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Published 5 Feb 2025, 13:16 GMT

Official UK procurement notice

West Yorkshire Transport Insights Survey

Official notice

Authority: West Yorkshire Combined Authority (Local council)

ServicesOpen procedure
Sectors: Business Services & Consultancy (79) Delivery: Yorkshire & Humber (UKE4)
Published estimate£200,000≈ £57k / year
Submissions closed 7 Mar 2025
Contract term 3 yrs 6 moends 2 Oct 2028 · starts 1 Apr 2025

What is being bought

Published requirement description

The West Yorkshire Combined Authority (“Authority”) requires an organisation to undertake telephone surveys as part of the Transport Insights Survey. These surveys must be conducted with a representative sample of West Yorkshire residents. Although operation data provides information on various transport modes in West Yorkshire, the Transport Insights Survey is required to understand the impact of the existing transport modes on West Yorkshire residents’ travel choices. Understanding and tracking people’s perceptions of public transport via the survey will help the authority to better understand and plan for the changes in travel patterns.

CPV: Customer satisfaction survey · Customer survey services · Survey services · Telephone survey services

The lotProcurement structure

single lot · value published
Lot #1 3 yrs 6 moPublished value£200,000
Contract period: 1 Apr 2025 – 2 Oct 2028 (3 yrs 6 mo)
Delivery: Yorkshire & Humber
Variant bids: not allowed
79311000 Survey services79342310 Customer survey services79342311 Customer satisfaction survey

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Feb 2025, 13:16 GMT
Last source update
6 Feb 2025, 10:46 GMT
Award evaluation window
7 Mar 2025 – …
FTS notice number
2025/S 000-003921
Classification (CPV)
Customer satisfaction surveyCustomer survey servicesSurvey servicesTelephone survey services
Delivery area
Yorkshire & Humber (UKE4)
Official registry OCID
ocds-h6vhtk-04dbd7 Find a Tender

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
7 Mar 2025, 13:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
7 Mar 2025, 13:00 GMT
Detailed submission instructions & authority contactsFrom official release

uk.eu-supply.com/app/rfq/rwlentrance_… ↗

Timeline

6 Feb 2025 → 1 Apr 2025 · 4 dates
  1. Notice published
    6 Feb 2025, 10:46 GMT
  2. Submission deadline
    7 Mar 2025, 13:00 GMT
  3. Bids opened
    7 Mar 2025, 13:00 GMT
  4. Contract starts
    1 Apr 2025, 00:00 BST

Notice history

2 releases on Find a Tender
Published amendments (2 · 0 deadline changes)
WhenWhatBeforeAfterShift
—Date17 Mar 202521 Mar 2025+14 d
—Date17 Mar 202521 Mar 2025+14 d

Closing time for tenders submitted is now: Friday 21st March 2025 at 1pm

Closing time for tenders submitted is now: Friday 21st March 2025 at 1pm

Contracting authority & participating public bodies

West Yorkshire Combined Authority

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 8876556 Wellington House, 40-50 Wellington Street, Leeds, Yorkshire & Humber, LS1 2DEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria