Find a TenderAwardedContract details notice
Published 15 Sept 2025, 18:29 BST

Official UK procurement notice

Independent Child Trafficking Guardianship (ICTG) Service

Official notice

Authority: Home Office (Central government)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£40,000,000≈ £10m / year · £48,000,000 inc. VAT
Submissions closed 30 Oct 2025awarded 19 Jun 2026
Awarded to Barnardo's
Contract term 4 yrsends 20 May 2030 · up to 20 May 2032 with extensions · starts 20 May 2026

What is being bought

Published requirement description

The Government is committed to tackling the terrible crime of modern slavery. The Modern Slavery Act (MSA) 2015 provides the legal framework for tackling modern slavery in the UK, it gives law enforcement agencies the tools to combat it and sets out our obligations to ensure victims are proactively identified and supported. Since the introduction of the MSA, the first legislation of its kind in the world, successive governments have continued to commit to tackling this crime. The National Referral Mechanism (NRM), a system for identifying and supporting potential victims of modern slavery towards independence, is also an integral part of the Government’s approach to supporting victims to recover and reduce risks of re-trafficking.

Modern Slavery encompasses slavery, servitude, forced and compulsory labour and human trafficking. Modern Slavery is often ‘hidden in plain sight’.

Traffickers and exploiters coerce, deceive and force individuals against their will into a life of abuse, servitude, and inhumane treatment. The exploitation can cause severe trauma and can leave victims with complex needs. In human trafficking cases, exploitation can take many forms, including sexual exploitation, forced labour, slavery, servitude, forced criminality and removal of organs.

The Independent Child Trafficking Guardianship (ICTG) Service has been running since 2017, initially in three sites, and now operating in two thirds of Local Authorities (LAs) in England and Wales. Through this Contract, the ICTG Service shall be expanded to cover all LAs in England & Wales.

Delivering the ICTG service is one way that the UK meets its domestic and legal obligations to Child Victims of Modern Slavery (CVoMS), alongside the statutory obligations on LAs to safeguard all children (including CVoMS) in their areas.

ICTGs provide an additional source of advice and support for potentially trafficked children, irrespective of nationality or immigration status, and somebody to advocate on their behalf to ensure their best interests are reflected in the decision-making of the Public Authorities involved in their care.

An ICTG’s advocacy and involvement throughout the decision-making process is intended to ensure the Child is protected from further harm, prevent possible repeat victimisation, re-trafficking or going missing, and promote the Child’s recovery.

The ICTG Service model provides one-to-one Direct Support for Children with no parental responsibility for them in the UK and Indirect Support for Children where there is someone with parental responsibility for them in the UK. In exceptional circumstances, Children with a Figure of Parental Responsibility (FOPR) for them in the UK can receive Direct Support.

Referrals into the ICTG Service are made by First Responders (FR) or First Responder Organisations (FRO).

The ICTG Service supports Children from the moment they enter the NRM process, providing independent, specialist guidance. If Children receive a Negative Reasonable Grounds Decision or Negative Conclusive Grounds Decision, Support will end, subject to the Reconsideration Requests process and Exit Criteria detailed in this Contract.

More information on the ICTG Service can be found in the Data Room, in the Jaggaer Portal following registration.

  • Not divided into lots: For geographical lots, no volumes could be guaranteed for specific areas. Any individual contracts for these lots had the risk of not being commercially viable. Service type lots were not feasible due to triage needing to have first taken place before individual service user needs could be ascertained. This would have heightened the risk of cases falling off the service pathway through incorrect signposting.
  • The authority expects to re-tender this requirement around 20 May 2030, 23:59 BST.

CPV: Counselling services · Guidance and counselling services · Guidance services · Social work services · Welfare services for children and young people · Welfare services not delivered through residential institutions

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsSMEVCSEPublished value£40,000,000
Contract period: 20 May 2026 – 20 May 2030 (4 yrs) · up to 20 May 2032 with extensionsValue: £40,000,000 exc. VAT · £48,000,000 inc. VAT
Delivery: North East, North West, East Midlands, West Midlands, East of England, South East, South West, WalesEligibility: SME eligibleVCSE eligible
Extensions: Two separate 12-month optional extensions, conditional upon adequate performance of KPIs and at the discretion of the Authority.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Details can be found in the Procurement Specific Questionnaire (PSQ).

  • Technical & professional ability

    Details can be found in the Procurement Specific Questionnaire (PSQ).

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Technical Envelope: 60%
  • Social Value (Technical Envelope): 10%
  • Commercial Envelope: 30%
Published award criteria (3)
  • Technical Envelope: Detailed breakdown of weightings can be found in Appendix B of the ITT document. This can be found in the attachments section of the Jaggaer Portal following registration.
  • Social Value (Technical Envelope): Detailed breakdown of weightings can be found in Appendix B of the ITT document. This can be found in the attachments section of the Jaggaer Portal following registration.
  • Commercial Envelope: Detailed breakdown of weightings can be found in Appendix B of the ITT document. This can be found in the attachments section of the Jaggaer Portal following registration.
Conditions of participation2
  • Economic & financial standing

    Details can be found in the Procurement Specific Questionnaire (PSQ).

  • Technical & professional ability

    Details can be found in the Procurement Specific Questionnaire (PSQ).

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 20 May 2030
First published
15 Sept 2025, 18:29 BST
Last source update
10 Aug 2026, 11:44 BST
Award evaluation window
Submission end – 6 May 2026
Authority reference
719
FTS notice number
2025/S 000-056744
Latest notice
Contract details notice (UK7)
Classification (CPV)
Counselling servicesGuidance and counselling servicesGuidance servicesSocial work servicesWelfare services for children and young peopleWelfare services not delivered through residential institutions
Delivery area
North East (UKC)North West (UKD)East Midlands (UKF)West Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)Wales (UKL)
Official registry OCID
ocds-h6vhtk-059ac1 Find a Tender
Contract terms summary

Details can be found within the draft contract. This can be accessed via the Jaggaer Portal following registration.

Review and risk notes
Risks

Details can be found within the ITT Appendices. These can be accessed via the Jaggaer Portal following registration.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
30 Oct 2025, 12:00 GMT
Clarification deadline
13 Oct 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The tender documents are accessible from the eSourcing portal provided by Jaggaer.

To register and particpate in this opportunity, please click the link to this tender homeoffice.app.jaggaer.com/go/0249772901994E4A3E0D ↗.

The Authorities eSourcing Helpdesk can be contacted via:

(a) Phone: 0203 868 2859 (9am – 6pm UK) or by

(b) Portal Link: (Customer Support) homeoffice.app.jaggaer.com/esop/common-host/pub… ↗

The ITT is structured in three parts, containing a Qualification Envelope, Technical Envelope and Commercial Envelope.

Lead Suppliers must answer every question in each envelope.

Lead Suppliers are advised to complete the envelopes in the following order:

(a) Qualification Envelope;

(b) Technical Envelope;

(c) Commercial Envelope.

In addition, the Jaggaer eSourcing portal will include a Data Room containing further supporting information relevant to the requirement.

Timeline

15 Sept 2025 → 10 Aug 2026 · 7 dates
  1. Tender notice published400 days ago
    15 Sept 2025, 18:29 BST
  2. Clarification questions by372 days ago
    13 Oct 2025, 17:00 BST
  3. Submission deadline355 days ago
    30 Oct 2025, 12:00 GMT
  4. Award decision expected by167 days ago
    6 May 2026, 23:59 BST
  5. Contract starts154 days ago
    20 May 2026, 00:00 BST
  6. Assessment summaries sent124 days ago
    19 Jun 2026, 00:00 BST
  7. Latest notice published71 days ago
    10 Aug 2026, 11:44 BST

Notice history

5 events · 3 releases on Find a Tender · since 15 Sept 2025
  1. Tender notice published
    15 Sept 2025, 18:29 BST
    UK4
  2. Contract award notice published
    19 Jun 2026, 12:31 BST
    UK6
  3. Status changed to complete
    19 Jun 2026, 12:31 BST
  4. Contract signature expected
    2 Jul 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    10 Aug 2026, 11:44 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £40,000,0001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 2 Jul 2026
Awarded toValueDateStatus
Barnardo'sVCSE6 Jul 2026 – 5 Jul 2029 · up to 5 Jul 2031Extensions: Two (2) x 1 year Extension Options subject to contract performance£40,000,00019 Jun 2026Awarded

Contracts

  • Independent Child Trafficking Guardianship (ICTG) Service · Barnardo'sVCSE

    Signed
    2 Jul 2026
    Value
    £40,000,000
    Period
    6 Jul 2026 – 5 Jul 2029 · up to 5 Jul 2031 with extensions
    Status
    active
    Extensions
    Two (2) x 1 year Extension Options subject to contract performance
    4 agreed KPIs: KPI1 – Entry to the Independent Child Trafficking Guardianship (ICTG) Service · KPI2 – Entry to the ICTG Service – Safeguarding Advice · KPI4 – Regular ICTG Service Support Actions – In-Depth Vulnerability Needs Assessment …
    • KPI1 – Entry to the Independent Child Trafficking Guardianship (ICTG) Service, The Supplier shall, upon receipt of a Referral from a First Responder, complete an Initial Vulnerability Needs Assessment within 12 hours for High rated Cases, or 24 hours for Moderate or Low rated cases.
    • KPI2 – Entry to the ICTG Service – Safeguarding Advice, Referrer and Professional(s) safeguarding the Child with safeguarding advice within 12 hours for High rated Cases or 24 hours for Moderate or Low rated Cases based on the outcome of an Initial Vulnerability Needs Assessment.
    • KPI4 – Regular ICTG Service Support Actions – In-Depth Vulnerability Needs Assessment, The Supplier shall complete an In-Depth Vulnerability Needs Assessment for every Service User every two months from the point of the Service User’s first In-Depth Vulnerability Needs Assessment. The Supplier shall also complete an intermediate In-Depth Vulnerability Needs Assessment if there is a significant change to a Service User’s needs.
    • KPI5 – Entry to the ICTG Service – Initial In-Person Meeting for Direct Support, The Supplier shall, upon receipt of a Referral from a First Responder, undertake an in-person meeting within thirteen (13) Calendar Days for Service Users in receipt of Direct Support unless reason codes in Schedule 2, Annex 16 apply. If a Referral is received Out of Hours, the thirteen (13) Calendar Days starts when Core Service Hours begin the following Day.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders01—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Home Office

Contracting authorityPublic authority - central government GB-PPON: PWGC-6513-PQLZ 2 Marsham Street, London, London, SW1P 4DFContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Barnardo'sAwarded supplierGB-PPON: PHTN-1518-HDWG Barnardo's House, Tanner Lane, Ilford, London, IG6 1QGContact email

Official documents & specifications (36)

Official links; attachments are not copied

Tender pack and attachments

Show 18 more documents

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender

7 further documents are listed in the JSON mirror.