TenderlineUK
Procurement Intelligence
Search
Find a TenderClosedTender notice
Published 11 Jun 2026, 08:16 BST

Official UK procurement notice

Technical Implementation Partner & Business Change Partner (DASP)

Official notice

Authority: NHS Blood and Transplant (Central government)

2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Sectors: IT Services & Software (72)Business Services & Consultancy (79) Delivery: North East (UKC)North West (UKD)East Midlands (UKF)
+4 moreWest Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)
Published estimate£9,166,666total for 2 lots · £11,000,000 inc. VAT · 1 value update
Submissions closed 9 Oct 2026
Lots 2see the lot list below
Contract term 3 yrsends 31 Dec 2029 · up to 31 Dec 2031 with extensions · starts 1 Jan 2027

What is being bought2 lots · detail below

Published requirement description

NHS Blood and Transplant (NHSBT) is procuring delivery partners for the Donor and Session Programme (DASP), a strategic digital transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational capabilities across blood, platelets and plasma.

The procurement is divided into two Lots:

Lot 1: Technical Implementation Partner

The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness.

Suppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.

Lot 2: Business Change Partner

The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.

NHSBT intends to award a single-supplier contract for each Lot. Suppliers may tender for either Lot or both Lots but must submit a complete and independently compliant Tender Response for each Lot tendered for.

The full requirements, eligible CRM Platforms, procurement procedure, Conditions of Participation, award criteria, evaluation methodology, timetable, contract terms and submission instructions are set out in the Invitation to Tender and associated tender documents available through Atamis under reference C468497.

  • How the procedure runs: The Authority is conducting a two-stage Competitive Flexible Procedure under section 20(2)(b) of the Procurement Act 2023 to award a single supplier contract for each Lot. Stage 1: Suppliers submit complete tenders. Following assessment against the published requirements, criteria, weightings and thresholds, the three highest ranked eligible Suppliers for each Lot will progress to Stage 2. Stage 2: Shortlisted Suppliers will participate in a Presentation and either a Workshop or Demonstration, depending on the Lot. These activities will be assessed against the published Stage 2 criteria. Conditions of Participation will be assessed on a pass/fail basis. The Authority retains the right to amend the stages where required, including the number of stages or repetition of a stage, in accordance with the Tender Notice and associated tender documents. Further details are set out in the C468497 tender documents.

CPV: Business and management consultancy and related services · Business and management consultancy services · Business development consultancy services · IT services: consulting, software development, Internet and support · Project management consultancy services · Software integration consultancy services · System implementation planning services · Systems and technical consultancy services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£9,166,666 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1Technical Implementation PartnerRenewal 3 yrsSMEVCSEPublished value£3,333,333

The Technical Implementation Partner will support the technical implementation of the selected CRM Platform and associated digital ecosystem. The scope includes solution design, configuration, integration, data migration, testing, deployment, transition, implementation governance, technical assurance and operational readiness.

Suppliers tendering for Lot 1 must align their Tender Response to one of the eligible CRM Platforms identified in the Invitation to Tender documents. The proposed technical solution, implementation approach and associated commercial submissions must be prepared consistently on the basis of the selected CRM Platform.

Contract period: 1 Jan 2027 – 31 Dec 2029 (3 yrs) · up to 31 Dec 2031 with extensionsValue: £3,333,333 exc. VAT · £4,000,000 inc. VAT
Delivery: North East, North West, East Midlands, West Midlands, East of England, South East, South WestEligibility: SME eligibleVCSE eligible
Extensions: Two optional one-year extensions, exercisable individually or cumulatively. · Two optional one-year extensions, exercisable individually or cumulatively.
72000000 IT services: consulting, software development, Internet and support72220000 Systems and technical consultancy services72224000 Project management consultancy services72224100 System implementation planning services72227000 Software integration consultancy services
Pre-qualification & selection criteria (PQQ)2
Lot #2Business Change PartnerRenewal 3 yrsSMEVCSEPublished value£5,833,333

The Business Change Partner will support the business change, adoption and operational transformation required to implement DASP successfully. The scope includes operating model and workforce transformation, stakeholder engagement, change impact assessment, communications, learning and capability development, adoption planning, business readiness, benefits realisation and transition to business as usual.

Contract period: 1 Jan 2027 – 31 Dec 2029 (3 yrs) · up to 31 Dec 2031 with extensionsValue: £5,833,333 exc. VAT · £7,000,000 inc. VAT
Delivery: North East, North West, East Midlands, West Midlands, East of England, South East, South WestEligibility: SME eligibleVCSE eligible
Extensions: Two optional one-year extensions, exercisable individually or cumulatively. · Two optional one-year extensions, exercisable individually or cumulatively.
72224000 Project management consultancy services79400000 Business and management consultancy and related services79410000 Business and management consultancy services79411100 Business development consultancy services
Pre-qualification & selection criteria (PQQ)2

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 30%Social value: 10%
Published award criteria (3)
  • Quality: (Further details provided in tender documents)
  • Price: (Further details provided in tender documents)
  • Social Value: (Further details provided in tender documents)
Lot distribution rule: Each Lot will be assessed and awarded independently through the two-stage process described in the ITT documents and relevant Stage 2 invitation. Suppliers may tender for and be awarded one or both Lots. NHSBT may award the Lots at different times and reserves the right not to award either or both Lots.
Conditions of participation · identical on every lot2
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
11 Jun 2026, 08:16 BST
Last source update
30 Sept 2026, 08:12 BST
Award evaluation window
Submission end – 1 Dec 2026
Authority reference
C468497
FTS notice number
2026/S 000-086513
Latest notice
Tender notice (UK4)
Classification (CPV)
Business and management consultancy and related servicesBusiness and management consultancy servicesBusiness development consultancy servicesIT services: consulting, software development, Internet and supportProject management consultancy servicesSoftware integration consultancy servicesSystem implementation planning servicesSystems and technical consultancy services
Delivery area
North East (UKC)North West (UKD)East Midlands (UKF)West Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-06b25f Find a Tender
Contract terms summary

30 days (Further details provided in tender documents)

How it runs

The Authority is conducting a two-stage Competitive Flexible Procedure under section 20(2)(b) of the Procurement Act 2023 to award a single supplier contract for each Lot.

Stage 1: Suppliers submit complete tenders. Following assessment against the published requirements, criteria, weightings and thresholds, the three highest ranked eligible Suppliers for each Lot will progress to Stage 2.

Stage 2: Shortlisted Suppliers will participate in a Presentation and either a Workshop or Demonstration, depending on the Lot. These activities will be assessed against the published Stage 2 criteria.

Conditions of Participation will be assessed on a pass/fail basis.

The Authority retains the right to amend the stages where required, including the number of stages or repetition of a stage, in accordance with the Tender Notice and associated tender documents.

Further details are set out in the C468497 tender documents.

Review and risk notes
Risks

Programme interdependencies may lead to changes in service usage and phasing. Volumes provided are indicative only and could vary (increase or decrease) depending on decisions affecting other DASP delivery partners and the CRM solution.

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
9 Oct 2026, 12:00 BST
Clarification deadline
23 Sept 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

atamis-1928.my.site.com/s/Welcome ↗

Timeline

11 Jun 2026 → 1 Jan 2027 · 9 dates
  1. Planning notice published138 days ago
    11 Jun 2026, 08:16 BST
  2. Market engagement87 days ago
    31 Jul 2026, 23:59 BST

    NHSBT will be undertaking a series of preliminary market engagement activities to inform the next phase of the DASP commercial strategy. This includes engagement to support preparation for the proposed procurement of the TIP and BCP requirements.

    Suppliers interested in participating in this preliminary market engagement should register on Atamis at atamis-1928.my.site.com/s/Welcome ↗ and search for Project Reference C452770. All information, communications and any documentation released as part of this engagement will be made available through the Atamis portal.

    NHSBT is planning to hold a supplier engagement session in partnership with techUK as a hybrid event, with attendance available online and in person. Further details, including booking information, will be made available via Atamis and techUK in due course. Materials shared during the engagement session will be made available on Atamis under Project Reference C452770 following the event.

    The purpose of this engagement is to help NHSBT understand market capability, delivery models, potential procurement and lotting structures, commercial approaches, risks, dependencies and other matters relevant to the proposed TIP and BCP requirements. NHSBT may use feedback received during this engagement to inform the future commercial strategy and any subsequent procurement documents.

    Participation in this preliminary market engagement does not constitute a commitment by NHSBT to launch a procurement process, issue an Invitation to Tender, or award any contract. Participation is not a requirement for participation in any future procurement and will not confer any advantage in any future competition.

    No remuneration, expenses or other compensation will be paid to organisations taking part in this preliminary market engagement. Suppliers should only participate on the basis that they understand and accept this position.

  3. Next notice expected70 days ago
    17 Aug 2026, 23:59 BST
  4. Tender notice published45 days ago
    11 Sept 2026, 14:58 BST
  5. Clarification questions by33 days ago
    23 Sept 2026, 12:00 BST
  6. Latest notice published27 days ago
    30 Sept 2026, 08:12 BST
  7. Submission deadline17 days ago
    9 Oct 2026, 12:00 BST
  8. Today
    27 Oct 2026
  9. Award decision expected byin 35 days
    1 Dec 2026, 23:59 GMT
  10. Contract startsin 65 days
    1 Jan 2027

Notice history

9 events · 4 releases on Find a Tender · since 11 Jun 2026
  1. Preliminary market engagement notice published
    11 Jun 2026, 08:16 BST
    UK2
  2. Tender notice published
    11 Sept 2026, 14:58 BST
    UK4
  3. Published value updated to £9,166,666
    11 Sept 2026, 14:58 BST
    was £8,800,000
  4. Status changed to active
    11 Sept 2026, 14:58 BST
  5. Procurement method changed
    11 Sept 2026, 14:58 BST
  6. Deadline published: 6 Oct 2026, 12:00 BST
    11 Sept 2026, 14:58 BST
  7. Tender notice published
    30 Sept 2026, 08:10 BST
    UK4
  8. Deadline moved to 9 Oct 2026, 12:00 BST
    30 Sept 2026, 08:10 BST
    +3 days · was 6 Oct 2026, 12:00 BST
  9. Tender notice published
    30 Sept 2026, 08:12 BST
    UK4
Published amendments (2)

Extension to submission date (extended from 06/09/2026 to 09/09/2026)

***MODIFICAITON NOTE AMENDMENT: Extension to submission date (extended from 06/10/2026 to 09/10/2026)**

Routine re-releases (4)
  • 2026-06: 1 release · 11 Jun 2026

Contracting authority & participating public bodies

NHS Blood and Transplant

Contracting authorityPublic authority - central government GB-PPON: PDBY-6395-VWBP 500 North Bristol Park, Bristol, South West, BS34 7QHContact email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender