Find a TenderAwarded

Published 13 Jan 2021, 23:08 GMT

Official UK procurement notice

Contract for the Provision of Production Printers

Authority: Corporate Officer of the House of Lords (Central government)·Consortium: 4 public authorities

Framework agreement6 lotsGoodsRestricted procedureSME suitableMax 4 lots to bidMax 3 lots per supplier

Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30) Delivery: UKLondon (UKI32)

Framework ceiling (notional)£850,000,000total for 6 lots · framework ceiling, not attributable revenue · 1 value update

Submissions closed 18 May 2021awarded 10 Jun 2025

Lots 6max 3 won per supplier · max 4 to bid

What is being bought6 lots · detail below

Published requirement description

The provision of production printers for the House of Lords.

CPV: Archiving services · Auditing services · Business analysis consultancy services · Business and management consultancy services · Colour graphics printers · Digital printing services · Document management services · Document management software development services · Document management system · Electronic data management (EDM) · Hardware integration consultancy services · Information systems and servers · +33 more

How this framework works

From the published notice

Bids received: 13 bids received · 15 suppliers appointed
Electronic auction: yes

Lots and requirements (6)Procurement structure

6 lots · 4 with a published value · a supplier may bid for at most 4 and win at most 3 of them · evaluation weights differ by lot

Every one of these 2 lots carries the same published figure, £325,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Multifunctional Devices (MFD’s) and Basic Print Management Software and Associated ServicesAwarded UK, LondonPublished value£150,000,000

A mini competition using CCS Agreement RM6174 - Multifunctional Devices (MFDs), Print and Digital Workflow Software Services and Managed Print Service Provision

Delivery: UK, London · Palace of Westminster, London, SW1A 0AA

Variant bids: not allowed

30100000 Office machinery, equipment and supplies except computers, printers and furniture 30120000 Photocopying and offset printing equipment 30121000 Photocopying and thermocopying equipment 30121100 Photocopiers 30121200 Photocopying equipment 30121300 Reproduction equipment

Lot #2Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow Software and Associated Services UKceiling above

Hardware Devices and Consumable Products
Software Products
Document Workflow Solutions
Central Print Room and Reprographics
Cloud Based Hosting Service
Financing options
Deployment Services
Operational Services
Associated Services

Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 2 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement.

Estimated Lot value based on upper range.

Cyber Essentials (Basic)

BS EN ISO 9001 Quality Management System or agreed equivalent
ISO 27001 Information Security Management or agreed equivalent
Health and Social Care Network (HSCN)
Code of Connection (CoCo) Compliance
Public Services Network (PSN) Compliance
Level 2 Information Governance or agreed equivalent
BS 7858 Security Screening or agreed equivalent
ISO 29142 Information Technology – Print Cartridge Categorisation or agreed equivalent Additional information: The value provided in section II.2.6) is only an estimate. Crown Commercial Service cannot guarantee any business through the framework agreement

Delivery: UK

Variant bids: not allowed

Lot #3Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow under Managed Service ProvisionAwarded UKceiling above

Hardware Devices and Consumable Products

Software Products
Document Workflow Solutions
Central Print Room and Reprographics
Cloud Based Hosting Service
Financing options
Operational Services
Associated Services

The provision of a Managed Service that specifically meets the Buyer's 'outputs and outcomes' by designing, installing and managing the following Services: Software Products, Cloud Based Hosting service, Deployment and Operational Services, Third Parties and Multi-Vendor Fleet Management, and Interim Specialist Technical Support Resources

Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 3 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement.

Estimated Lot value based on upper limit.

Cyber Essentials (Basic)
BS EN ISO 9001 Quality Management System or agreed equivalent
ISO 27001 Information Security Management or agreed equivalent
Health and Social Care Network (HSCN)
Code of Connection (CoCo) Compliance
Public Services Network (PSN) Compliance
Level 2 Information Governance or agreed equivalent
BS 7858 Security Screening or agreed equivalent
ISO 29142 Information Technology - Print Cartridge Categorisation or agreed equivalent

Delivery: UK

Variant bids: not allowed

Lot #4Print Consultancy ServicesAwarded UKPublished value£50,000,000

Independent vendor for Print Consultancy services
Print Management Consultancy services providing assessment, evaluation, advice and recommendation in the context of sound strategic direction for Buyers
Advice of Device management and Software options e.g. Digital Workflow and Central Print Room and Reprographics etc.
Assessment and evaluation of Print Management usage and running costs to determine potential savings and efficiencies for Buyer.
Support Buyers in preparation of competition documentation i.e. specification, evaluation criteria, weightings etc.

Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 4 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement.

Estimated lot value based on upper limit.

Cyber Essentials (Basic)
Official Secret and or Top Secret, but shall be stated by the Buyer at Call Off Stage
BS EN ISO 9001 or agreed equivalent accreditation
ISO 27001 Information Security Management or agreed equivalent
BS 7858 Security Screening or agreed equivalent
Any other Enhanced security requirements and/or restrictions as specified by the Buyer at Call Off stage.

Delivery: UK

Variant bids: not allowed

Lot #5Multifunctional Devices (MFD’s) and Basic Print Management Software and Associated ServicesCancelled UKLot estimate not published

Online Web-based Solution (including catalogue of devices, accessories and consumables)
Provision of Web-based Solution
Provision of Hardware Devices, Consumables and Basic Print Management Software
Deployment Services
Operational Services
Financing options
Associated services i.e. software applications and dedicated account manager

Crown Commercial Service wanted to bring to your attention that it was expected that to participate in this Lot 1 procurement, bidders would be required to demonstrate that they were certified for the services listed below (and/or equivalent) under and in connection with the procurement.

Estimated lot value based on upper range.

Cyber Essentials (Basic)
BS EN ISO 9001 Quality Management System or agreed equivalent
ISO 27001 Information Security Management or agreed equivalent
Health and Social Care Network (HSCN)
Code of Connection (CoCo) Compliance
Public Services Network (PSN) Compliance
Level 2 Information Governance or agreed equivalent
BS 7858 Security Screening or agreed equivalent
ISO 29142 Information Technology - Print Cartridge Categorisation or agreed equivalent

Delivery: UK

Lot #6Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow Software and Associated ServicesCancelled UKLot estimate not published

Hardware Devices and Consumable Products

Software Products
Document Workflow Solutions
Central Print Room and Reprographics
Cloud Based Hosting Service
Financing options
Deployment Services
Operational Services
Associated Services

Estimated Lot value based on upper range.

Cyber Essentials (Basic)

BS EN ISO 9001 Quality Management System or agreed equivalent
ISO 27001 Information Security Management or agreed equivalent
Health and Social Care Network (HSCN)
Code of Connection (CoCo) Compliance
Public Services Network (PSN) Compliance
Level 2 Information Governance or agreed equivalent
BS 7858 Security Screening or agreed equivalent
ISO 29142 Information Technology - Print Cartridge Categorisation or agreed equivalent

Delivery: UK

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot	Quality	Price	Social value
1 · Multifunctional Devices (MFD’s) and Basic Print Management Software and Associated Services	40	50	10
2 · Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow Software and Associated Services	50	100	—
3 · Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow under Managed Service Provision	70	60	—
4 · Print Consultancy Services	50	100	—
5 · Multifunctional Devices (MFD’s) and Basic Print Management Software and Associated Services	—	200	—
6 · Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow Software and Associated Services	50	100	—

Conditions of participation1

Suitability
Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the directive) on the basis of information provided in response to an invitation to tender (ITT) registering for access.

What this means for your bid

Price carries 50–200 points depending on the lot. Read the split per lot below.
“Contract for the Provision of Production Printers” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Restricted procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 13 Jan 2021, 23:08 GMT
Last source update: 11 Mar 2026, 17:56 GMT
Award evaluation window: 18 May 2021 – …
Authority reference: GSP3422
FTS notice number: 2026/S 000-022053
Classification (CPV): Archiving servicesAuditing servicesBusiness analysis consultancy servicesBusiness and management consultancy servicesColour graphics printersDigital printing servicesDocument management servicesDocument management software development servicesDocument management systemElectronic data management (EDM)
+35 more
Hardware integration consultancy servicesInformation systems and servers
Delivery area: UKLondon (UKI32)
Official registry OCID: ocds-h6vhtk-028a27 Find a Tender

Publisher note: The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/0e1f0bdf-21a1-46e8-bd07-0090a63b04b5 1) Redacted Commercial Agreement; 2) List of Successful Suppliers; 3) Approved Customer list 4) Transparency Agenda On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. Lot 2 had 1 place awarded and Lot 3 had 2 places awarded in line with the 1% rule which stated that CCS reserve the right to award a framework to any bidder whose final score was within 1% of the last position for lot 2, Lot 3 or Lot 4, therefore, Lot 2 has had places awarded to 9 suppliers as apposed to the number of 8 and Lot 3 has had places awarded to 9 suppliers as apposed to the number of 7 as was originally stated in the Contract Notice that was published on 19 April 2021.

How it was run

Official notice

Run through: Jaggaer · Who buys & how to bid on JAGGAER

Supplier login requiredLanguage: EN

Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Appointment period ends: 18 May 2021, 12:00 BST
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Supplier levy on call-offs (max %): document
Bids opened: 18 May 2021, 12:01 BST

Detailed submission instructions & authority contactsFrom official release

crowncommercialservice.bravosolution.co.uk ↗

Timeline

23 Feb 2021 → 11 Mar 2026 · 4 dates

Next notice expected
23 Feb 2021
Admission / appointment period endsperiod end, not a bid countdown
18 May 2021, 12:00 BST
Bids opened
18 May 2021, 12:01 BST
Notice published225 days ago
11 Mar 2026, 17:56 GMT

Notice history

9 events · 5 releases on Find a Tender · since 19 Apr 2021

Published value updated to £850,000,000
19 Apr 2021, 22:55 BST
was £900,000,000
Status changed to active
19 Apr 2021, 22:55 BST
Procurement method changed
19 Apr 2021, 22:55 BST
Deadline published: 18 May 2021, 12:00 BST
19 Apr 2021, 22:55 BST
Buyer details updated
19 Apr 2021, 22:55 BST
Status changed to complete
13 Oct 2021, 22:45 BST
Procurement method changed
13 Oct 2023, 18:39 BST
Buyer details updated
13 Oct 2023, 18:39 BST
Buyer details updated
11 Mar 2026, 17:56 GMT

Routine re-releases (5)

2021-04: 1 release · 19 Apr 2021
2021-01: 1 release · 13 Jan 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 15admitted to the panel · see the list ↓

Bids received 136 from SMEs

Contracts signed 20latest 10 Jun 2025

23 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 12 of these contracts carry the same published figure, £325,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Contract 022053-2026-1
Signed
10 Jun 2025
Value
£356,613
Status
active
Contract 030373-2023-1
Signed
12 Oct 2023
Value
£9,100,000
Status
active
Multifunctional Devices (MFD's) and Basic Print Management Software and Associated Services
Signed
13 Sept 2021
Value
£150,000,000
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Print Consultancy Service
Signed
13 Sept 2021
Value
£50,000,000
Status
active
Print Consultancy Service
Signed
13 Sept 2021
Value
£50,000,000
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print Devices and Software Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print Devices and Software Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print and Software Managed Services
Signed
13 Sept 2021
Value
£35,000,000
Status
active
Multifunctional Print Devices and Software Services
Signed
13 Sept 2021
Value
£350,000,000
Status
active
Multifunctional Print Devices and Software Services
Signed
13 Sept 2021
Value
£350,000,000
Status
active
Multifunctional Print Devices and Software Services
Signed
13 Sept 2021
Value
ceiling above
Status
active
Multifunctional Print Devices and Software Services
Signed
13 Sept 2021
Value
ceiling above
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Multifunctional Devices (MFD’s) and Basic Print Management Software and Associated Services	4bids · 4 electronic	0	—	—
3 · Multifunctional Print Devices (MFDs), Print Management and/or Digital Workflow under Managed Service Provision	11bids · 11 electronic	5	—	—
4 · Print Consultancy Services	2bids · 2 electronic	2	—	—
Whole notice	13bids · 13 electronic	6	—	—

Contracting authority & participating public bodies

4 public bodies on the notice

Corporate Officer of the House of Lords

Contracting authorityCentral GovernmentBody governed by public lawGeneral public services 210715608 Parliament Square, LONDON, London, SW1A 0AAContact email

Consortium members and other public bodies

Nuclear Decommissioning AuthorityContracting authorityBody governed by public lawEnvironmental protection Cumbria, UKContact name, email
The Minister for the Cabinet Office acting through Crown CommercialContracting authorityCentral purchasing bodyMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services Liverpool, UKContact email, phone
The Minister for the Cabinet Office acting through Crown Commercial ServiceContracting authorityCentral purchasing bodyMediation bodyMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services Liverpool, UKContact email, phone Published organisation website ↗

Dispute resolution & review bodies

Royal Courts Of JusticeMediation bodyReview body LondonContact email
The High Court of England and WalesMediation bodyReview bodyReview contact point London

Framework contractors & participating bidders

16 commercial parties on the notice

Air Copier Systems LtdFramework contractor Guildford, UK
Canon (UK) LtdFramework contractor Uxbridge, UK
Computacenter (UK) LimitedFramework contractor Hatfiedl, UK
EBM Office Centre LtdFramework contractor Romford, UK
HP Inc UK LimitedFramework contractor973346 Earley West300 Thames Valley Park Drive Reading, Reading, UK, RG6 1PT
HP Inc UK LtdFramework contractor Reading, UK
KONICA MINOLTA BUSINESS SOLUTIONS (UK) LIMITEDFramework contractor01132885 Konica House, Miles Gray Road, Essex, East of England, SS14 3AR
Konica Minolta Business Solutions (UK) LtdFramework contractor Basildon, UK
Kyocera Document Solutions (UK) LtdFramework contractor Reading, UK, Reading
PuroSolutions LimitedFramework contractor Halifax, UK

Show 6 more suppliers

Ricoh UK LtdFramework contractor Northampton, UK
Specialist Computer CentresFramework contractor Birmingham, UK
UK Prints Audits LimitedFramework contractor Darwen, UK
Vision (Office Automation) LimitedFramework contractor Hertford, UK
XMA LimitedFramework contractor Nottingham, UK
Xerox UK LtdFramework contractor Uxbridge, UK

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria

What is being bought6 lots · detail below

How this framework works

Lots and requirements (6)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Commercial outcome & contract awards

Contracting authority & participating public bodies

Framework contractors & participating bidders

Official documents & specifications (2)

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).