Find a TenderAwardedContract details notice
Published 17 Dec 2025, 15:03 GMT

Official UK procurement notice

DHSC:PCP: Emotional and Psychological Support Service - LEEDS Inquiry and beyond

Official notice

Authority: Department of Health & Social Care (Central government)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,000,000≈ £2.0m / year · £2,400,000 inc. VAT · 1 value update
Submissions closed 5 May 2026awarded 9 Jun 2026
Awarded to People Asset Management Ltd2 awards
Contract term 1 yrends 23 Jun 2027 · up to 23 Jun 2029 with extensions · starts 24 Jun 2026

What is being bought

Published requirement description

Department of Health and Social Care (DHSC) is awarding a contract to an external partner to provide emotional and psychological support to affected to the affected families by the Maternity Neonatal Investigation Leeds. The appointed supplier shall provide initially emotional and psychological support to all families whose cases are being reviewed as part of the Leeds inquiry. The appointed supplier possesses proven expertise in supporting individuals and families affected by birth, pregnancy and bereavement issues.

This contract may be expanded to include support for additional inquiries or investigations, as determined by the Department of Health and Social Care during the contract period.

The fully managed emotional and psychological support service shall include, but not be limited to, the following:

  • A first point of contact for any trauma-related and psychological concerns, queries, or request for support by the inquiry team, including attending meetings.
  • Emotional support (individual or group sessions) to offer remote and in-person support, guidance, and emotional containment for individuals involved in inquiry activities.
  • Psychological support/specialist psychological support. This may include:

o An assessment of individuals’ needs and risks

o Support and assistance with navigating options, including available interventions and therapies, and/or referrals to external services and support in accessing local resource networks

o Evidence-based counselling and psychological therapies (such as EMDR and CBT)

  • The authority expects to re-tender this requirement around 2 Feb 2029, 23:59 GMT.

CPV: Counselling services · Guidance and counselling services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrSMEVCSEPublished value£2,000,000
Contract period: 24 Jun 2026 – 23 Jun 2027 (1 yr) · up to 23 Jun 2029 with extensionsValue: £2,000,000 exc. VAT · £2,400,000 inc. VAT
Extensions: The contract will initially focus on providing trauma-informed emotional and psychological support services for families involved in the Leeds inquiry. There is also an option to expand services to cover any additional inquiries that may arise during the contract period. · Option to extend for further period or periods up to 24 months.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Financial capacity

    Human and Technical resources

  • Technical & professional ability

    Cyber Security

    confirmation of skilled man power resources

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • 100% quality: Tenderers will be assessed against six quality questions, including one question on social value. Value for money will be assessed using a weighted Price per Quality Point (PQP) methodology, which considers each tenderer’s price in relation to the quality score they achieve.
Conditions of participation2
  • Economic & financial standing

    Financial capacity

    Human and Technical resources

  • Technical & professional ability

    Cyber Security

    confirmation of skilled man power resources

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 2 Feb 2029
First published
17 Dec 2025, 15:03 GMT
Last source update
30 Jun 2026, 09:46 BST
Award evaluation window
Submission end – 12 Jun 2026
Authority reference
C408137
FTS notice number
2026/S 000-030119
Latest notice
Contract details notice (UK7)
Classification (CPV)
Counselling servicesGuidance and counselling services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE42)East Midlands (UKF)West Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-05f815 Find a Tender
Contract terms summary

Payments shall be made quarterly in arrears for services delivered during the relevant quarter, on a service‑on‑demand basis and in accordance with the agreed charges.

Review and risk notes
Risks

The estimated contract value has been calculated using the current understanding of the number of families expected to fall within the scope of the Leeds Inquiry. However, this remains subject to significant uncertainty. The final number of families who will engage with the Inquiry cannot be accurately predicted until the Terms of Reference are formally agreed.

Participation in the support service will remain entirely voluntary. As a result, actual service uptake may vary materially from initial assumptions.

The annual contract value assumes consistent engagement from families; however, this figure remains an estimate. It is possible that initial participation may be limited, with engagement increasing over time. As a result, the annual value during the first 12 months could be lower than in subsequent periods, should the contract be extended.

In addition, it is not possible to forecast with confidence how many further inquiries may arise within the threeyear contract period. Accordingly, the estimated value for this element of the contract has been informed by historical activity—namely, the number of inquiries and associated service delivery costs over the past three years—and should be considered indicative rather than definitive.

Despite this risk, the supplier must be able to scale up the service if demand increases.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
5 May 2026, 17:00 BST
Clarification deadline
17 Apr 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tender must be submitted via esourcing portal Atamis.

The opportunity will be available on the Health Family Atamis eTendering System. You must be registered to have full access to all documents. Select this link to access and register your organisation to the Atamis system health-family.force.com/s/Welcome ↗, if you have not already done so. Registration is free of charge. You can search for the project by using the contract reference.

Once you have found the Opportunity, press the ‘Register Interest’ button to register your interest. This will make the project to appear on ‘My proposals and quotes’. From there you can review documents, send clarification messages, submit the response, or decline to respond, if you decide not to participate in the opportunity. For full details on the instruction to tender and terms of participations please refer to the Invitation to Tender document.

Timeline

17 Dec 2025 → 30 Jun 2026 · 11 dates
  1. Planning notice published315 days ago
    17 Dec 2025, 15:03 GMT
  2. Market engagement294 days ago
    7 Jan 2026, 23:59 GMT

    This is not a call for competition, but an opportunity to gather feedback to better understand market capabilities, refine the procurement strategy, and encourage supplier engagement.

    Interested parties can access the relevant documents via the Atamis system at health-family.force.com/s/Welcome ↗ using the contract reference. Suppliers may also submit the completed questionnaire through Atamis but must be registered on the system to do so. Alternatively, questionnaires can be submitted by email to [email protected] quoting “Trauma Support Service for the Local Review Maternity Units -LEEDS” no later than 07/01/2026 at 5pm

    We are sharing the draft specifications, proposed procurement approach, draft contract and timetable with the market to invite feedback from potential bidders.

    The objective of the preliminary market engagement is:

    Understanding market capability

    Improving Procurement Strategy and Specification Development

    Identify any barriers

    Encouraging Supplier Participation and Competition

    The input by suppliers may help shape the final approach and procurement strategy. A questionnaire is also available for suppliers to complete, allowing them to provide comments and raise any additional questions.

  3. Next notice expected278 days ago
    23 Jan 2026, 23:59 GMT
  4. Tender notice published210 days ago
    1 Apr 2026, 09:35 BST
  5. Clarification questions by194 days ago
    17 Apr 2026, 17:00 BST
  6. Submission deadline176 days ago
    5 May 2026, 17:00 BST
  7. Assessment summaries sent142 days ago
    9 Jun 2026, 00:00 BST
  8. Award decision expected by138 days ago
    12 Jun 2026, 23:59 BST
  9. Standstill ends131 days ago
    19 Jun 2026, 23:59 BST
  10. Contract starts127 days ago
    24 Jun 2026, 00:00 BST
  11. Latest notice published120 days ago
    30 Jun 2026, 09:46 BST

Notice history

10 events · 4 releases on Find a Tender · since 17 Dec 2025
  1. Preliminary market engagement notice published
    17 Dec 2025, 15:03 GMT
    UK2
  2. Tender notice published
    1 Apr 2026, 09:35 BST
    UK4
  3. Published value updated to £2,000,000
    1 Apr 2026, 09:35 BST
    was £1,500,000
  4. Status changed to active
    1 Apr 2026, 09:35 BST
  5. Procurement method changed
    1 Apr 2026, 09:35 BST
  6. Deadline published: 5 May 2026, 17:00 BST
    1 Apr 2026, 09:35 BST
  7. Contract award notice published
    9 Jun 2026, 12:08 BST
    UK6
  8. Status changed to complete
    9 Jun 2026, 12:08 BST
  9. Contract signature expected
    24 Jun 2026, 23:59 BST
    scheduled
  10. Contract details notice published
    30 Jun 2026, 09:46 BST
    UK7
Routine re-releases (4)
  • 2025-12: 1 release · 17 Dec 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £2,000,0001 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 75 from SMEs
Contracts signed 1latest 24 Jun 2026
Awarded toValueDateStatus
People Asset Management Ltd24 Jun 2026 – 23 Jun 2027 · up to 23 Jun 2029Extensions: Contract will be in place for 12 months with the option to extend for a further period or periods up to 24 months£2,000,000same award published again · counted once9 Jun 2026standstill to 19 Jun 2026Standstill
People Asset Management Ltd£2,000,000 †—Awarded

Contracts

  • DHSC:PCP: Emotional and Psychological Support Service - LEEDS Inquiry and beyond · People Asset Management Ltd

    Signed
    24 Jun 2026
    Value
    £2,000,000
    Period
    18 Jul 2026 – 17 Jul 2029
    Status
    active
    Options
    with an additional option to cover further inquiries or investigations that may be required during the contract period, up to an extra £500,000 (also excluding VAT). Total Value £2,000,000 excluding VAT, £2,400,000 inclusive of VAT.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders52—

Contracting authority & participating public bodies

Department of Health & Social Care

Contracting authorityPublic authority - central government GB-PPON: PMQG-9965-CHZR 39 Victoria Street, London, London, SW1H 0EUContact name, email, phone

Bidders & participating suppliers

2 commercial parties on the notice
  • PEOPLE ASSET MANAGEMENT LTDAwarded supplierGB-PPON: PVVR-3716-JNYR 9 Lakeside Drive, Centre Park, Warrington, North West, WA1 1GGContact email
  • People Asset Management LtdAwarded supplierGB-COH: 05199107 9 Lakeside Drive, Centre Park, Warrington, North West, WA1 1GGContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure