Software Licence Agreements, Applications and Associated Services Framework

As well as the internal users within the Council, ICT Services division provide services to some of the Council's Alternative Service Delivery Models (ASDMs). ASDMs are arms-length organisations, which procure services from the Council. The Council reserves the right to add and remove additional ASDM's throughout the lifecycle of the Framework Agreement. Currently the council has relationships with East Midlands Combined Coalition Authority, VIA and Inspire.

All public sector organisations within the UK can access this framework agreement.

During the contract period, we will need to order various software licences and associated services including professional services. The Supplier must provide us with written quotes for any software and associated service requests that we make which must include at a minimum.

• The details of the software product/'s and/or service, including the amount in which are needed.
• Price, with a clear breakdown that shows any ongoing costs, such as yearly software licensing or maintenance. (Note that, as also mentioned in the "Tender Pricing" section, Nottinghamshire County Council may ask the Supplier to show proof of the price they are paying to the manufacturer / reseller), margin (%), and the Supplier must provide this information if requested.)
• For orders that involve professional services, or where professional services or consultancy are needed, the Supplier must also provide.

o The professional service roles that are relevant and suitable for the project or task, and the qualifications and experience of the people who will do them.

o A statement of work that outlines the activities, deliverables, milestones, and acceptance criteria of the project or task, as well as the risks, assumptions, and dependencies involved.

o A breakdown of the costs related to the professional services, including the hourly or daily rates, travel expenses, and any other fees or charges that may apply.

o A project plan that displays the schedule, resources, and dependencies of the project or task, and how the Supplier will communicate and report their progress and issues to us.

Where any quotation has lead time or volume considerations, the Supplier must also detail within the quotation.

• Where the level of discount is affected by lead time, the lead time pricing tiers available and the discount applicable to the lead time offered.
• Where the level of discount is affected by volume, the volume pricing tiers available and the discount applicable to the volume tier offered.

The supplier must provide us with the quotes within five working days from the date of our request. The quotes must be valid for 30 days from the date of issue. If the Supplier is unable to meet any of these criteria, they must acknowledge our request and inform us of the reason for the change and the expected date of delivery of the quotes/provide different validity date. We reserve the right to reject any quotes that are not provided within the specified time frame or that do not meet our requirements.

The bidder is expected to streamline software order process by providing a portal that list current pricing for repeatable COT's software and include features for tracking quotes and

orders.