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Official procurement procedure

Citizen Home Health Safety Check Contract

Boards and fuse boxes
Boiler installations
Circuit breakers
+61 more
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Citizen Housing Group Limited: "Citizen Home Health Safety Check Contract". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCitizen Housing Group LimitedScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Citizen Housing Group Limited
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Citizen Housing Group Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
8Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCitizen Housing Group Limited
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published27 May 2025, 17:02 BST
Last source update27 May 2025, 17:02 BST
Recurring procurementNot published
ClassificationBoards and fuse boxes, Boiler installations, Circuit breakers, Construction materials and associated items, Construction work for houses, Construction work for multi-dwelling buildings and individual houses, Distribution equipment, Electric switchboards, Electrical accessories, Electrical apparatus for switching or protecting electrical circuits, Electrical components, Electrical domestic appliances, Electrical equipment and apparatus, Electrical fitting work, Electrical installation work, Electrical installation work of heating and other electrical building-equipment, Electrical insulating fittings, Electrical services, Electrical supplies and accessories, Electrical wiring and fitting work, Electrical wiring work, Electricity distribution, Electricity distribution and control apparatus, Electricity distribution and related services, Electricity supplies, Electricity, heating, solar and nuclear energy, Environmental improvement works, Fire-alarm system installation work, Fire-alarm systems, Fire-detection systems, Gas appliance maintenance services, Gas distribution, Gas distribution and related services, Health and safety services, Heating, ventilation and air-conditioning installation work, Installation services of electrical and mechanical equipment, Installation services of electrical equipment, Installation services of electricity distribution and control equipment, Insulators and insulating fittings, Lightning arrestors, Mechanical and electrical engineering services, Non-electric domestic appliances, Operation of electrical installations, Repair and maintenance services for non-electrical machinery, Repair and maintenance services of boilers, Repair and maintenance services of building installations, Repair and maintenance services of central heating, Repair and maintenance services of electrical and mechanical building installations, Repair and maintenance services of electrical building installations, Repair and maintenance services of electrical distribution equipment, Repair and maintenance services of electrical machinery, apparatus and associated equipment, Repair and maintenance services of mechanical building installations, Sewer mains, Solar energy, Switchgear, Technical inspection and testing services, Technical inspection services, Technical testing services, Water distribution and related services, Water heaters and heating for buildings; plumbing equipment
Delivery area
OCIDocds-h6vhtk-048965
What is being bought
Citizen has awarded a contract for the provision of Home Health Safety Checks, including gas servicing and electrical compliance works. The contract is split into two lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry Following a two-stage restricted procedure, Sure Maintenance Ltd has been appointed as the successful supplier for both lots. The contract will run for a period of up to 10 years and is designed to promote best practice in service delivery, innovation, and collaborative working. The procurement process was conducted in accordance with the Public Contracts Regulations 2015.
What changed
From the official release history
  1. Status changed to complete
    27 May 2025, 17:02 BST
  2. Official notice release published
    27 May 2025, 17:02 BST
  3. tender value changed
    14 Oct 2024, 15:34 BST
  4. Status changed to published status
    14 Oct 2024, 15:34 BST
  5. Official notice release published
    14 Oct 2024, 15:34 BST
  6. Submission deadline changed to published date
    14 Oct 2024, 15:34 BST
  7. Published value updated to £100,000,000
    9 Aug 2024, 12:19 BST
  8. Status changed to active
    9 Aug 2024, 12:19 BST
  9. Official notice release published
    9 Aug 2024, 12:19 BST
  10. Submission deadline changed to 10 Sept 2024, 12:00 BST
    9 Aug 2024, 12:19 BST
  11. Buyer information updated
    9 Aug 2024, 12:19 BST
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    Birmingham, Hereford and Worcester
    cancelled
    Published valueNot published
    The contract covers the provision of Home Health Safety Checks across Citizen’s housing stock, comprising approximately 30,000 residential properties. The scope of services includes, but is not limited to: Annual gas servicing and maintenance Responsive gas repairs and emergency breakdown cover Electrical testing (EICRs) and remedial works Electrical upgrades and installations Data gathering to support asset management Delivery of additional home compliance checks during scheduled visits The services will be delivered under a Term Partnering Contract (TPC) with robust performance monitoring through KPIs and clear provisions for early termination in the event of poor performance. The works are split across two geographic lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry The contract is designed to reduce the number of visits to residents’ homes by coordinating multiple compliance activities during a single visit, thereby improving access rates and service efficiency. The contractor is also required to deliver added value through social value commitments, local employment, and innovative digital solutions to enhance customer experience. The duration of the contract is up to 10 years, comprising an initial term and potential extension periods.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Coventry
    cancelled
    Published valueNot published
    The contract covers the provision of Home Health Safety Checks across Citizen’s housing stock, comprising approximately 30,000 residential properties. The scope of services includes, but is not limited to: Annual gas servicing and maintenance Responsive gas repairs and emergency breakdown cover Electrical testing (EICRs) and remedial works Electrical upgrades and installations Data gathering to support asset management Delivery of additional home compliance checks during scheduled visits The services will be delivered under a Term Partnering Contract (TPC) with robust performance monitoring through KPIs and clear provisions for early termination in the event of poor performance. The works are split across two geographic lots: Lot 1: Birmingham, Hereford and Worcester Lot 2: Coventry The contract is designed to reduce the number of visits to residents’ homes by coordinating multiple compliance activities during a single visit, thereby improving access rates and service efficiency. The contractor is also required to deliver added value through social value commitments, local employment, and innovative digital solutions to enhance customer experience. The duration of the contract is up to 10 years, comprising an initial term and potential extension periods.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    27 May 2025, 17:02 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 10 Dec 2024, 00:00 GMT · £11,580,459
Commercial outcome and competition
Awards
Sureserve Compliance Holdings Limited
Not published · Not published · active
Contracts
Citizen Home Health Safety Check Contract - August 2024
£11,580,459 · signed 10 Dec 2024, 00:00 GMT · active
Bid statistics
bids: 8 (lot 1)
Buyer and organisations in this procedure

Citizen Housing Group Limited

Contracting authority GB-FTS-121143
View buyer profile
  • Citizen Housing Group Limited
    buyer

    RS008181
    4040 Lakeside, Birmingham, UKG, B37 7YN
    +44 1707339800
  • Cabinet Office
    reviewContactPoint

    70 Whitehall, London, SW1A 2AS
  • High Court of England & Wales
    reviewBody

    The Strand, London, WC2A 2LL
  • Sureserve Compliance Holdings Limited
    supplier

    9790918
    Norfolk House, 13 Southampton Place, London, England, WC1A 2AJ, Southampton, UKI
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published