Find a TenderAwarded
Published 25 Aug 2021, 14:38 BST

Official UK procurement notice

WCC DRT West Midlands · UK public procurement notice

Official notice

Authority: Warwickshire County Council (Local council)

3 lotsServicesOpen procedure
Published estimate£1,500,000total for 3 lots
Submissions closed 24 Sept 2021awarded 26 Jan 2022
Awarded to Liftango Ltd, Midland Red (South) Limited4 awards

What is being bought3 lots · detail below

Published requirement description

Warwickshire County Council (the Council) is seeking a Demand Responsive

Transport (DRT) scheme into the West Warwick area capable of being booked via a

mobile or tablet-based application and Call Centre. With support from Department

for Transport (DfT) funding in addition to a County Council budget, we will remove

an existing timetabled bus service and replace it with a DRT scheme that will also

cover a wider geographical area. The aim is to provide a high specification service via

an app that customers can book to travel to local centres and services. In line with

DfT funding requirements, we expect to launch the service on the 10th of January

2022.

CPV: Custom software development services · Customer services · For access · For motor vehicles · In communication technology · Non-scheduled passenger transport · Office-support services · Programming services of application software · Public road transport services · Software-related services · Special-purpose motor vehicles · Special-purpose road passenger-transport services · +1 more

Lots and requirements (3)Procurement structure

3 lots · no lot values published · evaluation weights differ by lot
Lot #1Mobile ApplicationAwardedRenewal
Delivery: West Midlands
Extensions: The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 month period · Subject to fundingVariant bids: allowed
Lot #2Call centreAwardedRenewal

The Call Centre is to take telephone calls from customers who need to make a

booking and who can't use, or have access to, an App. They need to collect payment

(where applicable) for rides, manually through Desktop App/Website, or arrange

journeys for those in receipt of a valid ENCTS pass.

Delivery: West Midlands
Extensions: The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 months additional period · subject to funding and requirementVariant bids: allowed
Lot #3Vehicles and OperationsAwardedRenewal

4 vehicles are required and are to be supplied by the operator of Lot 3. 3 in service

each day and 1 spare vehicle.

All vehicles a maximum age of 1 year old at the start of the contract, minibus size

with a minimum of 12 seats & 1 wheelchair space and should be low floor accessible.

The minimum engine emission standard is Euro 6. Wheelchair access is to be by

ramp, not a lift. Air Conditioning, WIFI, CCTV and Passenger USB device charging

points are preferable. Vehicle details must be provided by potential supplier.

Vehicles must be of a size to access all roads within the designated geographical

area

Delivery: West Midlands · Warwickshire
Extensions: The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 months additional period · subject to fundingVariant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSocial valueSplit
1 · Mobile Application36%62%2%
2 · Call centre38%60%2%
3 · Vehicles and Operations38%60%2%
What this means for your bid
  • Price carries 60–62 points depending on the lot; most lots put it at 60 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
25 Aug 2021, 14:38 BST
Last source update
9 Feb 2022, 09:28 GMT
Award evaluation window
24 Sept 2021 – …
Authority reference
WCC 12164
FTS notice number
2022/S 000-003668
Classification (CPV)
Custom software development servicesCustomer servicesFor accessFor motor vehiclesIn communication technologyNon-scheduled passenger transportOffice-support servicesProgramming services of application softwarePublic road transport servicesSoftware-related services
+3 moreSpecial-purpose motor vehiclesSpecial-purpose road passenger-transport services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-02d991 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering

Publisher note: Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSWJETS is: www.csw-jets.co.uk Registration and use of CSW-JETS is free. All correspondence or clarifications relating to this procurement must be via the CSWJETS correspondence function. If you are having trouble registering with CSWJETS please email us at: [email protected] Providers must register on CSW-JETS and express an interest in this project in order to download tender documents and be able to correspond with us about this procurement. The value stated within Section V: Award of Contract was the tendered price for the initial term of the Contract. The estimated Contract value provided within this notice includes additional scope for any future funding streams that may become available during the life of the Contract. This value is provided for estimation purposes only and is subject to change. The value stated is an aspirational spend figure including for as yet unidentified funding streams.

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
24 Sept 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
24 Sept 2021, 12:01 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Sept 2021 → 9 Feb 2022 · 3 dates
  1. Submission deadline
    24 Sept 2021, 12:00 BST
  2. Bids opened
    24 Sept 2021, 12:01 BST
  3. Notice published
    9 Feb 2022, 09:28 GMT

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    31 Jan 2022, 11:23 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 4
Awarded value £2,417,6734 contracts exc. VAT
Bids received 18
Contracts signed 4latest 26 Jan 2022
Awarded toValueDateStatus
Lot 1 · Mobile Application2 awards
Liftango LtdSME£59,000 †—Awarded
Midland Red (South) LimitedVehicles and Operation£1,771,673 †—Awarded
Lot 2 · Call centre1 award
Liftango LtdSME£67,000 †—Awarded
Lot 3 · Vehicles and Operations1 award
Midland Red (South) Limited£520,000 †—Awarded

Contracts

  • Contract 002656-2022-1 · Liftango LtdSME

    Signed
    26 Jan 2022
    Value
    £59,000
    Status
    active
  • Contract 002656-2022-2 · Liftango LtdSME

    Signed
    26 Jan 2022
    Value
    £67,000
    Status
    active
  • Contract 002656-2022-3 · Midland Red (South) Limited

    Signed
    20 Dec 2021
    Value
    £520,000
    Status
    active
  • Vehicles and Operation · Midland Red (South) Limited

    Signed
    20 Dec 2021
    Value
    £1,771,673
    Status
    active
    • Change Incorrect value typed in error in previous notice, Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Human error when creating the notice

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Mobile Application6bids · 6 electronic———
2 · Call centre4bids———
3 · Vehicles and Operations8bids———

Contracting authority & participating public bodies

Warwickshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Shire Hall,Market Square, WARWICK, West Midlands, CV344RLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Court of JusticeReview body London

Bidders & participating suppliers

3 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.