The provision of SAP and Application Support

{
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  "date": "2026-05-13T12:37:40+01:00",
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    "id": "GB-COH-05046791",
    "name": "Wales & West Utilities Limited"
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          {
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            "description": "Software-related services"
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        ]
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    "title": "The provision of SAP and Application Support",
    "value": {
      "amount": 20000000,
      "currency": "GBP",
      "amountGross": 24000000
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    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
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    "description": "Wales and West Utilities (WWU) has a requirement for the provision of application support for a wide range of SAP systems and for the support of a wide range of additional applications. These applications are used by approximately 2000 users that are based across the whole of Wales and the South-West region. The base of operations for the support is Celtic Springs Business Park, Newport, South Wales. The below is a list of the overarching requirements.\nITIL based application management and support.\nOperational Technology (OT) & Industrial Control Systems (SCADA etc ).\nAsset Management & Field service Operations (dispatch/works order management and mobile field applications ).\nGeographic Information Systems (GIS, including mobile).\nCustomer, Connections & Market-Facing Systems (SAP CRM/C4C).\nEnterprise & Corporate Systems (ERP / HR / Finance - SAP S/4, SuccessFactors, Concur etc).\nPlanning, Engineering & Network Design.\nData, Analytics & Decision Support (SAP BW4Hana, MS Fabric, MS power BI etc).\nIntegration, Middleware & Interfaces (SAP Integration suite, Webmethods etc).\nSafety, Compliance & Risk Management Systems (SAP GRC, SSO).\nCyber Security & Identity (IT & OT) (CAF/NIS, IAM etc).",
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
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  "parties": [
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      "roles": [
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        "region": "UKL21",
        "country": "GB",
        "locality": "Newport",
        "postalCode": "NP10 8FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Wales & West House"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
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        "telephone": "+447967844390"
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          "scheme": "GB-PPON"
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  "language": "en",
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        "id": "043838-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/043838-2026",
        "format": "text/html",
        "noticeType": "UK2",
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        "documentType": "marketEngagementNotice",
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    ],
    "milestones": [
      {
        "id": "engagement",
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        "status": "scheduled",
        "dueDate": "2026-06-04T23:59:59+01:00",
        "description": "To prepare for the Procurement Event this market engagement process involves the completion of a survey that contains a number of sections and associated questions. ONLY SUPPLIERS THAT HAVE A HIGH LEVEL OF SAP PARTNERSHIP STATUS, EXTENSIVE SAP ACCREDITATIONS AND SUITABLE EXPERIENCE SHOULD SHOW AN INTEREST IN THIS PROCESS.\nThis is an informal process and none of the information provided will be evaluated or scored. The data received from all surveys will be collated and the findings will in turn be used in preparation for the tender. The survey predominately requests for existing information and for examples, hence we are not asking interested suppliers to draft or submit anything new for the survey. All information received will be considered confidential and it will not be used as a pre-selection for any stage of the tender.\nFollowing on from analysing the survey, we may invite a small number of suppliers for a one to one meeting.\nIf you have a high level of SAP Partnership status, extensive SAP accreditations, suitable experience and wish to participate in this market engagement process then please send your details to the email provided and the survey will be provided."
      }
    ]
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  "initiationType": "tender"
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{
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  "date": "2026-05-13T08:36:16+01:00",
  "ocid": "ocds-h6vhtk-069727",
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    "specialRegime": [
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        "country": "GB",
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        "countryName": "United Kingdom",
        "streetAddress": "Wales & West House"
      },
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}