Assistive Technologies (Warden Call and Other Solutions)- Market Engagement

{
  "id": "049493-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-05-27T11:22:10+01:00",
  "ocid": "ocds-h6vhtk-06a5a7",
  "buyer": {
    "id": "GB-COH-IP28503R",
    "name": "ORBIT GROUP LIMITED"
  },
  "tender": {
    "id": "GPL0013",
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        "status": "planning",
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        "contractPeriod": {
          "endDate": "2030-04-01T23:59:59+01:00",
          "startDate": "2027-04-01T00:00:00+01:00"
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    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
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            "id": "32571000",
            "scheme": "CPV",
            "description": "Communications infrastructure"
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            "description": "Medical aids"
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          {
            "id": "35121700",
            "scheme": "CPV",
            "description": "Alarm systems"
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          {
            "id": "45314000",
            "scheme": "CPV",
            "description": "Installation of telecommunications equipment"
          },
          {
            "id": "50312600",
            "scheme": "CPV",
            "description": "Maintenance and repair of information technology equipment"
          }
        ]
      }
    ],
    "title": "Assistive Technologies (Warden Call and Other Solutions)- Market Engagement",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "** Please register on ProContract for full details of the project.**\nOrbit is undertaking a strategic review of its Warden Call program and operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes.\nOrbit have a total of 69 schemes currently using a variety of warden call systems across the Midlands and South and East. regions. Out of the 69, 45 systems are grouped analogue systems which will require upgrading. The remaining 24 schemes have within the last 5 years been upgraded to a digital system and although they will not require any immediate upgrade work.\nThe scope of the programme is to be confirmed through market engagement but may include the following: \n•\t24/7 Emergency Alarm Service for customers within their homes\n•\t24/7 - Fire Alarm monitoring including customer properties and communal fire system\n•\t24/7 - Door Entry System\nOrbit plans to run a procurement exercise in 2026/27 in accordance with the Procurement Act 2023. This will lead to the appointment of partners to deliver assistive technologies to Orbit's homes in the Midlands, South and East of England.\nThe planned start date for the new contracts is 1st April 2027. Orbit will conduct a Competitive Flexible Procurement in accordance with the Procurement Act 2023 to appoint contractors, and this is currently programmed to commence in Q3 2026, with the contracts being awarded by December 2026.\nAll notices will be published via the UK Government's Find a Tender Service in accordance with public procurement procedures.\nOrbit offer thanks to interested parties who are able to commit the time and resource to this engagement.\nObjectives\nIn preparation of the procurement Orbit is carrying out this engagement with the aim of holding discussions with providers to support the development of their future strategy with regard to Assistive Technologies (Warden Call and Other Solutions). \nOrbit's objectives with regard to Assistive Technologies (Warden Call and Other Solutions) are, provisionally, to:\n•\tCustomer at the Heart - Customers influencing the design of services, tender evaluation, and contract performance oversight. \n•\tLasting Legacy - Social value embedded as a core component of the model, ensuring long-term benefits for our Customers and Neighbourhoods. \n•\tSpecification Improvements - Ensure the contracts support standardising specifications in line with the Development directorate to ensure improved value for money, and consistency in repairs and maintenance in the future. \nFormat & Timing of the Engagement\nOrbit have considered the market's resources, the time and cost of engagement and the prevention of barriers to participation. Orbit have decided that the format of the engagement will be: \n1.\tAn expression of interest and provision of information by contractors who wish to participate via the portal- please ensure you complete the questionnaire and via the messaging function upload your response. \n2.\tIndividual one to one meetings with participants, held over MS Teams calls, the agenda of which will be the points shown below 'Section 2: Subject Matter'. \nOrbit will allow sufficient time for participants to prepare for and participate in the engagement. An outline timeline for this Market Engagement process is detailed below: \nDeadline for Submissions of Interest\tOn or before 25th June 2026 12.00 via the portal \nDiscussion Session Dates from:  W/C 29th June to W/C 6th July 2026\nPlease register on ProContract for further details of the project",
    "aboveThreshold": false,
    "mainProcurementCategory": "works",
    "additionalProcurementCategories": [
      "services"
    ]
  },
  "parties": [
    {
      "id": "GB-COH-IP28503R",
      "name": "ORBIT GROUP LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG33",
        "country": "GB",
        "locality": "Coventry",
        "postalCode": "CV3 2SU",
        "countryName": "United Kingdom",
        "streetAddress": "Garden Court, Harry Weston Road, Binley Business Park, Binley"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "IP28503R",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "name": "Mahesh.Parmar",
        "email": "Mahesh.Parmar@orbit.org.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PDDL-8571-LDGT",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "049493-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/049493-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-05-27T11:22:10+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-06-25T23:59:59+01:00",
        "description": "Interested parties are requested to complete the following documents and upload via the messaging function: \n•\tAssistive Technologies Pre-Market Engagement Questionnaire (excel file)\nOrbit is interested in holding discussions with relevant interested parties who are able to demonstrate through the information provided that they are suitably qualified and experienced to deliver works of a similar scope, size and scale. In identifying organisations to be invited to participate, preference will be given to organisations that are able to manufacture as well as install their own assistive technology solutions. \nFollowing completion of the pre-market engagement questionnaire, Orbit intends to invite up to eight (8) interested parties to one-to-one sessions. A further case study will then be issued. Organisations not invited to the sessions may still complete the case study to support development of the tender.\nOrbit reserve the right to invite more participants to take part in the discussion sessions should resources permit.\nSessions will be held in person on the dates set out above, or remotely via Teams and will last a maximum of 60 minutes. A maximum of three (3) representatives from the supplier will be permitted to join the session. \nPlease respond to this notice at:\nhttps://procontract.due-north.com/Advert?advertId=a82eeac8-ae59-f111-813c-005056b64545&fromProjectDashboard=True\nor if you are new to procontract use link below:\nhttps://procontract.due-north.com/Login\n(https://procontract.due-north.com/Login)"
      }
    ]
  },
  "initiationType": "tender"
}