Technology Enabled Care

{
  "id": "083801-2026",
  "tag": [
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  "date": "2026-09-04T10:51:05+01:00",
  "ocid": "ocds-h6vhtk-066414",
  "buyer": {
    "id": "GB-PPON-PDYH-3246-XWTR",
    "name": "Norfolk County Council"
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        "value": {
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          "amountGross": 15240000
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              "description": "The quality questions being used to evaluate this procurement are:\n1.1: PMRS - ARC - 10%\n1.2: PMRS - Virtual Care - 10%\n1.3: Equipment Rental - 10%\n1.4: Staff Training and Engagement - 10%\n1.5: Catalogue and Ordering - 10%\n1.6: Staffing Model - 10%\n1.7: Data, Dashboards and Reporting - 10%\n2.1: Mobilisation - Pass/Fail\n2.2: The use of AI - Pass/Fail\nThe full details for each question and the award criteria can be found within the Invitation to Tender document."
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    "title": "Technology Enabled Care",
    "value": {
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      "features": "The competitive flexible process for the procurement is as follows:\na.\tBidders will be invited to submit a tender. These tenders will be evaluated on both quality (70% weighting) and price (30%) weighting.\nb.\tFollowing receipt of tenders, the Council may proceed directly to evaluation and award without any further dialogue. However, the Council reserves the right to seek written or verbal clarification from one or more bidders where necessary to obtain a fuller understanding of their tender, including clarification of pricing, proposed technical solutions, compatibility, close technical equivalents, implementation proposals, or other aspects of the tender. Any such clarification or dialogue will be limited to matters necessary for the Council to understand and evaluate tenders and achieve value for money and shall not oblige the Council to undertake a full dialogue or negotiation process with bidders, unless the Council considers this to be required. All such clarifications will be in accordance with the Procurement Act 2023 and its principles.\nc.\tWhere the Council considers it necessary following any clarification or dialogue stage, bidders may be invited to submit a Best and Final Offer (BAFO), which will be used for the final price evaluation.\nd.\tWhen the Council has obtained all required internal approvals for the proposed award, standstill letters and assessment summaries will be issued to all bidders with an assessed tender. A Contract Award Notice will also be published. This will commence the 8 working day mandatory standstill period.\nDespite the above, the Council reserves the right to amend the stages of the Competitive Flexible Procedure where additional clarification, dialogue or submission stages are required to achieve a fuller understanding of the requirement, proposed solutions, pricing or other relevant aspects of bidders' tenders. The Council also reserves the right to amend the Specification, Pricing Schedule, Terms and Conditions and other procurement documents where necessary during the procurement process. Any amendments will be communicated to all affected bidders and bidders will be provided with an appropriate opportunity to take account of such amendments in their submissions. The Council may also shorten or omit stages where these are not considered necessary."
    },
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        "description": "This notice has been updated to reflect the extension to the submission  deadline and includes an updated copy of the invitation to tender where question F1.1 has been amended."
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    "description": "Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person‑centred, strengths‑based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents. The new service will support residents, through the use of technology, to stay independent in the place they call home.\nFull details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.",
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    "enquiryPeriod": {
      "endDate": "2026-09-21T17:00:00+01:00"
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    "submissionMethodDetails": "This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the tenders section and express an interest to view the documentation and access any clarifications. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.",
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      "name": "Norfolk County Council",
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  "date": "2026-08-14T16:05:42+01:00",
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    "description": "Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person‑centred, strengths‑based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents. The new service will support residents, through the use of technology, to stay independent in the place they call home.\nFull details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.",
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  "date": "2026-03-06T12:38:01Z",
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        "status": "scheduled",
        "dueDate": "2026-03-26T23:59:59Z",
        "description": "We wish to engage with the market during the 25th March 2026. This will be one to one meetings via teams. The Council may engage in further market engagement activities beyond this date where appropriate to help inform the specification and model.\nIf you would like to discuss this opportunity with us, then please contact sourcingteam@norfolk.gov.uk with 'TEC Market Engagement - 25/03' as the subject to register your interest.\nThe meetings will be 30 minutes and will be held via Microsoft Teams. Please indicate your preferred time and the e-mail addresses of those you would like to attend. Meeting invites will start to be issued following 16th March 2026."
      }
    ]
  },
  "initiationType": "tender"
}