Official UK procurement notice
Communications Framework (Creative, Design, Digital, PR, Print, Media Monitoring, Communication Support)
Authority: Zero Waste Scotland Ltd
What is being bought9 lots · detail below
Published requirement descriptionZero Waste Scotland required the service provision of a Communications Framework which included the following services: creative, design, digital, public relations, print, media monitoring to support Zero Waste Scotlands work and also specific communications support for our partner local authorities. This Framework will
replace a number of contracts that are currently coming to an end.
- Recurrence: 01.04.2027
CPV: Advertising and marketing services · Design consultancy services · Design support services · Digital printing services · Direct marketing services · Environmental issues consultancy services · Market research services · Marketing management consultancy services · Marketing services · Miscellaneous business and business-related services · Print finishing services · Printed books, brochures and leaflets · +14 more
How this framework works
From the published notice- Places
- up to 9 suppliers · 11 bids on the busiest of 9 lots (1.2 per place) · 7 appointed
- Framework period
- 2 yrs from 1 Apr 2023
Lots and requirements (9)Procurement structure
9 lots · all with a published value · a supplier may bid for at most 8 of them · evaluation weights differ by lotEvery one of these 3 lots carries the same published figure, £250,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Digital Marketing ServicesAwardedRenewalceiling above
Zero Waste Scotland required a single Supplier to provide Digital Marketing Services, to support our work in encouraging citizens and businesses to move to a circular economy, to support our in-house team, both strategically and tactically, and to support outstanding campaigns that engage and motivate our key audiences and ensure a best-in-class experience for our users.
Digital marketing services will be required to support our in-house team in developing and implementing campaigns and BAU digital activity. The agency will act as an extension of the Digital team, providing day-to-day advice and support on a range of activities, such as:
*Messaging development for digital campaigns
*Research to support digital marketing activities
*Digital content creation e.g. animations, video, web content
*Digital media buying
*Digital marketing support
*Social media strategy and management
*Digital strategy
*SEO services
*Paid advertising support
*Measurement and evaluation, including automated reports and dashboards Additional information: We required 1 Supplier per Lot under this Framework Agreement
Lot #2Digital & Web Development ServicesAwardedRenewalceiling above
Zero Waste Scotland required a single Supplier to provide services for the ongoing maintenance and development of Zero Waste Scotland’s new website infrastructure, ensuring the site remains effective, secure and continues to evolve and meet our needs as we lead Scotland to use products and materials responsibly.
Zero Waste Scotland has recently undertaken a large digital communications transformation project and will soon be working within a new single website, built within an innovative Headless Content Management framework.
The website will be hosted within a new, high-performance, modular cloud hosting environment. Additional information: We required 1 Supplier per Lot under this Framework Agreement
Lot #3Public Relations ServicesAwardedRenewalceiling above
Zero Waste Scotland required a single Supplier to provide Public Relations Services to support our in-house team to support us with our longer-term ambitions, and implementing a range of specific communications campaigns that engage and motivate our key audiences.
These services will contribute towards Zero Waste Scotland wider Communications Team objectives by:
*Enhancing the reputation and credibility of Zero Waste Scotland as a corporate brand and, by extension, its sub-brands
*Effective distribution of our news and high-profile communications through close alignment with key stakeholders, facilitated by
centrally-organized communications management
*Building our reputation internationally, leading to recognized expertise in our areas of work.
*Positioning Zero Waste Scotland as influencers on key issues. By doing this effectively at a corporate level, we will increase our success
rate, as we are seen as leaders and experts in the field. Additional information: We required 1 Supplier per Lot for this Framework Agreement
Lot #4Print and Distribution ServicesAwardedRenewalPublished value£420,000
Zero Waste Scotland required a single Supplier to provide a “print on demand” service for the production of printed materials and for the safe and secure and trackable distribution of those materials to a stated location or locations thereafter and set up of some event materials.
Zero Waste Scotland required a range of print requirements from this service, including but not limited to :
*Litho and digital outputs of Brochures, flyers, postcards, posters
*Business cards
*Bound documents, reports, case studies
*Magazines, newsletters
*Forms, certificates
*Exhibition displays of Banners
*Artwork
*Signs, Boards, Stands
*Promotional goods o Good to Go food boxes
*Branded merchandise, e.g. food bag clips, measuring jugs, etc.
*Bespoke service if required Additional information: We required 1 Supplier per Lot for this Framework Agreement
Lot #5Media MonitoringAwardedRenewalPublished value£80,000
Zero Waste Scotland required a single Supplier to provide a quick, accurate and responsive corporate media monitoring and analysis
service which identifies and supplies relevant media coverage list and full cuttings from mainstream and specialist trade media across the
UK and Scotland. The main focus shall be on Scottish titles at both a national and local level and there may also be a future need to request international coverage.
Zero Waste Scotland require a service which provides daily updates and full cuttings from a comprehensive range of print, digital and broadcast platforms and titles, all collated and presented in a way that is quick and easy for the users to view, while at the same time offering appropriate password and security controls aand full compliance with Newspaper Licensing Agency (NLA) and Copyright Licensing Agency (CLA) requirements as relevant. Additional information: We required 1 Supplier Per lot for this Framework Agreement
Lot #6Creative Services ( Large)AwardedRenewalPublished value£2,600,000
Zero Waste Scotland required a single Supplier to support our work in encouraging citizens and businesses to move to a circular economy, to support our in-house team, both strategically and tactically, to deliver outstanding medium to large campaigns that engage and motivate
our key audiences.
Zero Waste Scotland’s Communications Team is responsible for all corporate and programme specific activities across the organization and is looking for a Single Supplier to provide a range of services including:
*research
*strategic planning
*concept creation
*creative development
*art direction
*asset creation
*digital services
*copywriting
*photographyand video
*Management of media planning and buying is also required, though this can be done in conjunction with a sub-contractor.
Key priorities for Zero Waste Scotland that we will require support to deliver include mainstreaming the concept of the circular economy as a key way to meet Scotland’s climate goals, reducing Scotland’s material use across key sectors including the built environment and bioeconomy, and encouraging citizen behaviour change around ending single use and reducing, reusing and recycling as much as possible. Additional information: We required 1 Supplier per Lot for this Framework Agreement
Lot #7Creative Services (Small)AwardedRenewalPublished value£2,600,000
Zero Waste Scotland required a single Supplier to support our work in encouraging citizens and businesses to move to a circular economy, to support our in-house team, both strategically and tactically, to deliver outstanding small to medium campaigns that engage and motivate
our key audiences.
Zero Waste Scotland’s Communications Team is responsible for all corporate and programme specific activities across the organisation and is looking for a Single Supplier to provide a range of services including :
*research
*strategic planning
*concept creation
*creative development
*art direction
*asset creation
*digital services
*copywriting
*photographyand video
*Management of media planning and buying is also required, though this can be done in conjunction with a sub-contractor.
Key priorities for Zero Waste Scotland that we will require support to deliver include mainstreaming the concept of the circular economy as a key way to meet Scotland’s climate goals, reducing Scotland’s material use across key sectors including the built environment and bioeconomy, and
encouraging citizen behaviour change around ending single use and reducing, reusing and recycling as much as possible. Additional information: We required 1 Supplier per Lot for this Framework Agreement
Lot #8Creative Services FoodAwardedRenewalPublished value£1,000,000
The Scottish Government has identified the tackling of food waste as a key priority for action and established the landmark national target of reducing Scotland’s food waste by 33% by 2025 Therefore Zero Waste Scotland required a single Supplier to provide specialist public relations support to work closely with us to develop an over-arching plan for public relations activities and deliver a series of creative, persuasive, dynamic and high-impact food and drink
waste campaigns, including content creation as necessary.
Services will include; high quality media materials, planning, identification of target audience, internal communications support, creative approach including digital content creation, media training, project delivery, photography, events and exhibition support and evaluation of
creative and dynamic public relations, media initiatives, social media management, stakeholder communication engagement and support and other related communications activity. Additional information: We required 1 supplier per Lot for this Framework Agreement
Lot #9Communication – Local Authorities & ad hoc supportAwardedRenewalPublished value£1,200,000
Zero Waste Scotland required a single Supplier to provide strategic communications and support services for the development of a communications strategy and associated campaign collateral to assist Scottish local authorities undertaking a major change of their kerbside collection service.
There will be a predominant focus on Scottish Local Authorities, however Communications and support services may also include communication support to businesses , third sector organisations and Zero Waste Scotland itself.
Zero Waste Scotland will offer specialist support to Local Authorities for a variety of support needs including but not exclusive to, planning, co-ordination and delivery of a communications strategy for implementing a major service change, including the development of relevant supporting collateral. These services will be in relation to Service Change at both kerbside and communal level, modification or
new household waste recycling centres, campaigns to help increase household recycling and participation rates, or to reduce recycling contamination. Support is offered to assist the development of consistent and effective communications designed to strategically motivate, inform and engage householders and internal audiences.
It is anticipated that this specialist support will be made available for up to ten local authorities/organisations per year however there maybe occasions when this number is exceeded. Additional information: We required 1 Supplier per Lot for this Framework Agreement
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Digital Marketing Services | 60% | 40% | |
| 2 · Digital & Web Development Services | 60% | 40% | |
| 3 · Public Relations Services | 60% | 40% | |
| 4 · Print and Distribution Services | 65% | 35% | |
| 5 · Media Monitoring | 60% | 40% | |
| 6 · Creative Services ( Large) | 60% | 40% | |
| 7 · Creative Services (Small) | 50% | 50% | |
| 8 · Creative Services Food | 60% | 40% | |
| 9 · Communication – Local Authorities & ad hoc support | 70% | 30% |
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 30–50 points depending on the lot; most lots put it at 40 points.
- “Communications Framework (Creative, Design, Digital, PR, Print, Media…” is a framework: the contest is a place on its panel, up to 9 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 01.04.2027
- First published
- 8 Nov 2022, 08:41 GMT
- Last source update
- 30 May 2023, 11:49 BST
- Award evaluation window
- 6 Feb 2023 – …
- Authority reference
O1T2-P7.22.01- FTS notice number
2023/S 000-015239- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-037fe1Find a Tender
Publisher note: This is an Award Notice for award of a multi lot Framework Agreement, with a single supplier per lot. (SC Ref:733136)
How it was run
Official noticeTender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ↗
- Appointment period ends
- 6 Feb 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 6 Feb 2023, 12:00 GMT
Timeline
7 Dec 2022 → 30 May 2023 · 5 dates- Next notice expected7 Dec 2022
- Admission / appointment period endsperiod end, not a bid countdown6 Feb 2023, 12:00 GMT
- Bids opened6 Feb 2023, 12:00 GMT
- Contract starts1 Apr 2023, 00:00 BST
- Notice published30 May 2023, 11:49 BST
Notice history
5 events · 3 releases on Find a Tender · since 21 Dec 2022- Published value updated to £9,000,00021 Dec 2022, 16:04 GMTwas £7,000,000
- Status changed to active21 Dec 2022, 16:04 GMT
- Procurement method changed21 Dec 2022, 16:04 GMT
- Deadline published: 6 Feb 2023, 12:00 GMT21 Dec 2022, 16:04 GMT
- Status changed to complete30 May 2023, 11:49 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast9 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 3 of these contracts carry the same published figure, £250,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Public Relations Services
- Signed
- 12 May 2023
- Value
- ceiling above
- Period
- … – 31 Mar 2025
- Status
- active
Digital Marketing Services
- Signed
- 12 May 2023
- Value
- ceiling above
- Period
- … – 31 Mar 2025
- Status
- active
Digital & Web Development Services
- Signed
- 12 May 2023
- Value
- ceiling above
- Period
- … – 31 Mar 2025
- Status
- active
Print and Distribution Services
- Signed
- 12 May 2023
- Value
- £420,000
- Period
- … – 31 Mar 2025
- Status
- active
Media Monitoring
- Signed
- 12 May 2023
- Value
- £80,000
- Period
- … – 31 Mar 2025
- Status
- active
Creative Services ( Large)
- Signed
- 12 May 2023
- Value
- £2,600,000
- Period
- … – 31 Mar 2025
- Status
- active
Creative Services (Small)
- Signed
- 12 May 2023
- Value
- £2,600,000
- Period
- … – 31 Mar 2025
- Status
- active
Creative Services Food
- Signed
- 12 May 2023
- Value
- £1,000,000
- Period
- … – 31 Mar 2025
- Status
- active
Communication – Local Authorities & ad hoc support
- Signed
- 12 May 2023
- Value
- £1,200,000
- Period
- … – 31 Mar 2025
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Digital Marketing Services | 5bids · 5 electronic · 5 from abroad | 4 | — | — |
| 2 · Digital & Web Development Services | 2bids · 2 electronic · 2 from abroad | 2 | — | — |
| 3 · Public Relations Services | 11bids · 11 electronic · 11 from abroad | 7 | — | — |
| 4 · Print and Distribution Services | 2bids · 2 electronic · 2 from abroad | 2 | — | — |
| 5 · Media Monitoring | 2bids · 2 electronic · 2 from abroad | 1 | — | — |
| 6 · Creative Services ( Large) | 4bids · 4 electronic · 4 from abroad | 4 | — | — |
| 7 · Creative Services (Small) | 6bids · 6 electronic · 6 from abroad | 5 | — | — |
| 8 · Creative Services Food | 3bids · 3 electronic · 3 from abroad | 3 | — | — |
| 9 · Communication – Local Authorities & ad hoc support | 6bids · 6 electronic · 6 from abroad | 4 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Stirling Sheriff Court & Justice of the PeaceReview body
Framework contractors & participating bidders
7 commercial parties on the notice- Frame PRFramework contractor
- LUXFramework contractor
- Nicki Souter AssociatesFramework contractor
- OnclusiveFramework contractor
- Potts Print UKFramework contractor
- Stand LtdFramework contractor
- The Union Advertising Agency LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Technical selection criteria
- Economic and financial selection criteria