Find a TenderAwardedContract details notice
Published 23 May 2025, 14:18 BST

Official UK procurement notice

Elections and Registration Services

Official notice

Authority: Birmingham City Council (Local council)

Framework agreement2 lotsServicesOpen procedureAbove thresholdSME suitable
Framework ceiling (notional)£4,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 29 Sept 2025awarded 26 Nov 2025
Awarded to IDOX SOFTWARE LTD, CIVICA ELECTION SERVICES LIMITED2 awards
Framework period 4 yrsends 26 Jan 2030 · starts 27 Jan 2026

What is being bought2 lots · detail below

Published requirement description

Birmingham City Council wishes to establish a framework agreement for the provision of Elections and Registration Services.

Birmingham Elections Office deals with all elections within the local authority area. This involves dealing with over 750,000 electors, including 75,000 postal voters. There are usually citywide elections at least every 2 years, with local elections scheduled in 2026 and 2030, Police and Crime Commissioner and Combined Authority Mayoral Elections in 2028 and 2032. The General Election will be held at some point before July 2029. This contract would cover all elections held within Birmingham during the life of the contract, including these citywide elections, but also ward by elections, and neighbourhood planning referendums. It would not cover BID Ballots or non-binding local referendums.

The contract would also cover the provision of statutory forms relating to Electoral Registration – including all Household correspondence sent out during the annual canvass period (including Canvass Forms, Canvass Communication As and Bs) and Invitations to Register for individual electors. This could amount to mailings to 450,000 properties. The Annual Canvass happens every year (usually between August and November).

The framework agreement being procured have been split into 2 Lots, as follows.

  • Lot 1: A managed postal vote service to handle returned postal votes during elections.
  • Lot 2: Printing for all statutory elections and electoral registration, including poll cards, ballot papers, postal votes, and any registration or canvass forms

The following outcomes are anticipated over the life of the contract as a result of the proposed procurement process to be carried out:

  • Ensuring all citizens have the opportunity to vote.
  • Empowering citizens to make their voices heard
  • Guaranteeing voting access for all eligible citizens
  • Increasing resident engagement in statutory processes
  • Providing a secure and accurate result that everyone trusts due to the election being carried out to a high standard in accordance with all relevant legislation

The framework agreement will commence on 27th January 2026 and will be in place for a period of 4 years. (Unless terminated under the terms and conditions of the contract)

  • No preliminary market engagement: Following market consultation, it has been identified that there are a small number of key organisations in the market with the ability to deliver the service required. The organisations identified have adequate knowledge and experience of delivering such services, and there is confidence that the market can deliver this service to a sufficient quality standard.

CPV: Electoral forms · Mailing services · Postal services · Postal services related to letters · Printed matter and related products · Printed stationery except forms · Printing and delivery services · Printing and distribution services · Printing and related services · Printing services · Scheduled airmail transport services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 2 suppliers · 4 bids on the busiest of 2 lots (2.0 per place) · 2 appointed (full)
Framework period
4 yrs from 27 Jan 2026
Published description of the framework

The framework agreement being procured have been split into 2 Lots, as follows.

  • Lot 1: A managed postal vote service to handle returned postal votes during elections.
  • Lot 2: Printing for all statutory elections and electoral registration, including poll cards, ballot papers, postal votes, and any registration or canvass forms Tenderers may bid for one or both lots. A single Provider has been appointed to each lot.

Lots and requirements (2)Procurement structure

2 lots · all with a published value
Lot #1A managed postal vote service to handle returned postal votes during elections.Awarded 4 yrsSMEPublished value£750,000

A managed postal vote service to handle returned postal votes during elections.

(Electors have the choice to vote by post at any election, and there is very specific legislation around what a postal vote must include, and how it needs to be handled when it is returned by the elector to ensure that it is only included in the counting of the votes if it is valid).

Contract period: 27 Jan 2026 – 26 Jan 2030 (4 yrs)Value: £750,000 exc. VAT · £900,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligible
Lot #2Printing for all statutory elections and electoral registration, including poll cards, ballot papers, postal votes, and any registration or canvass formsAwarded 4 yrsSMEPublished value£3,250,000

Printing for all statutory elections and electoral registration, including poll cards, ballot papers, postal votes, and any registration or canvass forms The Council is seeking a supplier who specialises and has experience in providing all services related to the provision of election printing, including the provision of poll cards, ballot papers, postal voting packs, and associated services including pack assembling and mailing solutions. This includes printing forms for electoral registration – including Invitations to Register and Canvass Communications.

Contract period: 27 Jan 2026 – 26 Jan 2030 (4 yrs)Value: £3,250,000 exc. VAT · £3,900,000 inc. VAT
Eligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: Tenderers may bid for one or both lots. A single Provider will be appointed to each lot.
What this means for your bid
  • “Elections and Registration Services” is a framework: the contest is a place on its panel, up to 2 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 May 2025, 14:18 BST
Last source update
11 Mar 2026, 14:03 GMT
Award evaluation window
Submission end – 1 Nov 2025
Authority reference
P0358-2026
FTS notice number
2025/S 000-053579
Latest notice
Contract details notice (UK7)
Classification (CPV)
Electoral formsMailing servicesPostal servicesPostal services related to lettersPrinted matter and related productsPrinted stationery except formsPrinting and delivery servicesPrinting and distribution servicesPrinting and related servicesPrinting services
+1 moreScheduled airmail transport services
Delivery area
West Midlands (UKG31)
Official registry OCID
ocds-h6vhtk-052302 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
29 Sept 2025, 11:00 BST
Clarification deadline
19 Sept 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access in-tendhost.co.uk/birminghamcc/ ↗ and submit your details to register. You will then be able to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: [email protected]

Timeline

23 May 2025 → 11 Mar 2026 · 10 dates
  1. Planning notice published
    23 May 2025, 14:18 BST
  2. Next notice expected
    2 Jul 2025, 00:59 BST
  3. Tender notice published
    3 Sept 2025, 14:31 BST
  4. Clarification questions by396 days ago
    19 Sept 2025, 23:59 BST
  5. Admission / appointment period ends387 days ago · period end, not a bid countdown
    29 Sept 2025, 11:00 BST
  6. Award decision expected by353 days ago
    1 Nov 2025, 23:59 GMT
  7. Assessment summaries sent328 days ago
    27 Nov 2025
  8. Standstill ends315 days ago
    9 Dec 2025, 23:59 GMT
  9. Contract starts267 days ago
    27 Jan 2026
  10. Latest notice published223 days ago
    11 Mar 2026, 14:03 GMT

Notice history

10 events · 5 releases on Find a Tender · since 23 May 2025
  1. Pipeline notice published
    23 May 2025, 14:18 BST
    UK1
  2. Tender notice published
    3 Sept 2025, 14:31 BST
    UK4
  3. Status changed to active
    3 Sept 2025, 14:31 BST
  4. Procurement method changed
    3 Sept 2025, 14:31 BST
  5. Deadline published: 29 Sept 2025, 11:00 BST
    3 Sept 2025, 14:31 BST
  6. Tender notice published
    3 Sept 2025, 14:54 BST
    UK4
  7. Contract award notice published
    27 Nov 2025, 12:34 GMT
    UK6
  8. Status changed to complete
    27 Nov 2025, 12:34 GMT
  9. Contract signature expected
    10 Jan 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    11 Mar 2026, 14:03 GMT
    UK7
Routine re-releases (5)
  • 2025-09: 1 release · 3 Sept 2025
  • 2025-05: 1 release · 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 22 awards · see the list ↓
Bids received 4busiest of 2 lots
Contracts signed 2latest 26 Nov 2025
Awarded toValueDateStatus
Lot 1 · A managed postal vote service to handle returned postal votes during elections.1 award
IDOX SOFTWARE LTDLot 1: Managed Postal Vote Service26 Jan 2026 – 25 Jan 2030£750,00026 Nov 2025Awarded
Lot 2 · Printing for all statutory elections and electoral registration, including poll cards, ballot papers, postal votes, and any registration or canvass forms1 award
CIVICA ELECTION SERVICES LIMITEDLot 2: Statutory Election and Registration Printing Services26 Jan 2026 – 25 Jan 2030£3,250,00026 Nov 2025Awarded

Contracts

  • Lot 1: A managed postal vote service to handle returned postal votes during elections. · IDOX SOFTWARE LTD

    Signed
    26 Nov 2025
    Value
    £750,000
    Period
    27 Jan 2026 – 26 Jan 2030
    Status
    active
  • Lot 2: Statutory Election and Registration Printing Services · CIVICA ELECTION SERVICES LIMITED

    Signed
    26 Nov 2025
    Value
    £3,250,000
    Period
    27 Jan 2026 – 26 Jan 2030
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · A managed postal vote service to handle returned postal votes during elections.2final-stage tenders00—
2 · Printing for all statutory elections and electoral registration, including poll cards, ballot papers, postal votes, and any registration or canvass forms4final-stage tenders00—

Contracting authority & participating public bodies

Birmingham City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCJJ-4826-QMLZ Council House, 1 Victoria Square, Birmingham, West Midlands, B1 1BBContact name, email

Framework contractors & participating bidders

2 commercial parties on the notice
  • Civica Election Services LtdFramework contractorGB-PPON: PPGC-9469-GPCM 33 Clarendon Rd, Wood Green, London, London, N8 0NWContact email
  • Idox Software LtdFramework contractorGB-PPON: PYXN-6943-DMZG Unit 5, Woking 8, Forsyth Road, Woking, Surrey, South East, GU21 5SBContact email

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender