Official UK procurement notice
383_25 Managed Learning Services
Authority: Leicestershire County Council, trading as ESPO (Local council)
What is being bought2 lots · detail below
Published requirement descriptionESPO framework provides access to Managed Service Providers (MSPs) for the sourcing, administration and management of customers' training requirements.
The framework also provides Learning Management System (LMS) providers, allowing for the administration, documentation, tracking, reporting and delivery of training requirements, and this is intended for customers who plan on retaining the sourcing and booking of their organisation's training requirements in house and require a system to administer these requirements.
The Framework is divided into 2 lots.
For any additional details please also refer to www.espo.org/managed-learning-ser… ↗
Note: Overall framework award was concluded on 13/01/2026, with this notice being published to follow on from this.
CPV: Education and training services · Management-related services · Personnel-training services · Services related to the preparation of training manuals · Staff development services · Training software package
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 9 bids on the busiest of 2 lots · 15 suppliers appointed
- Framework period
- 2 yrs · up to 4 yrs from 12 Dec 2025
- Buyer regions
- UK
- Supplier levy on call-offs (max %)
1% of call-off value · As a public body, ESPO have a statutory obligation to recover the costs incurred in the management of this Framework. This obligation is met by means of a Framework Fee which will be payable by the Suppliers to ESPO based on the total turnover of business conducted by them under the Framework.
The value of the Framework Fee shall be calculated as a percentage of the total value of business conducted by the Supplier under the Framework. Framework Fee payments will be plus VAT at the prevailing rate.
Who may buy through it
As a Centralised procurement authority as defined in the Procurement Act 2023, the Framework is open for use by Public Bodies (defined at www.espo.org/amfile/file/download… ↗) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: www.espo.org/legal ↗
Published description of the framework
It should be noted that the Framework could be used in a number of ways where Managed Learning Services are required. Customers wishing to buy Managed Learning Services via the Framework will do so in the following ways in accordance with section 45 of the Procurement Act 2023 (and any subsequent amendment or re-enactment thereof):
Call-off without competition
'Calling-off' Services from a Supplier identified who is a) included in the Framework, b) suitable for meeting the Customer's specific needs, and c) identified as offering the most advantageous solution to the Customer's requirements, based on Customers' supplier selection decisions.
Call-off with competition (Further Competitive Selection Process)
'Calling-off' by conducting a further competitive selection process amongst those Suppliers identified in the Framework as being able to provide the required Services. This means that not all competitive selection processes will necessarily include all the Suppliers. A customer will only invite those Suppliers that are included in the Framework for the particular type of contract required. Customers will assess the suppliers as set out in the terms and conditions of the Framework.
Further competitive selection processes may be conducted directly by the Customer, or by ESPO, or by any other appropriate third party on the Customer's behalf. Please note that once this Framework is established, the right is reserved by the Customer when running a further competitive selection process, to invite the Suppliers to participate in an eAuction. Meetings with Suppliers, interviews, presentations and/or site visits may be required as part of the process at further competition stage as determined by the Customer.
IMPORTANT: Suppliers will not be compelled to tender for all business offered via further competitive selection processes, and so declining to tender in such instances will not affect a Supplier's position on the Framework; however, it should be noted that persistent and repeated failure to tender may lead to a review of a Supplier's continued inclusion.
When assessing proposals submitted under a further competitive selection process, Customers may include conditions of participation to assess Suppliers' technical ability to perform the contract as part of the competitive selection process as determined according to the Customer's own particular circumstances.
Any assessment of Suppliers' proposals under a further competitive selection process must be based only on some or all of the award criteria that were used to assess tenders when the framework was awarded. Customers may refine these criteria, for example, by including additional sub-criteria or by explaining the criteria further.
All Services provided under the Framework will be provided and delivered directly to the Customers, in accordance with instructions given to the Supplier at the time of placing the order. Liability for payment of the Supplier's invoices will rest solely with the Customer, as appropriate in each case.
ESPO Trading Limited Second Framework:
ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself.
Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Procurement Act 2023 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Procurement Act 2023 or other public procurement legislation. Accordingly, this is provided for tenderers information only.
- Capita Training Managed Services (ESPO) 2026 – 2030 · Natural Resources Wales · 18 Sept 2026
- Managed Learning and Development Services · Financial Services Compensation Scheme · 25 Aug 2026
- Managed Learning Services · Police And Crime Commissioner For Durham · 30 Jul 2026
- Managed IT Training Services · Police, Fire & Crime Commissioner for Staffordshire · 4 Jun 2026
- Managed Training Services · Bristol City Council · 6 May 2026
Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.
Lots and requirements (2)Procurement structure
2 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lotLot #1Managed Service Provider (MSP)AwardedRenewalPublished value£90,000,000
A single Managed Service Provider (MSP) takes responsibility for the Customer's training requirements, as opposed to the customer managing a selection of individual training Service Providers themselves.
For further details, please refer to the procurement/tender documents.
- Economic & financial standing
Refer to the procurement/tender documents for conditions of participation.
- Technical & professional ability
Refer to the procurement/tender documents for conditions of participation.
Lot #2Learning Management System (LMS)AwardedRenewalPublished value£10,000,000
A Learning Management System (LMS) allows for the administration, documentation, tracking, reporting and delivery of training requirements.
For further details, please refer to the procurement/tender documents.
- Economic & financial standing
Refer to the procurement/tender documents for conditions of participation.
- Technical & professional ability
Refer to the procurement/tender documents for conditions of participation.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Price: 40%
- Non-Price: 60%
Published award criteria (2)
- Price
- Non-Price
- Economic & financial standing
Refer to the procurement/tender documents for conditions of participation.
- Technical & professional ability
Refer to the procurement/tender documents for conditions of participation.
- Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.
- “383_25 Managed Learning Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use the vehicle
- As a Centralised procurement authority as defined in the Procurement Act 2023, the Framework is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 9 Apr 2025, 15:17 BST
- Last source update
- 6 Feb 2026, 14:21 GMT
- Award evaluation window
- Submission end – 28 Nov 2025
- Authority reference
383_25- FTS notice number
2025/S 000-051022- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area in notice
- Official registry OCID
ocds-h6vhtk-04ffd7Find a Tender
How it was run
Official notice- Appointment period ends
- 29 Sept 2025, 12:00 BST
- Clarification deadline
- 8 Sept 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
call-off levy · 1% of call-off value · As a public body, ESPO have a statutory obligation to recover the costs incurred in the management of this Framework. This obligation is met by means of a Framework Fee which will be payable by the Suppliers to ESPO based on the total turnover of business conducted by them under the Framework.
The value of the Framework Fee shall be calculated as a percentage of the total value of business conducted by the Supplier under the Framework. Framework Fee payments will be plus VAT at the prevailing rate.
Please refer to all instructions captured via www.eastmidstenders.org ↗.
Timeline
9 Apr 2025 → 6 Feb 2026 · 11 dates- Planning notice published9 Apr 2025, 15:17 BST
- Market engagement9 May 2025, 23:59 BST
Suppliers are required to register and complete the relevant stages on the Central Digital Platform (CDP) if they wish to participate in and bid for this framework. Tender Submission deadlines cannot be extended to allow for late supplier registrations to the CDP. Tenderers should be aware that CDP registration could be a prolonged process. How to register on the CDP can be found using the following link: www.gov.uk/government/publicati… ↗
The Request for Information (RFI) documents are available on the 'EastMidsTenders' Procurement Portal and the submission deadline is 18th April 2025 at 12.00 noon. Suppliers wishing to participate must first register interest for 383_25 on the Portal found using the following link: procontract.due-north.com/Register ↗
The RFI will be made available within a public message on the portal and suppliers should follow the instructions for completing the RFI as shown within the public message and within the RFI itself.
As part of this exercise ESPO has established two RFI questionnaires to inform our exercise:
- RfI Questionnaire 1 Managed Training Services
- RfI Questionnaire 2 Learning Management System
Suppliers will be engaged with to determine:
- If there have been any changes or developments within the market,
- Feedback on ESPO's proposed procurement methodology,
- Any potential risks within the market etc.
- Feedback on our proposed procurement strategy
Following on from the RFI exercise, individual 1-2-1 preliminary market engagement meetings will be held with suppliers, that meet the required criteria for the lot, to gain further information on points raised within the responses to the RFI.
Required criteria.
Lot 1 - Managed Training Services is the provision of a complete service in relation to all (or the majority) of the customer's training requirements. This type of service provision is where a single Managed Service Provider (MSP) takes responsibility for the customer's training by managing a supply chain of training suppliers as opposed to the customer managing a selection of individual training suppliers themselves.
Lot 2 - Learning Management Systems (LMS) allows for the administration, documentation, tracking, reporting and delivery of training requirements. This type of service provision is where the customer will use the LMS to administer, document, track and report on the training within its organisation.
Preliminary market engagement meetings will take place between 28/04/2025 and 02/05/2025.
It is anticipated that suppliers taking part in the preliminary market engagement will not be put at an unfair advantage when bidding for this framework. For the avoidance of doubt, those not participating in the engagement piece will still be able to tender for the framework and it will not mean they are excluded from tendering.
A record of the information shared and received as part of the preliminary market engagement will be kept ensuring that the information gathered is considered in the procurement. An anonymised summary of the information/outcomes will also be shared with other parties and used to help ensure that participating suppliers are not unfairly advantaged.
- Next notice expected19 May 2025, 23:59 BST
- Tender notice published22 Aug 2025, 16:53 BST
- Clarification questions by8 Sept 2025, 17:00 BST
- Admission / appointment period ends383 days ago · period end, not a bid countdown29 Sept 2025, 12:00 BST
- Award decision expected by322 days ago28 Nov 2025, 23:59 GMT
- Assessment summaries sent309 days ago12 Dec 2025
- Contract starts309 days ago12 Dec 2025
- Standstill ends297 days ago23 Dec 2025, 23:59 GMT
- Latest notice published253 days ago6 Feb 2026, 14:21 GMT
Notice history
12 events · 5 releases on Find a Tender · since 9 Apr 2025- Preliminary market engagement notice published9 Apr 2025, 15:17 BSTUK2
- Tender notice published22 Aug 2025, 16:53 BSTUK4
- Published value updated22 Aug 2025, 16:53 BST
- Status changed to active22 Aug 2025, 16:53 BST
- Procurement method changed22 Aug 2025, 16:53 BST
- Deadline published: 22 Sept 2025, 12:00 BST22 Aug 2025, 16:53 BST
- Tender notice published22 Sept 2025, 11:27 BSTUK4
- Deadline moved to 29 Sept 2025, 12:00 BST22 Sept 2025, 11:27 BST+7 days · was 22 Sept 2025, 12:00 BST
- Contract award notice published12 Dec 2025, 14:28 GMTUK6
- Status changed to complete12 Dec 2025, 14:28 GMT
- Contract signature expected24 Dec 2025, 23:59 GMTscheduled
- Contract details notice published6 Feb 2026, 14:21 GMTUK7
Published amendments (1)
Deadline for submission of tenders has been extended to 12:00 noon on 29/09/2025.
Routine re-releases (5)
- 2025-08: 1 release · 22 Aug 2025
- 2025-04: 1 release · 9 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Managed Service Provider (MSP)1 award | |||
| Capita Business Services Ltd, Elite Training and Consultancy (Scotland) LtdSME, INTERTRAIN UK LTDSME, Inspiro Learning Limited, PREMIER PARTNERSHIP T/A PREMIER PEOPLE SOLUTIONS LTDSME, QA Limited +3 more2 Jan 2026 – 1 Jan 2028 · up to 1 Jan 2030Extensions: The framework agreement has the option to extend for up to a further 24 months (under normal circumstances this will be completed in full, or potentially in 12-month periods, and is subject to the performance of the framework). The total estimated values captured in this notice include the option to extend the framework as noted above. · Options: This framework includes a number of options that provide flexibility for Customers throughout the life of the framework. These options apply across all Lots and are designed to ensure the framework remains responsive to evolving needs and market conditions. The key options are as follows: Additional Services Customers may request additional services beyond the core specification, as outlined in the pricing schedule. These include optional modules, system integrations, or bespoke training solutions. These options are not scored during evaluation but may be selected at call-off stage based on individual customer needs. | £90,000,000 inc. VAT | 4 Dec 2025 | Awarded |
| Lot 2 · Learning Management System (LMS)1 award | |||
| AWTG LTDSME, CoGrammarSME, Excelsoft Technologies, JZero Solutions (GIB)SME, Me Learning LtdSME, NEW MEDIA WAREHOUSE LTD +2 more2 Jan 2026 – 1 Jan 2028 · up to 1 Jan 2030Extensions: The framework agreement has the option to extend for up to a further 24 months (under normal circumstances this will be completed in full, or potentially in 12-month periods, and is subject to the performance of the framework). The total estimated values captured in this notice include the option to extend the framework as noted above. · Options: This framework includes a number of options that provide flexibility for Customers throughout the life of the framework. These options apply across all Lots and are designed to ensure the framework remains responsive to evolving needs and market conditions. The key options are as follows: Additional Services Customers may request additional services beyond the core specification, as outlined in the pricing schedule. These include optional modules, system integrations, or bespoke training solutions. These options are not scored during evaluation but may be selected at call-off stage based on individual customer needs. | £10,000,000 inc. VAT | 4 Dec 2025 | Awarded |
Contracts
Lot 1. Managed Service Provider (MSP) · Capita Business Services Ltd, Elite Training and Consultancy (Scotland) LtdSME, INTERTRAIN UK LTDSME, Inspiro Learning Limited, PREMIER PARTNERSHIP T/A PREMIER PEOPLE SOLUTIONS LTDSME, QA Limited +3 more
- Signed
- 2 Jan 2026
- Value
- £90,000,000 inc. VAT
- Period
- 2 Jan 2026 – 1 Jan 2028 · up to 1 Jan 2030 with extensions
- Status
- active
- Extensions
- The framework agreement has the option to extend for up to a further 24 months (under normal circumstances this will be completed in full, or potentially in 12-month periods, and is subject to the performance of the framework). The total estimated values captured in this notice include the option to extend the framework as noted above.
- Options
- This framework includes a number of options that provide flexibility for Customers throughout the life of the framework. These options apply across all Lots and are designed to ensure the framework remains responsive to evolving needs and market conditions. The key options are as follows: Additional Services Customers may request additional services beyond the core specification, as outlined in the pricing schedule. These include optional modules, system integrations, or bespoke training solutions. These options are not scored during evaluation but may be selected at call-off stage based on individual customer needs.
Lot 2. Learning Management System (LMS) · AWTG LTDSME, CoGrammarSME, Excelsoft Technologies, JZero Solutions (GIB)SME, Me Learning LtdSME, NEW MEDIA WAREHOUSE LTD +2 more
- Signed
- 2 Jan 2026
- Value
- £10,000,000 inc. VAT
- Period
- 2 Jan 2026 – 1 Jan 2028 · up to 1 Jan 2030 with extensions
- Status
- active
- Extensions
- The framework agreement has the option to extend for up to a further 24 months (under normal circumstances this will be completed in full, or potentially in 12-month periods, and is subject to the performance of the framework). The total estimated values captured in this notice include the option to extend the framework as noted above.
- Options
- This framework includes a number of options that provide flexibility for Customers throughout the life of the framework. These options apply across all Lots and are designed to ensure the framework remains responsive to evolving needs and market conditions. The key options are as follows: Additional Services Customers may request additional services beyond the core specification, as outlined in the pricing schedule. These include optional modules, system integrations, or bespoke training solutions. These options are not scored during evaluation but may be selected at call-off stage based on individual customer needs.
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Managed Service Provider (MSP) | 9final-stage tenders · 23 at stage one | 6 | 0 | — |
| 2 · Learning Management System (LMS) | 8final-stage tenders · 23 at stage one | 7 | 0 | — |
Who bid
- wonCAPITA BUSINESS SERVICES LTD · Greater London · 1
- wonINTERTRAIN UK LTD.SME · Yorkshire and the Humber · 1
- wonPremier People Solutions Ltd t/a Premier PartnershipSME · Yorkshire and the Humber · all lots
- wonQA LIMITED · Greater London · 1
- wonREED LEARNING LIMITEDSME · Greater London · 1
- did not winSOTERIA INTERNATIONAL GROUP LTD.SME · Greater London · 1
- wonWDR Ltd (CORRECT COMPANY REG 02625137)SME · South East England · all lots
- wonELITE TRAINING & CONSULTANCY (SCOTLAND) LIMITEDSME · Scotland · 1
- wonINSPIRO LEARNING LIMITED · Yorkshire and the Humber · 1
- wonAWTG LIMITEDSME · Greater London · 2
- wonExcelsoft Technologies · 2
- wonCOGRAMMAR LTD (prev HYPERIONDEV LTD)SME · Greater London · 2
- wonJZero Solutions (GIB)SME · 2
- wonMe Learning LtdSME · South East England · 2
- wonNEW MEDIA WAREHOUSE LTD (t/a Synergy Learning)SME · Northern Ireland · 2
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
15 commercial parties on the notice- AWTG LIMITEDFramework contractor
- CAPITA BUSINESS SERVICES LTDFramework contractor
- COGRAMMAR LTD (prev HYPERIONDEV LTD)Framework contractor
- ELITE TRAINING & CONSULTANCY (SCOTLAND) LIMITEDFramework contractor
- Excelsoft TechnologiesFramework contractor
- INSPIRO LEARNING LIMITEDFramework contractor
- INTERTRAIN UK LTD.Framework contractor
- JZero Solutions (GIB)Framework contractor
- ME LEARNING LIMITEDFramework contractor
- NEW MEDIA WAREHOUSE LTD (t/a Synergy Learning)Framework contractor
Show 5 more suppliers
- PREMIER PEOPLE SOLUTIONS LIMITED (t/a Premier Partnership)Framework contractor
- QA LIMITEDFramework contractor
- REED LEARNING LIMITEDFramework contractor
- SOTERIA INTERNATIONAL GROUP LTD.Framework contractor
- WDR Ltd (CORRECT COMPANY REG 02625137)Framework contractor
Official documents & specifications (13)
Official links; attachments are not copiedTender pack and attachments
- Signed contract 383_25 Framework Agreement
- Signed contract 383_25 Form of Contract and Call-Off Terms (Framework Schedule 3)
- Bidding documents and specifications To tender (please proceed to step (e) if an Expression of interest has already been completed): (a) Go to https://www.eastmidstenders.org/; (b) Register (if not already registered on ProContract); (c) Search for tender opportunity '383_25' (via "View Opportunities" from the EastM…
- Signed contract 383_25 Framework Agreement
- Signed contract 383_25 Form of Contract and Call-Off Terms (Framework Schedule 3)
- Technical specifications Please refer to the procurement/tender documents (see above for further details including summary instructions on how to access these).
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender