Find a TenderAwardedContract details notice
Published 5 Jun 2025, 12:22 BST

Official UK procurement notice

ICT Hardware and Professional Services Framework_25

Official notice

Authority: Liverpool City Council (Local council)

Framework agreementGoodsOpen procedureAbove threshold
Framework ceiling (notional)£12,000,000framework ceiling, not attributable revenue
Submissions closed 7 Jul 2025awarded 5 Aug 2025
Awarded to Insight Direct
Framework period 4 yrsends 31 Aug 2029 · starts 1 Sept 2025

What is being bought

Published requirement description

Contract Name: ICT Hardware and Professional Services Framework_25

Contract Number: DN776588

Liverpool City Council requires a supplier to provide ICT Hardware and Professional Services to the Council and partner organisations.

The procurement will consist of the creation of a single-lot, single-supplier framework to provide the above services for a period of four years, with a total framework value of £12,000,000.

The framework is primarily for use by Liverpool City Council and partner organisations, but on occasion, the framework may also be used by:

  • Halton Borough Council
  • Knowsley Metropolitan Borough Council
  • Sefton Metropolitan Borough Council
  • St Helens Borough Council
  • Wirral Metropolitan Borough Council
  • Liverpool City Region Combined Authority
  • Merseytravel

CPV: Computer equipment and supplies

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 1 suppliers · 4 bids received (4.0 per place) · 1 appointed (full)
Framework period
4 yrs from 1 Sept 2025
Buyer regions
UKD7
Who may buy through it
  • Liverpool City Council
  • Halton Borough Council
  • Knowsley Metropolitan Borough Council
  • Sefton Metropolitan Borough Council
  • St Helens Borough Council
  • Wirral Metropolitan Borough Council
  • Liverpool City Region Combined Authority
  • Merseytravel
Published description of the framework

Catalogue or Quotation

Call-offs published through it8

Notices that name this framework as their framework in the official record, latest 5 of 8. Many call-offs are never published, so this is a floor, not utilisation.

The lotProcurement structure

single lot · value published
Lot #1Awarded 4 yrsPublished value£12,000,000
Contract period: 1 Sept 2025 – 31 Aug 2029 (4 yrs)Value: £12,000,000 exc. VAT · £14,400,000 inc. VAT
Delivery: North West

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 50%Social value: 10%
Published award criteria (3)
  • Quality
  • Social Value
  • Price
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
  • “ICT Hardware and Professional Services Framework_25” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
- Liverpool City Council - Halton Borough Council - Knowsley Metropolitan Borough Council - Sefton Metropolitan Borough Council - St Helens Borough Council - Wirral Metropolitan Borough Council - Liverpool City Region Combined Authority - Merseytravel
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
5 Jun 2025, 12:22 BST
Last source update
22 Jan 2026, 13:48 GMT
Award evaluation window
Submission end – 1 Aug 2025
Authority reference
DN776588
FTS notice number
2025/S 000-030202
Latest notice
Contract details notice (UK7)
Classification (CPV)
Computer equipment and supplies
Delivery area
North West (UKD7)
Official registry OCID
ocds-h6vhtk-05437b Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
7 Jul 2025, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

5 Jun 2025 → 22 Jan 2026 · 7 dates
  1. Tender notice published
    5 Jun 2025, 12:22 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    7 Jul 2025, 16:00 BST
  3. Award decision expected by
    1 Aug 2025, 23:59 BST
  4. Assessment summaries sent
    6 Aug 2025, 00:00 BST
  5. Standstill ends
    19 Aug 2025, 23:59 BST
  6. Contract starts
    1 Sept 2025, 00:00 BST
  7. Latest notice published273 days ago
    22 Jan 2026, 13:48 GMT

Notice history

5 events · 3 releases on Find a Tender · since 5 Jun 2025
  1. Tender notice published
    5 Jun 2025, 12:22 BST
    UK4
  2. Contract award notice published
    8 Aug 2025, 10:19 BST
    UK6
  3. Status changed to complete
    8 Aug 2025, 10:19 BST
  4. Contract signature expected
    27 Aug 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    22 Jan 2026, 13:48 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 11 award · see the list ↓
Bids received 4
Named bidders 4published on the award notice
Contracts signed 1latest 28 Aug 2025
Awarded toValueDateStatus
Insight Direct1 Sept 2025 – 31 Aug 2029£12,000,0005 Aug 2025Awarded

Contracts

  • Contract 1 · Insight Direct

    Signed
    28 Aug 2025
    Value
    £12,000,000
    Period
    1 Sept 2025 – 31 Aug 2029
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Liverpool City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PRVY-7813-WLPG Cunard Building, Liverpool, North West, L3 1DSContact email

Framework contractors & participating bidders

4 commercial parties on the notice · 1 awarded
  • CDW LIMITEDBidder / tendererGB-COH: 02465350GB-PPON: PDHM-6656-PDQZ 3rd Floor One New Change, London, London, EC4M 9AF
  • INSIGHT DIRECT (UK) LTDFramework contractorGB-COH: 02579852GB-PPON: PVDG-2635-GTLY 1st Floor St Paul's Place, Sheffield, Yorkshire & Humber, S1 2JFContact email
  • SOFTCAT PLCBidder / tendererGB-COH: 02174990GB-PPON: PZRT-9169-TVMT Solar House, Fieldhouse Lane, Marlow, South East, SL7 1LW
  • SPECIALIST COMPUTER CENTRES PLCBidder / tendererGB-COH: 01428210GB-PPON: PLNM-8883-CCXP James House, Birmingham, West Midlands, B11 2LE

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender