving and/or maintaining any trunk road will be able to place a task order under the contract. The Contracting Authority will use an E-Sourcing Portal in this procurement exercise. Information on how to take part in this Tender is detailed below: 1. Register your company on the E-Sourcing Portal (this is only required once) Visit - https://nationalhighways.ukp.app.jaggaer.com/ and click the link to register Accept the terms and conditions and click 'continue' - Enter your business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password. 2. Express an Interest in the tender - Login to the portal - Click the 'PQQ/ITTs Open to All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). Click on the relevant PQQ/ITT to access the content (ITT_818 - National Specialist Security Services). Click the 'Express Interest' button at the top of this page. This will move the PQQ/ITT into your 'My PQQs/ My ITT's page. (This is a secure area reserved for your projects only). You can access any attachments by clicking the 'Buyer Attachments' in the 'PQQ/ITT Details box. 3. Responding to the tender - Click 'My Response' under 'PQQ/ITT Details', you can 'Create Response' or 'Decline to Respond' (please give a reason if declining). You can use the 'Messages' function to communicate with the buyer and seek any clarification. Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). Submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult online help or contact the E-Sourcing Portal help desk. Tender documentation for contracts over 10,000 GBP will be published and made available to the public. You should also be aware that if your bid is successful the resulting contract will be published. In some circumstances, limited redactions will be made to tender documentation and/or contracts before they are published in order to comply with existing law, to protect commercial interests and for the protection of national security. Further information will be set out in the Tender Documents. Contract dates stated are indicative and may be subject to change.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://nationalhighways.ukp.app.jaggaer.com/ ↗

Submission deadline
29 Oct 2024, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
29 Oct 2024, 17:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Aug 2024 → 28 Oct 2025 · 5 dates
  1. Next notice expected
    12 Aug 2024, 00:00 BST
  2. Submission deadline
    29 Oct 2024, 17:00 GMT
  3. Bids opened
    29 Oct 2024, 17:00 GMT
  4. Notice published
    9 Jul 2025, 12:25 BST
  5. Bids must remain valid until363 days ago
    28 Oct 2025, 23:59 GMT

Notice history

5 events · 3 releases on Find a Tender · since 17 Sept 2024
  1. Status changed to active
    17 Sept 2024, 11:34 BST
  2. Procurement method changed
    17 Sept 2024, 11:34 BST
  3. Deadline published: 29 Oct 2024, 17:00 GMT
    17 Sept 2024, 11:34 BST
  4. Buyer details updated
    17 Sept 2024, 11:34 BST
  5. Status changed to complete
    9 Jul 2025, 12:25 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £20,000,0001 contract exc. VAT
Bids received 5
Contracts signed 1latest 18 Jun 2025
Awarded toValueDateStatus
Triton Risk Management Limited£20,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

2 public bodies on the notice

National Highways

Contracting authorityCentral GovernmentNational or federal agency/officeGeneral public services Bridge House, 1 Walnut Tree Close, Guildford, South East, GU1 4LZContact email

Consortium members and other public bodies

Dispute resolution & review bodies

  • See details at VI.4.3Mediation body See details at VI.4.3

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria