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Find a TenderAwarded without competitionContract details notice
Published 3 Jul 2026, 16:00 BST

Official UK procurement notice

Surveys- Customer experience · UK public procurement notice

Official notice

Authority: Vico Homes (Public body)

Below threshold - without competition
Sectors: Business Services & Consultancy (79) Delivery: Yorkshire & Humber (UKE)East Midlands (UKF)
Awarded value£103,123published contract · inc. VAT
Awarded 31 Mar 2026no call for competition
Awarded to SABIO LTD

What is being bought

Published requirement description

Voice of the Customer - customer experience support.

Coverage for up to 99,600 sent SMS surveys per year and 58,200 sent IVR surveys per year

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: Yorkshire & Humber, East Midlands
79311000 Survey services79342310 Customer survey services

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Jul 2026, 16:00 BST
Last source update
3 Jul 2026, 16:00 BST
FTS notice number
2026/S 000-062951
Latest notice
Contract details notice (UK7)
Delivery area
Yorkshire & Humber (UKE)East Midlands (UKF)
Official registry OCID
ocds-h6vhtk-06c3ca Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    3 Jul 2026, 16:00 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £103,1231 contract inc. VAT; no net value published
Contracts signed 1latest 31 Mar 2026
Awarded toValueDateStatus
SABIO LTD£103,123 inc. VAT †—Awarded

Contracts

  • Contract 1 · SABIO LTD

    Signed
    31 Mar 2026
    Value
    £103,123 inc. VAT
    Period
    1 Apr 2026 – 31 Mar 2027 · up to 31 Mar 2028 with extensions
    Status
    active
    Extensions
    Contract term is 12 months + 12 months, Vico can use the extension based on performance of the service.

Contracting authority & participating public bodies

VICO HOMES LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: RS007530 · GB-PPON: PHVM-7719-BQMQ Merefield House, Whistler Drive, Castleford, Yorkshire & Humber, WF10 5HXContact email

Bidders & participating suppliers

1 commercial party on the notice
  • SABIO LTDAwarded supplierGB-COH: 03644452GB-PPON: PWRW-4386-QPNN 12th Floor, Blue Fin Building, London, London, SE1 0SUContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure