Official UK procurement notice
Assistive Technologies (Warden Call and Other Solutions)- Market Engagement
Authority: Orbit Group Limited (Public body)
What is being bought
Published requirement description** Please register on ProContract for full details of the project.**
Orbit is undertaking a strategic review of its Warden Call program and operating model to identify opportunities for long-term partnerships that deliver enhanced value, innovation, efficiency, and customer outcomes.
Orbit have a total of 69 schemes currently using a variety of warden call systems across the Midlands and South and East. regions. Out of the 69, 45 systems are grouped analogue systems which will require upgrading. The remaining 24 schemes have within the last 5 years been upgraded to a digital system and although they will not require any immediate upgrade work.
The scope of the programme is to be confirmed through market engagement but may include the following:
- 24/7 Emergency Alarm Service for customers within their homes
- 24/7 - Fire Alarm monitoring including customer properties and communal fire system
- 24/7 - Door Entry System
Orbit plans to run a procurement exercise in 2026/27 in accordance with the Procurement Act 2023. This will lead to the appointment of partners to deliver assistive technologies to Orbit's homes in the Midlands, South and East of England.
The planned start date for the new contracts is 1st April 2027. Orbit will conduct a Competitive Flexible Procurement in accordance with the Procurement Act 2023 to appoint contractors, and this is currently programmed to commence in Q3 2026, with the contracts being awarded by December 2026.
All notices will be published via the UK Government's Find a Tender Service in accordance with public procurement procedures.
Orbit offer thanks to interested parties who are able to commit the time and resource to this engagement.
Objectives
In preparation of the procurement Orbit is carrying out this engagement with the aim of holding discussions with providers to support the development of their future strategy with regard to Assistive Technologies (Warden Call and Other Solutions).
Orbit's objectives with regard to Assistive Technologies (Warden Call and Other Solutions) are, provisionally, to:
- Customer at the Heart - Customers influencing the design of services, tender evaluation, and contract performance oversight.
- Lasting Legacy - Social value embedded as a core component of the model, ensuring long-term benefits for our Customers and Neighbourhoods.
- Specification Improvements - Ensure the contracts support standardising specifications in line with the Development directorate to ensure improved value for money, and consistency in repairs and maintenance in the future.
Format & Timing of the Engagement
Orbit have considered the market's resources, the time and cost of engagement and the prevention of barriers to participation. Orbit have decided that the format of the engagement will be:
- An expression of interest and provision of information by contractors who wish to participate via the portal- please ensure you complete the questionnaire and via the messaging function upload your response.
- Individual one to one meetings with participants, held over MS Teams calls, the agenda of which will be the points shown below 'Section 2: Subject Matter'.
Orbit will allow sufficient time for participants to prepare for and participate in the engagement. An outline timeline for this Market Engagement process is detailed below:
Deadline for Submissions of Interest On or before 25th June 2026 12.00 via the portal
Discussion Session Dates from: W/C 29th June to W/C 6th July 2026
Please register on ProContract for further details of the project
CPV: Alarm systems · Communications infrastructure · Installation of telecommunications equipment · Maintenance and repair of information technology equipment · Medical aids · Medical computer equipment
The lotProcurement structure
single lot · no lot value publishedPipeline intelligence · planning stage: how this market runs before the tender is published
How Orbit Group Limited buys Miscellaneous medical devices and products (CPV 3319), and who usually turns up
Orbit Group Limited’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Miscellaneous medical devices and products (CPV 3319) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 41 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid11% / 18%
2–342% / 32%
4–60% / 26%
7+47% / 24%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate75% / 54%
Within ±2%8% / 31%
Above estimate17% / 15%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 3512Estimate not published
This lot is listed as CPV 3512. The table above uses the notice category.
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 29 past lots.
A forecast, not a list of bidders.
1 bid14%
2–345%
4–621%
7+21%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Works
- Notice status
- Planned procurement
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 27 May 2026, 11:22 BST
- Last source update
- 27 May 2026, 11:22 BST
- Authority reference
GPL0013- FTS notice number
2026/S 000-049493- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06a5a7Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
27 May 2026 → 1 Apr 2027 · 3 dates- Planning notice published154 days ago27 May 2026, 11:22 BST
- Market engagement124 days ago25 Jun 2026, 23:59 BST
Interested parties are requested to complete the following documents and upload via the messaging function:
- Assistive Technologies Pre-Market Engagement Questionnaire (excel file)
Orbit is interested in holding discussions with relevant interested parties who are able to demonstrate through the information provided that they are suitably qualified and experienced to deliver works of a similar scope, size and scale. In identifying organisations to be invited to participate, preference will be given to organisations that are able to manufacture as well as install their own assistive technology solutions.
Following completion of the pre-market engagement questionnaire, Orbit intends to invite up to eight (8) interested parties to one-to-one sessions. A further case study will then be issued. Organisations not invited to the sessions may still complete the case study to support development of the tender.
Orbit reserve the right to invite more participants to take part in the discussion sessions should resources permit.
Sessions will be held in person on the dates set out above, or remotely via Teams and will last a maximum of 60 minutes. A maximum of three (3) representatives from the supplier will be permitted to join the session.
Please respond to this notice at:
procontract.due-north.com/Advert ↗
or if you are new to procontract use link below:
- Today28 Oct 2026
- Contract startsin 154 days1 Apr 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published27 May 2026, 11:22 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender