Find a TenderAwarded
Published 8 Nov 2022, 08:41 GMT

Official UK procurement notice

Communications Framework (Creative, Design, Digital, PR, Print, Media Monitoring, Communication Support)

Official notice

Authority: Zero Waste Scotland Ltd

Framework agreement9 lotsServicesOpen procedureSME suitableMax 8 lots to bid
Framework ceiling (notional)£9,000,000total for 9 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 6 Feb 2023awarded 12 May 2023
Lots 9max 8 to bid
Framework period 2 yrsends 31 Mar 2025 · extension options published · starts 1 Apr 2023

What is being bought9 lots · detail below

Published requirement description

Zero Waste Scotland required the service provision of a Communications Framework which included the following services: creative, design, digital, public relations, print, media monitoring to support Zero Waste Scotlands work and also specific communications support for our partner local authorities. This Framework will

replace a number of contracts that are currently coming to an end.

  • Recurrence: 01.04.2027

CPV: Advertising and marketing services · Design consultancy services · Design support services · Digital printing services · Direct marketing services · Environmental issues consultancy services · Market research services · Marketing management consultancy services · Marketing services · Miscellaneous business and business-related services · Print finishing services · Printed books, brochures and leaflets · +14 more

How this framework works

From the published notice
Places
up to 9 suppliers · 11 bids on the busiest of 9 lots (1.2 per place) · 7 appointed
Framework period
2 yrs from 1 Apr 2023

Lots and requirements (9)Procurement structure

9 lots · all with a published value · a supplier may bid for at most 8 of them · evaluation weights differ by lot

Every one of these 3 lots carries the same published figure, £250,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Digital Marketing ServicesAwardedRenewal 2 yrsceiling above

Zero Waste Scotland required a single Supplier to provide Digital Marketing Services, to support our work in encouraging citizens and businesses to move to a circular economy, to support our in-house team, both strategically and tactically, and to support outstanding campaigns that engage and motivate our key audiences and ensure a best-in-class experience for our users.

Digital marketing services will be required to support our in-house team in developing and implementing campaigns and BAU digital activity. The agency will act as an extension of the Digital team, providing day-to-day advice and support on a range of activities, such as:

*Messaging development for digital campaigns

*Research to support digital marketing activities

*Digital content creation e.g. animations, video, web content

*Digital media buying

*Digital marketing support

*Social media strategy and management

*Digital strategy

*SEO services

*Paid advertising support

*Measurement and evaluation, including automated reports and dashboards Additional information: We required 1 Supplier per Lot under this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #2Digital & Web Development ServicesAwardedRenewal 2 yrsceiling above

Zero Waste Scotland required a single Supplier to provide services for the ongoing maintenance and development of Zero Waste Scotland’s new website infrastructure, ensuring the site remains effective, secure and continues to evolve and meet our needs as we lead Scotland to use products and materials responsibly.

Zero Waste Scotland has recently undertaken a large digital communications transformation project and will soon be working within a new single website, built within an innovative Headless Content Management framework.

The website will be hosted within a new, high-performance, modular cloud hosting environment. Additional information: We required 1 Supplier per Lot under this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #3Public Relations ServicesAwardedRenewal 2 yrsceiling above

Zero Waste Scotland required a single Supplier to provide Public Relations Services to support our in-house team to support us with our longer-term ambitions, and implementing a range of specific communications campaigns that engage and motivate our key audiences.

These services will contribute towards Zero Waste Scotland wider Communications Team objectives by:

*Enhancing the reputation and credibility of Zero Waste Scotland as a corporate brand and, by extension, its sub-brands

*Effective distribution of our news and high-profile communications through close alignment with key stakeholders, facilitated by

centrally-organized communications management

*Building our reputation internationally, leading to recognized expertise in our areas of work.

*Positioning Zero Waste Scotland as influencers on key issues. By doing this effectively at a corporate level, we will increase our success

rate, as we are seen as leaders and experts in the field. Additional information: We required 1 Supplier per Lot for this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #4Print and Distribution ServicesAwardedRenewal 2 yrsPublished value£420,000

Zero Waste Scotland required a single Supplier to provide a “print on demand” service for the production of printed materials and for the safe and secure and trackable distribution of those materials to a stated location or locations thereafter and set up of some event materials.

Zero Waste Scotland required a range of print requirements from this service, including but not limited to :

*Litho and digital outputs of Brochures, flyers, postcards, posters

*Business cards

*Bound documents, reports, case studies

*Magazines, newsletters

*Forms, certificates

*Exhibition displays of Banners

*Artwork

*Signs, Boards, Stands

*Promotional goods o Good to Go food boxes

*Branded merchandise, e.g. food bag clips, measuring jugs, etc.

*Bespoke service if required Additional information: We required 1 Supplier per Lot for this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #5Media MonitoringAwardedRenewal 2 yrsPublished value£80,000

Zero Waste Scotland required a single Supplier to provide a quick, accurate and responsive corporate media monitoring and analysis

service which identifies and supplies relevant media coverage list and full cuttings from mainstream and specialist trade media across the

UK and Scotland. The main focus shall be on Scottish titles at both a national and local level and there may also be a future need to request international coverage.

Zero Waste Scotland require a service which provides daily updates and full cuttings from a comprehensive range of print, digital and broadcast platforms and titles, all collated and presented in a way that is quick and easy for the users to view, while at the same time offering appropriate password and security controls aand full compliance with Newspaper Licensing Agency (NLA) and Copyright Licensing Agency (CLA) requirements as relevant. Additional information: We required 1 Supplier Per lot for this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #6Creative Services ( Large)AwardedRenewal 2 yrsPublished value£2,600,000

Zero Waste Scotland required a single Supplier to support our work in encouraging citizens and businesses to move to a circular economy, to support our in-house team, both strategically and tactically, to deliver outstanding medium to large campaigns that engage and motivate

our key audiences.

Zero Waste Scotland’s Communications Team is responsible for all corporate and programme specific activities across the organization and is looking for a Single Supplier to provide a range of services including:

*research

*strategic planning

*concept creation

*creative development

*art direction

*asset creation

*digital services

*copywriting

*photographyand video

*Management of media planning and buying is also required, though this can be done in conjunction with a sub-contractor.

Key priorities for Zero Waste Scotland that we will require support to deliver include mainstreaming the concept of the circular economy as a key way to meet Scotland’s climate goals, reducing Scotland’s material use across key sectors including the built environment and bioeconomy, and encouraging citizen behaviour change around ending single use and reducing, reusing and recycling as much as possible. Additional information: We required 1 Supplier per Lot for this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #7Creative Services (Small)AwardedRenewal 2 yrsPublished value£2,600,000

Zero Waste Scotland required a single Supplier to support our work in encouraging citizens and businesses to move to a circular economy, to support our in-house team, both strategically and tactically, to deliver outstanding small to medium campaigns that engage and motivate

our key audiences.

Zero Waste Scotland’s Communications Team is responsible for all corporate and programme specific activities across the organisation and is looking for a Single Supplier to provide a range of services including :

*research

*strategic planning

*concept creation

*creative development

*art direction

*asset creation

*digital services

*copywriting

*photographyand video

*Management of media planning and buying is also required, though this can be done in conjunction with a sub-contractor.

Key priorities for Zero Waste Scotland that we will require support to deliver include mainstreaming the concept of the circular economy as a key way to meet Scotland’s climate goals, reducing Scotland’s material use across key sectors including the built environment and bioeconomy, and

encouraging citizen behaviour change around ending single use and reducing, reusing and recycling as much as possible. Additional information: We required 1 Supplier per Lot for this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #8Creative Services FoodAwardedRenewal 2 yrsPublished value£1,000,000

The Scottish Government has identified the tackling of food waste as a key priority for action and established the landmark national target of reducing Scotland’s food waste by 33% by 2025 Therefore Zero Waste Scotland required a single Supplier to provide specialist public relations support to work closely with us to develop an over-arching plan for public relations activities and deliver a series of creative, persuasive, dynamic and high-impact food and drink

waste campaigns, including content creation as necessary.

Services will include; high quality media materials, planning, identification of target audience, internal communications support, creative approach including digital content creation, media training, project delivery, photography, events and exhibition support and evaluation of

creative and dynamic public relations, media initiatives, social media management, stakeholder communication engagement and support and other related communications activity. Additional information: We required 1 supplier per Lot for this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed
Lot #9Communication – Local Authorities & ad hoc supportAwardedRenewal 2 yrsPublished value£1,200,000

Zero Waste Scotland required a single Supplier to provide strategic communications and support services for the development of a communications strategy and associated campaign collateral to assist Scottish local authorities undertaking a major change of their kerbside collection service.

There will be a predominant focus on Scottish Local Authorities, however Communications and support services may also include communication support to businesses , third sector organisations and Zero Waste Scotland itself.

Zero Waste Scotland will offer specialist support to Local Authorities for a variety of support needs including but not exclusive to, planning, co-ordination and delivery of a communications strategy for implementing a major service change, including the development of relevant supporting collateral. These services will be in relation to Service Change at both kerbside and communal level, modification or

new household waste recycling centres, campaigns to help increase household recycling and participation rates, or to reduce recycling contamination. Support is offered to assist the development of consistent and effective communications designed to strategically motivate, inform and engage householders and internal audiences.

It is anticipated that this specialist support will be made available for up to ten local authorities/organisations per year however there maybe occasions when this number is exceeded. Additional information: We required 1 Supplier per Lot for this Framework Agreement

Contract period: 1 Apr 2023 – 31 Mar 2025 (2 yrs)
Delivery: UK
Extensions: 2 x 12 month extensionsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: The lotting strategy, evaluation methodology, principles of lot award will be set out in Contract Notice(s) and tender documentation
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30–50 points depending on the lot; most lots put it at 40 points.
  • “Communications Framework (Creative, Design, Digital, PR, Print, Media…” is a framework: the contest is a place on its panel, up to 9 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 01.04.2027
First published
8 Nov 2022, 08:41 GMT
Last source update
30 May 2023, 11:49 BST
Award evaluation window
6 Feb 2023 – …
Authority reference
O1T2-P7.22.01
FTS notice number
2023/S 000-015239
Classification (CPV)
Advertising and marketing servicesDesign consultancy servicesDesign support servicesDigital printing servicesDirect marketing servicesEnvironmental issues consultancy servicesMarket research servicesMarketing management consultancy servicesMarketing servicesMiscellaneous business and business-related services
+16 morePrint finishing servicesPrinted books, brochures and leaflets
Delivery area
UK
Official registry OCID
ocds-h6vhtk-037fe1 Find a Tender

Publisher note: This is an Award Notice for award of a multi lot Framework Agreement, with a single supplier per lot. (SC Ref:733136)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗

Appointment period ends
6 Feb 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
6 Feb 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Dec 2022 → 30 May 2023 · 5 dates
  1. Next notice expected
    7 Dec 2022
  2. Admission / appointment period endsperiod end, not a bid countdown
    6 Feb 2023, 12:00 GMT
  3. Bids opened
    6 Feb 2023, 12:00 GMT
  4. Contract starts
    1 Apr 2023, 00:00 BST
  5. Notice published
    30 May 2023, 11:49 BST

Notice history

5 events · 3 releases on Find a Tender · since 21 Dec 2022
  1. Published value updated to £9,000,000
    21 Dec 2022, 16:04 GMT
    was £7,000,000
  2. Status changed to active
    21 Dec 2022, 16:04 GMT
  3. Procurement method changed
    21 Dec 2022, 16:04 GMT
  4. Deadline published: 6 Feb 2023, 12:00 GMT
    21 Dec 2022, 16:04 GMT
  5. Status changed to complete
    30 May 2023, 11:49 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 7admitted to the panel · see the list ↓
Bids received 117 from SMEs · busiest of 9 lots
Contracts signed 9latest 12 May 2023

9 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 3 of these contracts carry the same published figure, £250,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Public Relations Services

    Signed
    12 May 2023
    Value
    ceiling above
    Period
    … – 31 Mar 2025
    Status
    active
  • Digital Marketing Services

    Signed
    12 May 2023
    Value
    ceiling above
    Period
    … – 31 Mar 2025
    Status
    active
  • Digital & Web Development Services

    Signed
    12 May 2023
    Value
    ceiling above
    Period
    … – 31 Mar 2025
    Status
    active
  • Print and Distribution Services

    Signed
    12 May 2023
    Value
    £420,000
    Period
    … – 31 Mar 2025
    Status
    active
  • Media Monitoring

    Signed
    12 May 2023
    Value
    £80,000
    Period
    … – 31 Mar 2025
    Status
    active
  • Creative Services ( Large)

    Signed
    12 May 2023
    Value
    £2,600,000
    Period
    … – 31 Mar 2025
    Status
    active
  • Creative Services (Small)

    Signed
    12 May 2023
    Value
    £2,600,000
    Period
    … – 31 Mar 2025
    Status
    active
  • Creative Services Food

    Signed
    12 May 2023
    Value
    £1,000,000
    Period
    … – 31 Mar 2025
    Status
    active
  • Communication – Local Authorities & ad hoc support

    Signed
    12 May 2023
    Value
    £1,200,000
    Period
    … – 31 Mar 2025
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Digital Marketing Services5bids · 5 electronic · 5 from abroad4——
2 · Digital & Web Development Services2bids · 2 electronic · 2 from abroad2——
3 · Public Relations Services11bids · 11 electronic · 11 from abroad7——
4 · Print and Distribution Services2bids · 2 electronic · 2 from abroad2——
5 · Media Monitoring2bids · 2 electronic · 2 from abroad1——
6 · Creative Services ( Large)4bids · 4 electronic · 4 from abroad4——
7 · Creative Services (Small)6bids · 6 electronic · 6 from abroad5——
8 · Creative Services Food3bids · 3 electronic · 3 from abroad3——
9 · Communication – Local Authorities & ad hoc support6bids · 6 electronic · 6 from abroad4——

Contracting authority & participating public bodies

Zero Waste Scotland Ltd

Contracting authorityBody governed by public lawEnvironmental protection Ground Floor, Moray House, Forthside Way, Stirling, Scotland, FK8 1QZContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Stirling Sheriff Court & Justice of the PeaceReview body Stirling

Framework contractors & participating bidders

7 commercial parties on the notice
  • Frame PRFramework contractor Four Winds Pavilion, Pacific Quay, Glasgow, Scotland, G51 1DZ
  • LUXFramework contractor 27 Maritime Street, Edinburgh, Scotland, EH6 6SE
  • Nicki Souter AssociatesFramework contractor The Poppy House, Torhill, By- Ardargie, Forgandenny, Perthshire, UK, PH2 9DQ
  • OnclusiveFramework contractor 222 Gray's Inn Road, London, UK, WC1X 8HB
  • Potts Print UKFramework contractor Atlas House, Nelson Park, Cramlington, UK, NE23 1WG
  • Stand LtdFramework contractor 170 Kelvinhaugh Street, Glasgow, UK, G3 8PR
  • The Union Advertising Agency LtdFramework contractor Union House, 18 Inverleith Terrace, Edinburgh, UK, EH3 5NS

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria