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Published 22 Aug 2022, 10:55 BST

Official UK procurement notice

CHIC Telecoms Dynamic Purchasing System [DPS]

Authority: Communities and Housing Investment Consortium Limited ("CHIC")·Consortium: 3 public authorities

Dynamic market4 lotsServicesRestricted procedure
Dynamic market estimate£40,000,000total for 4 lots · market-wide estimate, not attributable revenue
Admission open until 18 Aug 202715:00 BST · period end, not a bid countdown
Lots 4see the lot list below

What is being bought4 lots · detail below

Published requirement description

CHIC publishes this Notice of an Amendment to be made to the DPS in pursuance of the original Notice 2017/S 159-328774 published in OJEU on the 18th August 2017 and subsequent corrigendum (Notice Reference: 2022 - 210431) extending the DPS until 18th August 2027. All other details relating to this DPS remain unchanged.

CHIC invites organisations to participate in a DPS for telecoms supplies and services for a further 60 month term. The DPS will be accessible by members of CHIC. The DPS may be used by all Registered Providers of Social Housing, Local Authorities and all other contracting authorities that are located in the United Kingdom (“Customers”), including those listed in Schedule 1 of the Public Contracts Regulations 2015/102.

The DPS is also available to all current and future members of CHIC, a public sector consortium with a list of members available from: www.chicltd.co.uk/members ↗

The estimated value of contracts to be awarded through the DPS during the 60 month period is approximately £40,000,000 excluding VAT. Any estimate of value is for information purposes only. Therefore, please note that there will be no form of exclusivity or volume that is guaranteed under the DPS and Members will be entitled to enter into other contracts and arrangements with other suppliers.

CPV: Communications network · Dedicated-business telephone network services · Integrated network · Local area network · Local area network services · Maintenance services of telecommunications equipment · Mobile telephones · Mobile-telephone services · Network infrastructure · Telecommunications equipment and supplies · Telecommunications services · Wide area network · +2 more

Lots and requirements (4)Procurement structure

4 lots · 3 with a published value

Every one of these 3 lots carries the same published figure, £10,000,000: it is the dynamic market's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Category 1: Traditional & IP TelephonyRenewalceiling above

Category 1: Traditional & IP Telephony. Including but not limited to all traditional telephony, IP telephony, and any necessary hardware/equipment. Voice services to be provided across PSTN, ISDN, SIP Trunking and any other applicable options available. Services to be provided may include technical guidance for the Customer and ongoing maintenance of equipment, including legacy elements. Additionally, this category can also cover call management, video/audio conferencing and other services relevant to the nature of this category.

Contracts awarded under this DPS Category may include a mix of the listed options, therefore applications to participate are welcomed from Suppliers that do not provide all of the services stated. Estimated total value of contracts to be awarded under this Category during the 60 month period is £10,000,000.

Delivery: UK
Extensions: CHIC are extending the validity period with a further 60-months extension option, reviewed at 12 month increments whereby the authority can, subject to the success of the DPS, amend (extend, shorten, terminate or re-procure) the DPS.Variant bids: not allowed

Who is likely to bid for this lot ↓

Lot #2Category 2: ConnectivityRenewalceiling above

Category 2: Connectivity. Including but not limited to all WAN broadband, Ethernet leased lines, LAN and VPN solutions and any necessary hardware/equipment. Services to be provided may also include guidance/support for the Customer in designing their preferred solution and ongoing management/maintenance.

Contracts awarded under this DPS Category may include a mix of the listed options, therefore applications to participate are welcomed from Suppliers that do not provide all of the services stated. Estimated total value of contracts to be awarded under this Category during the 60 month period is £10,000,000.

Delivery: UK
Extensions: CHIC are extending the validity period with a further 60-months extension option, reviewed at 12 month increments whereby the authority can, subject to the success of the DPS, amend (extend, shorten, terminate or re-procure) the DPS.Variant bids: not allowed

Who is likely to bid for this lot ↓

Lot #3Category 3: Mobile CommunicationsRenewalceiling above

Category 3: Mobile Communications. Including but not limited to data, voice, voicemail services, SMS, mobile email, data applications, devices (handsets, tablets and other equipment) and device management across a variety of tariffs and plans suitable for the requirements of Customers awarding Contracts. Services to be provided may also include guidance and support for the Customer in designing their preferred solution.

Contracts awarded under this DPS Category may include a mix of the listed options, therefore applications to participate are welcomed from Suppliers that do not provide all of the services stated.

Delivery: UK
Extensions: CHIC are extending the validity period with a further 60-months extension option, reviewed at 12 month increments whereby the authority can, subject to the success of the DPS, amend (extend, shorten, terminate or re-procure) the DPS.Variant bids: not allowed

Who is likely to bid for this lot ↓

Lot #4Category 4: Combined Supplies/ServicesRenewalLot estimate not published

Category 4: Combined Supplies/Services. Including but not limited to all elements required under Categories 1 to 3 of this DPS.

Contracts awarded under this DPS Category may include a mix of the listed options for Categories 1 to 3, therefore applications to participate are welcomed from Suppliers that do not provide all of the services stated. Estimated total value of contracts to be awarded under this Category during the 60 month period is £10,000,000.

Delivery: UK
Extensions: CHIC are extending the validity period with a further 60-months extension option, reviewed at 12 month increments whereby the authority can, subject to the success of the DPS, amend (extend, shorten, terminate or re-procure) the DPS.Variant bids: not allowed

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “CHIC Telecoms Dynamic Purchasing System [DPS]” is a dynamic market: the contest is a place on its panel, not a single contract.

Competition analysis · published record, not a forecast of who will bid

Competition for Telecommunications services (CPV 6420), and who usually turns up

Communities and Housing Investment Consortium Limited ("CHIC") has too little published record in this market to describe on its own. No delivery region is published, so no market column stands beside whatever it has. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Telecommunications services (CPV 6420) →

2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1Category 1: Traditional & IP TelephonyCPV 6420000059 monthsPublished estimate£10m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

5expected bids25% single-bid risk
forecast from 1 past contest
Forecast chances for this lot
1 bid25%
Chance this lot gets 1 bid: 25%. This is a forecast.
2–315%
Chance this lot gets 2–3: 15%. This is a forecast.
4–621%
Chance this lot gets 4–6: 21%. This is a forecast.
7+39%
Chance this lot gets 7+: 39%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
5 panel places
£177m40 awards in 36m · last 1 months ago13 live · £1.1m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=8
12 panel places
£898m21 awards in 36m · last 10 months ago1 live · £29m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

21% below n=4
BT PLCLarge
8 panel places
£5.4m43 awards in 36m · last 3 months ago29 live · £1.9bn
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
£6.0m1 awards in 36m · last 1 months agoNone on fileno comparable pairs
£2.6m2 awards in 36m · last 4 months agoNone on fileno comparable pairs
Lot #2Category 2: ConnectivityCPV 6420000059 monthsPublished estimate£10m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

5expected bids23% single-bid risk
forecast from 1 past contest
Forecast chances for this lot
1 bid23%
Chance this lot gets 1 bid: 23%. This is a forecast.
2–314%
Chance this lot gets 2–3: 14%. This is a forecast.
4–621%
Chance this lot gets 4–6: 21%. This is a forecast.
7+42%
Chance this lot gets 7+: 42%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
5 panel places
£177m40 awards in 36m · last 1 months ago13 live · £1.1m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=8
12 panel places
£898m21 awards in 36m · last 10 months ago1 live · £29m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

21% below n=4
BT PLCLarge
8 panel places
£5.4m43 awards in 36m · last 3 months ago29 live · £1.9bn
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
£1.8m14 awards in 36m · last 2 months ago4 live · £385k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
1 panel places
£1.9m4 awards in 36m · last this monthNone on file12% below n=1
Lot #3Category 3: Mobile CommunicationsCPV 6420000059 monthsPublished estimate£10m
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

5expected bids25% single-bid risk
forecast from 1 past contest
Forecast chances for this lot
1 bid25%
Chance this lot gets 1 bid: 25%. This is a forecast.
2–315%
Chance this lot gets 2–3: 15%. This is a forecast.
4–621%
Chance this lot gets 4–6: 21%. This is a forecast.
7+39%
Chance this lot gets 7+: 39%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
11 panel places
£439m110 awards in 36m · last 1 months ago43 live · £4.5bn
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=8
5 panel places
£177m40 awards in 36m · last 1 months ago13 live · £1.1m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=8
£1.8m14 awards in 36m · last 2 months ago4 live · £385k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
1 panel places
£1.9m4 awards in 36m · last this monthNone on file12% below n=1
£2.6m2 awards in 36m · last 4 months agoNone on fileno comparable pairs
Lot #4Category 4: Combined Supplies/ServicesCPV 6420000059 monthsEstimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

4expected bids43% single-bid risk
forecast from 1 past contest
Forecast chances for this lot
1 bid43%
Chance this lot gets 1 bid: 43%. This is a forecast.
2–313%
Chance this lot gets 2–3: 13%. This is a forecast.
4–616%
Chance this lot gets 4–6: 16%. This is a forecast.
7+28%
Chance this lot gets 7+: 28%. This is a forecast.
Check who supplied similar work and whether the route limits bidders.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Priced at call-off
On a framework or DPS the price is agreed on each call-off, so there is no award price to forecast here: the published figure is a ceiling.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
3 panel places
£26m24 awards in 36m · last this month10 live · £57m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=1
£5.0m3 awards in 36m · last 4 months ago1 live · £1.8m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=3
£1.8m14 awards in 36m · last 2 months ago4 live · £385k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
1 panel places
£1.9m4 awards in 36m · last this monthNone on file12% below n=1
£6.0m1 awards in 36m · last 1 months agoNone on fileno comparable pairs
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Open admission
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Dynamic market
Who may use this agreement
Any qualifying supplier may apply while the market is open
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
22 Aug 2022, 10:55 BST
Last source update
25 Feb 2026, 15:52 GMT
Authority reference
CHIC/DPS/004
FTS notice number
2026/S 000-017039
Classification (CPV)
Communications networkDedicated-business telephone network servicesIntegrated networkLocal area networkLocal area network servicesMaintenance services of telecommunications equipmentMobile telephonesMobile-telephone servicesNetwork infrastructureTelecommunications equipment and supplies
+4 moreTelecommunications servicesWide area network
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03615e Find a Tender
Review and risk notes
Review procedure

CHIC are extending the validity period with a further 60-months extension option, reviewed at 12 month increments whereby the authority can, subject to the success of the DPS, amend (extend, shorten, terminate or re-procure) the DPS.

Publisher note: CHIC Ltd (the authority) considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Registered Providers who may become members of CHIC may include any The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Registered Providers who may become members of CHIC may include any of those listed in the list of Registered Providers at the time of Call Off from the DPS: https://www.gov.uk/government/publications/current-registeredproviders-of-social-housing All other potential members who may Call Off from the DPS, see link below: UK Government: Departments, Agencies and Public Bodies: https://www.gov.uk/government/organisations. For the avoidance of doubt, all other organisations listed in Schedule 1 to the Public Contracts Regulations 2015 shall be entitled to access this DPS.

How to participate & submission route

Official notice Apply via Panacea
Submission portal named on this notice: Panacea
Supplier login requiredLanguage: EN
Access & registration note: Free
Requests to participate (first stage)
—
Admission period ends
18 Aug 2027, 15:00 BST
Clarification deadline
—
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Feb 2026 → 18 Aug 2027 · 2 dates
  1. Notice published237 days ago
    25 Feb 2026, 15:52 GMT
  2. Today
    20 Oct 2026
  3. Admission / appointment period endsin 302 days · period end, not a bid countdown
    18 Aug 2027, 15:00 BST

Notice history

3 events · 3 releases on Find a Tender · since 13 Sept 2023
  1. Deadline moved to 18 Aug 2027, 15:00 BST
    13 Sept 2023, 16:01 BST
    +1794 days · was 19 Sept 2022, 15:00 BST
  2. Buyer details updated
    13 Sept 2023, 16:01 BST
  3. Buyer details updated
    25 Feb 2026, 15:52 GMT
Published amendments (2 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.219 Sept 202218 Aug 2027+1794 d

Notice of Termination of CHIC Telecoms - Dynamic Purchasing System CHIC, as the Authority is hereby giving notice of its termination of this DPS. The termination process will commence immediately upon the publication of this notice, meaning the DPS Agreement will end on Wednesday 25th February 2026. From the date of publication all pending requests to participate (RTPs) are cancelled and no new ap…

1 amendment published without a description.

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

2 public bodies on the notice

Communities and Housing Investment Consortium Limited ("CHIC") Ltd

Contracting authorityBody governed by public lawHousing and community amenities 84 Spencer Street, Birmingham, UK, B186DSContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria