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Published 11 Sept 2026, 14:58 BST
Official UK Procurement Procedure

Technical Implementation Partner & Business Change Partner (DASP)

NHS Blood and Transplant
NHS & Healthcare
services
SME eligible
VCSE eligible
Above threshold
Competitive flexible procedure
GPA Covered: {"GPA"}
Business and management consultancy and related services
Business and management consultancy services
Business development consultancy services
+7 more
North East (UKC)
North West (UKD)
East Midlands (UKF)
West Midlands (UKG)
Published value
£9,166,666
≈ £3,052,767 / year
Submission deadline
6 Oct 2026, 12:00 BST
24d 20h left
Clarification Cut-Off
23 Sept 2026, 12:00 BST
Tender enquiry deadline · 2 lots
Contract duration
3 yrs (with extension options)
Starts 1 Jan 2027, 00:00 GMT
Electronic Sourcing Gateway:
Atamis (Health Family) ↗
Login required
Submit via Atamis (Health Family)
Official notice
Registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Instructions: https://atamis-1928.my.site.com/s/Welcome

What is being bought & procurement scope

Procurement Scope & Specification
Tenderline summary generated from the published notice
Executive Summary: NHS Blood and Transplant: "Technical Implementation Partner & Business Change Partner (DASP)". Published status: active. Published value: £9,166,666. 2 published lots. Recorded submission deadline: 6 Oct 2026, 12:00 BST. Published submission portal: atamis-1928.my.site.com.

Official Requirement Description:

NHS Blood and Transplant (NHSBT) is procuring delivery partners for the Donor and Session Programme (DASP), a strategic digital transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational capabilities across blood, platelets and plasma. The procurement is divided into two Lots: Lot 1: Technical Implementation Partner The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness. Suppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform. Lot 2: Business Change Partner The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual. NHSBT intends to award a single-supplier contract for each Lot. Suppliers may tender for either Lot or both Lots but must submit a complete and independently compliant Tender Response for each Lot tendered for. The full requirements, eligible CRM Platforms, procurement procedure, Conditions of Participation, award criteria, evaluation methodology, timetable, contract terms and submission instructions are set out in the Invitation to Tender and associated tender documents available through Atamis under reference C468497.

Lots and requirements (2)

Procurement Structure
Published by the contracting authority
  • Lot 1 · #1
    Technical Implementation Partner
    active
    Options
    Renewal
    Published value£3,333,333
    The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness. Suppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.
    Contract period:
    1 Jan 2027 — 31 Dec 2029 (3 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Two optional one-year extensions, exercisable individually or cumulatively. · Two optional one-year extensions, exercisable individually or cumulatively.
    Pre-Qualification & Selection Criteria (PQQ)
    • Economic & Financial
      As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497
    • Technical Capacity
      As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497
  • Lot 2 · #2
    Business Change Partner
    active
    Options
    Renewal
    Published value£5,833,333
    The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.
    Contract period:
    1 Jan 2027 — 31 Dec 2029 (3 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Options / extension:
    Two optional one-year extensions, exercisable individually or cumulatively. · Two optional one-year extensions, exercisable individually or cumulatively.
    Pre-Qualification & Selection Criteria (PQQ)
    • Economic & Financial
      As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497
    • Technical Capacity
      As detailed in tender documents ( https://atamis-1928.my.site.com/ - reference C468497

Qualification snapshot & criteria

Go / No-Go Decision Box
Criteria & entry requirements
Evaluation weighting
Quality: 60%
Price: 30%
Social Value: 10%
Uniform evaluation weighting applied across all 2 lots.
Incumbent & Market Position
Top Retained Vendor (Authority Spend)SAVANT LIMITEDHolds 64.7% of historical attributable spend
High Concentration
Entry requirements & qualification
  • Turnover Benchmark
    Guideline requirement: ~£6,105,535 annual turnover.Per Cabinet Office EFS 2026 & Sourcing Playbook: general proportionality cap (~2× run-rate), not an automatic disqualifier.
  • Insurance Commitments (No Upfront Purchase Needed)
    Standard public thresholds: Employer Liability (£5m), Public Liability (£5m-£10m), Professional Indemnity (£1m-£5m).✓ Commitment required upon award only — no upfront policy purchase needed to bid
  • Accreditations & Security Vetting
    Check tender pack for Cyber Essentials Plus (PPN 014 risk-proportional), ISO 27001/9001, and BPSS / SC security clearance requirements for named delivery personnel.
  • Contract Duration & Term OptionsExpected duration: 3 yrs (with extension options)
    • Source: Cabinet Office Sourcing Playbook & EFS Guidance.

    Buyer track record & authority intelligence: NHS Blood and Transplant

    Rolling 24 months
    Derived from OCDS data
    Published track record for NHS Blood and Transplant. These figures describe a rolling 24-month window, not a forecast of bids or a measure of buyer bias.
    Avg price drop
    0%Indicative
    Based on 1 comparable award · indicative evidence
    Competition Density
    1Bids / Report (median)
    Single-bidder rate: 70% · Mean: 3.8 bids
    Supplier Concentration
    High Concentration
    SAVANT LIMITEDTop vendor: 64.7% of attributable value
    Published spend
    £12,170,446Historical spend
    Cumulative GBP spend across 18 retained awards
    Typical award value
    £194,689Robust (n=8)
    Middle 50% of awards: £93,358 – £1,137,500 · 104% of the sector median for CPV 72
    Awarded spend by half-year
    2024-H2
    2025-H1
    2025-H2
    2026-H1
    2026-H2
    Methodology & coverage notes (18 active published awards)
    Coverage: 18 active published awards; 10 bid reports (which may be per lot); 8 valued awards. Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Every figure carries an evidence level: Robust (5+ observations), Moderate (3–4), Indicative (1–2). Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
    Historical Awarded Suppliers in this Category (CPV 72):
    Supplier Name
    Historic Awards
    Attributable Value
    Avg. Price Discount
    SAVANT LIMITED1 win£7,870,000No published budget
    PA Consulting Services Ltd1 win£3,200,0000% (at budget)
    Phage Consultants1 win£450,000No published budget
    Capventis1 win£295,900No published budget
    JOBTRAIN LIMITED2 wins£186,954No published budget

    Sector Market Benchmark & Opportunity Radar

    CPV 72 · UK Sector Analysis
    Observed CPV-sector evidence
    Suitable for SMEs
    Prepared 11 Sept 2026, 15:36 BST
    Observed CPV-sector evidence where it exists, with clearly labelled UK all-sector context for sparse fields; this is market context, not a bid forecast.
    Median Winning Discount
    0.22%
    CPV sector evidence · 242 comparable price observations
    Typical Bids Received
    2reported bids
    CPV sector evidence · 4,591 published bid reports
    Decision Velocity
    ~62 days
    CPV sector evidence · median from 318 completed procedures
    Notice Stability
    3 updates
    1 deadline change
    Top Contenders in this Sector (CPV 72)
    Active commercial suppliers winning public contracts in this field
    Supplier
    Awards won
    Total awarded value
    Avg. winning discount
    See Contracts Finder Notice for full supplier list
    		13 contracts£3,026,000,000At ceiling / not disclosed
    Capita Managed IT Solutions
    		9 contracts£3,014,480,000At ceiling / not disclosed
    IBM UNITED KINGDOM LIMITEDCRN: PNQM-8935-PYGQ
    		95 contracts£2,492,222,568At ceiling / not disclosed
    CAPITA BUSINESS SERVICES LTDCRN: PGJV-4881-DTGT
    		37 contracts£2,206,136,398-0% below budget
    Morgan Sindall Construction and Infrastructure LtdCRN: 4273754
    		11 contracts£2,000,000,000At ceiling / not disclosed
    FUJITSU SERVICES LIMITEDCRN: PPBL-5581-QQWX
    		67 contracts£1,711,219,332At ceiling / not disclosed
    ORACLE CORPORATION UK LIMITEDCRN: PMDX-4517-DZXP
    		82 contracts£1,631,279,568At ceiling / not disclosed
    FORDWAY SOLUTIONS LIMITEDCRN: PMPQ-9591-CTJL
    		8 contracts£1,500,229,006At ceiling / not disclosed
    AWS EMEA SARL
    		2 contracts£1,500,000,000At ceiling / not disclosed
    Frontier Technology Ltd
    		2 contracts£1,500,000,000At ceiling / not disclosed
    Comparable Published Opportunities & Re-tender Precedents
    Ranked by multi-factor similarity score
    Historic records ranked from matching published evidence. They serve as research precedents for contract scoping, specifications, and previous awardees.
    Published procedure
    Published value
    Matching evidence
    Digital Transformation Delivery Partner - Donor and Session ProgrammeNHS Blood and Transplant · 3 Jun 2026, 16:56 BST
    		£3,200,000
    same CPV family
    same authority
    same region
    similar value band
    matching published text
    Depot Fire Hydrants Design and Build - Tranche 1Transport for London · 10 Sept 2026, 13:06 BST
    		£3,232,541
    same CPV family
    same region
    similar value band
    City Housing Valuation ServicesWolverhampton City Council · 10 Sept 2026, 16:55 BST
    		£1,500,000
    same CPV family
    same region
    similar value band
    Regional Internal Audit ServicesThe Police and Crime Commissioner for Derbyshire · 11 Sept 2026, 12:03 BST
    		£5,000,000
    same CPV family
    same region
    similar value band
    Governance Risk and Compliance toolBritish Business Bank Plc · 10 Sept 2026, 16:19 BST
    		£1,100,000
    same CPV family
    similar value band
    Method: tender-intelligence-v1. Empirical OCDS facts and cross-sector percentiles; missing fields remain unrecorded.SME Friendly Qualification Criteria

    Procedure terms & legal framework

    Procedure methodCompetitive flexible procedureLegal basis
    UKPGA · 2023/54
    Procurement Act 2023
    		Procurement categoryservices
    Notice statusactiveProcurement threshold
    Above threshold
    (FTS publication)
    		Regulatory regimeStandard commercial regime
    Commercial structureStand-alone contract (No framework)Competition typeCompetitive procedureGPA WTO covered{"GPA"}
    Recurring procurementNo (One-off requirement)First published11 Sept 2026, 14:58 BSTLast source update11 Sept 2026, 14:58 BST
    Award evaluation windowSubmission end — 1 Dec 2026, 23:59 GMTEstimated future notice17 Aug 2026, 23:59 BSTContract terms summaryPayment: 30 days (Further details provided in tender documents)
    Classification (CPV)Business and management consultancy and related services, Business and management consultancy services, Business development consultancy services, IT services: consulting, software development, Internet and support, Project management consultancy services, Software integration consultancy services, System implementation planning services, Systems and technical consultancy services
    Delivery area
    North East (UKC)
    North West (UKD)
    East Midlands (UKF)
    West Midlands (UKG)
    Official Registry OCIDocds-h6vhtk-06b25f

    How to participate & submission route

    Submit via Atamis (Health Family)
    Authorized E-Sourcing Portal
    Supplier login required
    Online submission allowed
    Language: EN
    Open official portal workspace ↗
    Access & Registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
    Expression of interest (EOI)—Tender submission deadline
    6 Oct 2026, 12:00 BST
    		Clarification deadline
    23 Sept 2026, 12:00 BST
    Submission channelOfficial e-sourcing portalElectronic submissionAllowedAccepted languagesen
    Participation feeFree of charge (Open access)
    Detailed Submission Instructions & Authority Contacts
    From official release
    Timeline
    1. Pipeline notice
      11 Jun 2026, 08:16 BST
    2. Procedure published
      11 Sept 2026, 14:58 BST
    3. engagement
      31 Jul 2026, 23:59 BST · scheduled
      NHSBT will be undertaking a series of preliminary market engagement activities to inform the next phase of the DASP commercial strategy. This includes engagement to support preparation for the proposed procurement of the TIP and BCP requirements. Suppliers interested in participating in this preliminary market engagement should register on Atamis at https://atamis-1928.my.site.com/s/Welcome and search for Project Reference C452770. All information, communications and any documentation released as part of this engagement will be made available through the Atamis portal. NHSBT is planning to hold a supplier engagement session in partnership with techUK as a hybrid event, with attendance available online and in person. Further details, including booking information, will be made available via Atamis and techUK in due course. Materials shared during the engagement session will be made available on Atamis under Project Reference C452770 following the event. The purpose of this engagement is to help NHSBT understand market capability, delivery models, potential procurement and lotting structures, commercial approaches, risks, dependencies and other matters relevant to the proposed TIP and BCP requirements. NHSBT may use feedback received during this engagement to inform the future commercial strategy and any subsequent procurement documents. Participation in this preliminary market engagement does not constitute a commitment by NHSBT to launch a procurement process, issue an Invitation to Tender, or award any contract. Participation is not a requirement for participation in any future procurement and will not confer any advantage in any future competition. No remuneration, expenses or other compensation will be paid to organisations taking part in this preliminary market engagement. Suppliers should only participate on the basis that they understand and accept this position.
    4. Clarification deadline
      23 Sept 2026, 12:00 BST
    5. Submission deadline
      6 Oct 2026, 12:00 BST

    Commercial outcome and contract awards

    Awards (0)No award published
    Contracts (0)No contract published
    Bid statisticsNo aggregate bid statistics published
    Notice history
    From official release and amendment events
    1. Published value updated to £9,166,666
      11 Sept 2026, 14:58 BST
    2. Status changed to active
      11 Sept 2026, 14:58 BST
    3. Official notice release published
      11 Sept 2026, 14:58 BST
    4. procurement method changed
      11 Sept 2026, 14:58 BST
    5. Submission deadline changed to 6 Oct 2026, 12:00 BST
      11 Sept 2026, 14:58 BST
    6. Official notice release published
      11 Jun 2026, 08:16 BST

    Buyer and organisations in this procedure

    NHS Blood and Transplant

    Contracting authority
    NHS & Healthcare
    GB-PPON-PDBY-6395-VWBP
    View buyer profile →

    Official Documents & Specifications (3)

    Official links; attachments are not copied