Find a TenderOpen admission Tender notice
Published 23 Jul 2026, 13:36 BST

Official UK procurement notice

CM3601 Marketing Services · UK public procurement notice

Authority: YORKSHIRE WATER SERVICES LIMITED (Public body)

Framework agreement2 lotsServicesCompetitive flexible procedureAbove thresholdUtilities
Framework ceiling (notional)£14,250,000total for 2 lots · framework ceiling, not attributable revenue · 1 value update
Admission open until 13 Nov 202623:59 GMT · period end, not a bid countdown
Clarification cut-off 4 Nov 202617:00 GMT · questions to the authority
Framework period 3 yrsends 29 Apr 2030 · up to 29 Apr 2033 with extensions · starts 30 Apr 2027

What is being bought2 lots · detail below

Published requirement description

Yorkshire Water Services Limited is seeking to appoint suitably qualified and experienced marketing services providers to a framework agreement to support the planning, development, delivery and evaluation of integrated marketing and communications activity.

The framework will support Yorkshire Water in delivering its strategic objectives, strengthening customer engagement and trust, raising awareness of key services and initiatives, promoting positive behaviours and supporting the organisation's wider business, environmental and public service priorities.

The scope of the framework may include, but is not limited to, strategic marketing planning, brand development and management, creative strategy and campaign development, advertising, digital marketing, social media, content creation, customer engagement, audience insight and research, media planning and buying, campaign implementation, performance measurement and evaluation.

Appointed suppliers may be required to provide services across a range of channels and audiences, developing effective, accessible and inclusive communications that respond to customer needs and deliver measurable outcomes. Activity may support customer awareness and understanding, water efficiency, environmental protection, operational communications, service improvements, reputation management and other corporate priorities.

Yorkshire Water intends to establish a flexible framework arrangement through which services may be commissioned in response to changing business requirements. The framework may comprise one or more suppliers and/or lots, subject to the final procurement structure. Specific requirements, deliverables and performance expectations will be defined through individual call-off contracts or work packages.

The appointed supplier(s) will be expected to demonstrate relevant expertise, creative capability, strategic insight, effective project and account management, value for money and a commitment to delivering high-quality, measurable and sustainable outcomes. Suppliers must also be able to work collaboratively with Yorkshire Water stakeholders and other appointed partners, ensuring consistency with the organisation's brand, values, regulatory obligations and customer commitments.

The procurement aims to secure high-quality, innovative and cost-effective marketing services that provide flexibility, support continuous improvement and deliver demonstrable value for Yorkshire Water and the communities it serves.

  • How the procedure runs: Yorkshire Water Services Limited is seeking to appoint suitably qualified and experienced marketing services providers to a framework agreement to support the planning, development, delivery and evaluation of integrated marketing and communications activity. The framework will support Yorkshire Water in delivering its strategic objectives, strengthening customer engagement and trust, raising awareness of key services and initiatives, promoting positive behaviours and supporting the organisation's wider business, environmental and public service priorities. The scope of the framework may include, but is not limited to, strategic marketing planning, brand development and management, creative strategy and campaign development, advertising, digital marketing, social media, content creation, customer engagement, audience insight and research, media planning and buying, campaign implementation, performance measurement and evaluation. Appointed suppliers may be required to provide services across a range of channels and audiences, developing effective, accessible and inclusive communications that respond to customer needs and deliver measurable outcomes. Activity may support customer awareness and understanding, water efficiency, environmental protection, operational communications, service improvements, reputation management and other corporate priorities. Yorkshire Water intends to establish a flexible framework arrangement through which services may be commissioned in response to changing business requirements. The framework may comprise one or more suppliers and/or lots, subject to the final procurement structure. Specific requirements, deliverables and performance expectations will be defined through individual call-off contracts or work packages. The appointed supplier(s) will be expected to demonstrate relevant expertise, creative capability, strategic insight, effective project and account management, value for money and a commitment to delivering high-quality, measurable and sustainable outcomes. Suppliers must also be able to work collaboratively with Yorkshire Water stakeholders and other appointed partners, ensuring consistency with the organisation's brand, values, regulatory obligations and customer commitments. The procurement aims to secure high-quality, innovative and cost-effective marketing services that provide flexibility, support continuous improvement and deliver demonstrable value for Yorkshire Water and the communities it serves.

CPV: Marketing services

How this framework works

From the published notice
Type
Closed framework
Call-offs
every call-off is a further competition among the appointed suppliers
Framework period
3 yrs · up to 6 yrs from 30 Apr 2027
Published description of the framework

The Framework will use a combination of Direct Award Taxi-Rank and Mini-Competitions for award across the various lots

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1Brand and Marketing ServicesRenewal 3 yrsPublished value£3,400,000

Lot 1 - covers the provision of strategic, creative and operational services relating to brand, marketing, campaigns, communications, content and associated customer engagement activity as well as Freelance content and creative support

Contract period: 30 Apr 2027 – 29 Apr 2030 (3 yrs) · up to 29 Apr 2033 with extensionsValue: £3,400,000 exc. VAT · £3,400,000 inc. VAT
Delivery: UK
Extensions: 3 years plus additional 2 + 1 years
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Capability Questions - 50%

    Commercial Evaluation - 35%

    Supplier Campaign Briefing - 15%

    shortlisting

Who is likely to bid for this lot ↓

Lot #2Media Buying and Media ServicesRenewal 3 yrsPublished value£9,717,000

Lot 2 covers but it's not limited to media strategy, planning, buying, optimisation, measurement and associated media services. The Supplier shall act transparently and provide clear evidence supporting media recommendations and investment decisions.

Contract period: 30 Apr 2027 – 29 Apr 2030 (3 yrs) · up to 29 Apr 2033 with extensionsValue: £9,717,000 exc. VAT · £9,717,000 inc. VAT
Delivery: UK
Extensions: 3 years plus additional 2 + 1 years
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Capability Questions - 50%

    Commercial Evaluation - 35%

    Supplier Campaign Briefing - 15%

    shortlisting

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored · same split on all 2 lots
Quality: 65%Price: 35%
Published sub-criteria (3)
  • Capability Questionsnaire: 50%
  • Supplier Campaign Briefing: 15%
  • Commercial Evaluation: 35%
Published award criteria (3)
  • Capability Questionsnaire
  • Commercial Evaluation
  • Supplier Campaign Briefing
Conditions of participation · identical on every lot1
  • Condition of participation

    Capability Questions - 50%

    Commercial Evaluation - 35%

    Supplier Campaign Briefing - 15%

    shortlisting
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
  • “CM3601 Marketing Services” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Competition analysis · published record, not a forecast of who will bid

How YORKSHIRE WATER SERVICES LIMITED buys Advertising and marketing services (CPV 7934), and who usually turns up

YORKSHIRE WATER SERVICES LIMITED’s own published record, next to the published market for the same work. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Advertising and marketing services (CPV 7934) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerYORKSHIRE WATER SERVICES LIMITED · division 79
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 0 of 7 known-size awards · market: no supplier sizes published
0%—

No small-firm winners recorded among this authority’s published awards in this sample.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 0 of 3 known-location awards · market: no winner locations published
0 of 3—

Most of this buyer’s recorded winners are registered outside the delivery region.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 25 decided notices · market: no decision dates published
111 days—

Half of these awards were announced within 111 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: 2 procurements with awards; rival share unknown · market: no bid counts or routes published
——

Awards are recorded, but published direct routes and bid counts do not establish this buyer’s share.

2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1Brand and Marketing ServicesCPV 7934200036 monthsPublished estimate£3.4m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

6expected bids1% chance of a single bid
forecast from 9 past contests
Forecast chances for this lot
1 bid1%
Chance this lot gets 1 bid: 1%. This is a forecast.
2–315%
Chance this lot gets 2–3: 15%. This is a forecast.
4–623%
Chance this lot gets 4–6: 23%. This is a forecast.
7+62%
Chance this lot gets 7+: 62%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
PricewaterhouseCoopers LLP (PwC)Worked for this buyerRegulation Assurancenotice published Nov 2025——Similar wording and category

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
6 panel places
£15m11 awards in 36m · last 1 months ago7 live · £35m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=3
3 panel places
£2.5m3 awards in 36m · last 8 months ago2 live · £2.0m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=3
1 panel places
£400k2 awards in 36m · last 8 months ago1 live · £15m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=1
3 panel places
£11m7 awards in 36m · last 15 months ago1 live · £1.6m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=2
1 panel places
£96k2 awards in 36m · last 11 months ago1 live · £520k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
Lot #2Media Buying and Media ServicesCPV 7934200036 monthsPublished estimate£9.7m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

6expected bids1% chance of a single bid
forecast from 9 past contests
Forecast chances for this lot
1 bid1%
Chance this lot gets 1 bid: 1%. This is a forecast.
2–321%
Chance this lot gets 2–3: 21%. This is a forecast.
4–627%
Chance this lot gets 4–6: 27%. This is a forecast.
7+51%
Chance this lot gets 7+: 51%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
6 panel places
£15m11 awards in 36m · last 1 months ago7 live · £35m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=3
3 panel places
£149m22 awards in 36m · last 5 months ago11 live · £144m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=8
5 panel places
£3.3m10 awards in 36m · last 4 months ago2 live · £39m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=2
2 panel places
£636k5 awards in 36m · last 1 months ago1 live · £70k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
3 panel places
£2.5m3 awards in 36m · last 8 months ago2 live · £2.0m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=3
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open admission
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Jul 2026, 13:36 BST
Last source update
22 Oct 2026, 16:31 BST
Award evaluation window
Submission end – 16 Apr 2027
Authority reference
CM3601
FTS notice number
2026/S 000-100162
Latest notice
Tender notice (UK4)
Classification (CPV)
Marketing services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06d1fa Find a Tender
How it runs

Yorkshire Water Services Limited is seeking to appoint suitably qualified and experienced marketing services providers to a framework agreement to support the planning, development, delivery and evaluation of integrated marketing and communications activity.

The framework will support Yorkshire Water in delivering its strategic objectives, strengthening customer engagement and trust, raising awareness of key services and initiatives, promoting positive behaviours and supporting the organisation's wider business, environmental and public service priorities.

The scope of the framework may include, but is not limited to, strategic marketing planning, brand development and management, creative strategy and campaign development, advertising, digital marketing, social media, content creation, customer engagement, audience insight and research, media planning and buying, campaign implementation, performance measurement and evaluation.

Appointed suppliers may be required to provide services across a range of channels and audiences, developing effective, accessible and inclusive communications that respond to customer needs and deliver measurable outcomes. Activity may support customer awareness and understanding, water efficiency, environmental protection, operational communications, service improvements, reputation management and other corporate priorities.

Yorkshire Water intends to establish a flexible framework arrangement through which services may be commissioned in response to changing business requirements. The framework may comprise one or more suppliers and/or lots, subject to the final procurement structure. Specific requirements, deliverables and performance expectations will be defined through individual call-off contracts or work packages.

The appointed supplier(s) will be expected to demonstrate relevant expertise, creative capability, strategic insight, effective project and account management, value for money and a commitment to delivering high-quality, measurable and sustainable outcomes. Suppliers must also be able to work collaboratively with Yorkshire Water stakeholders and other appointed partners, ensuring consistency with the organisation's brand, values, regulatory obligations and customer commitments.

The procurement aims to secure high-quality, innovative and cost-effective marketing services that provide flexibility, support continuous improvement and deliver demonstrable value for Yorkshire Water and the communities it serves.

How to participate & submission route

Official notice Apply via SAP Ariba
Submission portal named on this notice: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free buyer-specific invitations
Requests to participate (first stage)
13 Nov 2026, 23:59 GMT
Appointment period ends
13 Nov 2026, 23:59 GMT
Clarification deadline
4 Nov 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically via SAP Ariba, Yorkshire Water's e-procurement portal s1-eu.ariba.com/Sourcing/Main/aw ↗... Suppliers will not be able to view or access the tender in SAP Ariba unless they have been invited by Yorkshire Water through the portal. Those who expressed interest through the UK2 have been invited to participate.

If you wish to participate but are not yet registered as a Yorkshire Water supplier, please email: [email protected] and include the full legal company name, and the email address you wish to register. You will then be issued with a registration request and an invitation to the tender via SAP Ariba.

If you are already registered as a Yorkshire Water supplier but have not received an invitation, please email [email protected] and include your ANID number, your full company name, and your registered Ariba email address, so that an invitation to the tender can be issued.

Tender submissions by email or post will not be accepted.

Timeline

23 Jul 2026 → 30 Apr 2027 · 8 dates
  1. Planning notice published92 days ago
    23 Jul 2026, 13:36 BST
  2. Market engagement77 days ago
    6 Aug 2026, 23:59 BST

    Suppliers are invited to express interest via email to [email protected] with brief details of their service offering. Further engagement (e.g., RFI or supplier calls) may follow.

    There are no specific conditions for participation in this market engagement. Participation is voluntary and non-binding.

  3. Tender notice publishedearlier today
    22 Oct 2026, 16:31 BST
  4. Today
    23 Oct 2026
  5. Clarification questions byin 13 days
    4 Nov 2026, 17:00 GMT
  6. Admission / appointment period endsin 22 days · period end, not a bid countdown
    13 Nov 2026, 23:59 GMT
  7. Next notice expectedin 24 days
    15 Nov 2026, 23:59 GMT
  8. Award decision expected byin 176 days
    16 Apr 2027, 23:59 BST
  9. Contract startsin 189 days
    30 Apr 2027, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 23 Jul 2026
  1. Preliminary market engagement notice published
    23 Jul 2026, 13:36 BST
    UK2
  2. Tender notice published
    22 Oct 2026, 16:31 BST
    UK4
  3. Published value updated to £14,250,000
    22 Oct 2026, 16:31 BST
    was £12,000,000
  4. Status changed to active
    22 Oct 2026, 16:31 BST
  5. Procurement method changed
    22 Oct 2026, 16:31 BST

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

YORKSHIRE WATER SERVICES LIMITED

Contracting authorityPrivate utility GB-COH: 02366682 · GB-PPON: PXGT-3622-WXBQ Ellington House, Leeds, Yorkshire & Humber, LS10 1ABContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure