Official UK procurement notice
Mobile Hardware Device Refresh and provision of related Services.
Authority: XC TRAINS LIMITED
What is being bought
Published requirement descriptionThe requirement is for the procurement of replacement mobile phone handsets, tablets and accessories together with the roll out service associated with the device refresh. XC will also require an ongoing service that will consist of staging devices and the management of repair, replacements and beyond repair services.
CPV: Mobile telephones · Tablet computer
The lotProcurement structure
single lot · value publishedLot #1XC Trains Limited (XC) conducted a competitive tender under the Utilities Contracts…AwardedPublished value£25,000,000
XC Trains Limited (XC) conducted a competitive tender under the Utilities Contracts Regulations 2016 for the purchase of mobile telephones and portable computer tablets together with associated accessories as a refresh/upgrade project for all devices currently used at XC Trains Limited.
The tender included the requirement for the Supplier to develop and test XC Trains Limited device "Gold" build, the staging of the devices and the implementation and roll out services for the purchased hardware.
Ongoing, the successful Supplier will be required to manage and maintain the devices and will be responsible for continued staging services and repair, replacement and beyond repair services.
Approximate numbers of devices:
- 1500 Android mobile telephones with 6.8 inch display
- 800 computer tablets with 8 inch display
- 150 computer tablets with 10 inch display
- 20 iOS mobile telephones 6.3 inch display.
Where an operating system has been specified this is a requirement due to interoperability with XC Trains Limited's applications that are to run on those devices and no alternative operating system can be accepted i.e. where Android is stated only devices with an Android operating system will be accepted.
Note this tender is NOT for Mobile Voice and Data Services.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Managed Service Requirements: 25%
- Roll-Out: 20%
- Support and SLAs: 5%
- Device Requirements: 30%
- Terms and Conditions: 5%
- price: 15%
Published award criteria (6)
- Managed Service Requirements: 25
- Roll-Out: 20
- Support and SLAs: 5
- Device Requirements: 30
- Terms and Conditions: 5
- Price: 15
- Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Negotiated procedure with prior call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 6 Feb 2025, 16:27 GMT
- Last source update
- 15 Jan 2026, 14:30 GMT
- FTS notice number
2026/S 000-003545- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04dc6dFind a Tender
How it was run
Official notice- Submission deadline
- 12 Mar 2025, 12:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Participation fee
- document
XC Trains, 18 The Priory Queensway, BIRMINGHAM, B46BS, United Kingdom. NUTS code: UKG. [email protected], www.crosscountrytrains.co.uk ↗
Timeline
12 Mar 2025 → 15 Jan 2026 · 2 dates- Submission deadline12 Mar 2025, 12:00 GMT
- Notice published281 days ago15 Jan 2026, 14:30 GMT
Notice history
1 event · 3 releases on Find a Tender- Status changed to complete15 Jan 2026, 14:30 GMT
Published amendments (1)
Descriptions of mobile devices in the market can be misleading for example a "10 inch computer tablet" could actually have more than one screen size. For clarity, this procurement will allow the following screen sizes as proposed options for the mobile device hardware: • 1500 Android mobile telephones with a 6.7 to 6.8 screen size • 800 computer tablets with a minimum 8 inch, to a maximum 8.5 scre…
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| TECHNOLOGY RECOVERY GROUP UK LIMITED | £1,615,553 † | — | Awarded |
Contracts
Contract 003545-2026-1 · TECHNOLOGY RECOVERY GROUP UK LIMITED
- Signed
- 21 Oct 2025
- Value
- £1,615,553
- Status
- active
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- TECHNOLOGY RECOVERY GROUP UK LIMITEDAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.