Find a TenderAwardedContract award notice
Published 2 Dec 2025, 17:08 GMT

Official UK procurement notice

SMG SECURITY SERVICES (Light Touch Regime)

Official notice

Authority: Science Museum Group (Central government)

3 lotsServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Final published estimate£42,920,000initial estimate £5,365,000 · 2 value updates
Submissions closed 22 Apr 2026awarded 26 Oct 2026
Award (standstill) to Carlisle Security Services Limited, Amulet (Churchill Security Solutions) Limited3 awards
Contract term 5 yrsends 31 Mar 2032 · up to 1 Apr 2035 with extensions · starts 1 Apr 2027

What is being bought3 lots · detail below

Published requirement description

The Science Museum Group (“SMG”) is seeking the provision of security staffing services across its 6 sites. This procurement is being conducted in accordance with the Competitive Flexible Procedure under the Procurement Act 2023 (“PA23”). The Light Touch Regime also applies to this procurement, which specify the services qualifying as light touch services by description and by reference to the corresponding Common Procurement Vocabulary (CPV) codes.

You can find out more detail in the attached tender documents.

  • How the procedure runs: Stage 1: PSQ Stage 2: ITT for shortlisted bidders

CPV: Security services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£42,920,000 together) · same evaluation weights on every lot
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£24,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 1 Apr 2035 with extensionsValue: £24,000,000 exc. VAT · £28,800,000 inc. VAT
Delivery: North East, North West, Yorkshire & Humber, London, South EastEligibility: SME eligibleVCSE eligible
Extensions: The Agreement is intended to run for an initial period of 5 years with the option to extend for up to 1+1+1 additional years at SMG’s sole discretionSecond stage: 1–5 candidates invited to tender
Lot #2AwardedRenewal 5 yrsSMEPublished value£4,920,000

The source published no individual description for this lot.

Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 1 Apr 2035 with extensionsValue: £4,920,000 exc. VAT · £5,904,000 inc. VAT
Eligibility: SME eligible
Extensions: The Agreement is intended to run for an initial period of 5 years with the option to extend for up to 1+1+1 additional years at SMG’s sole discretionSecond stage: 1–5 candidates invited to tender
Lot #3AwardedRenewal 5 yrsSMEPublished value£14,000,000

The source published no individual description for this lot.

Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 1 Apr 2035 with extensionsValue: £14,000,000 exc. VAT · £16,800,000 inc. VAT
Eligibility: SME eligible
Extensions: The Agreement is intended to run for an initial period of 5 years with the option to extend for up to 1+1+1 additional years at SMG’s sole discretionSecond stage: 1–5 candidates invited to tender

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 75%Price: 25%
Published award criteria (2)
  • Price
  • Quality
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
2 Dec 2025, 17:08 GMT
Last source update
26 Oct 2026, 11:57 GMT
Award evaluation window
Submission end – 12 May 2026
Authority reference
SCM3940M
FTS notice number
2026/S 000-024735
Latest notice
Contract award notice (UK6)
Classification (CPV)
Security services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)London (UKI)South East (UKJ)
Official registry OCID
ocds-h6vhtk-05ed68 Find a Tender
How it runs

Stage 1: PSQ

Stage 2: ITT for shortlisted bidders

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Requests to participate (first stage)
22 Apr 2026, 17:00 BST
Submission deadline
22 Apr 2026, 17:00 BST
Clarification deadline
13 Apr 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Dec 2025 → 1 Apr 2027 · 10 dates
  1. Planning notice published328 days ago
    2 Dec 2025, 17:08 GMT
  2. Market engagement290 days ago
    9 Jan 2026, 23:59 GMT

    We are looking to go out to market for security services in early 2026 for a start date of 1 April 2027.

    The purpose of this engagement is to support SMG’s decision on the operating model moving forwards. We would welcome your views to aid the decision and are issuing this survey as part of our preliminary market engagement.

    The aims of the survey are to:

    • Support SMG’s understanding of the market appetite for contracting in a single or multiple lots.
    • Support SMG’s understanding of the market capability for contracting with the Group, particularly from small and medium-sized enterprises (“SMEs”).
    • Support SMG’s understanding of the use of technology by companies.

    The survey can be accessed using the following Microsoft Form link: forms.office.com/pages/responsepage.aspx ↗

    The survey will close on Friday 9th January 2026 so please submit your responses by this date.

    Responses are for information only and will not be scored or influence future evaluation.

    We will not share responses to this survey with any third parties except in an anonymised format. We have carried out a conflicts interest assessment for all individuals that will have sight of the responses received. To fulfil our duty under the Regulation 16(3) of the Procurement Act 2023 we will include in the tender pack an aggregated summary of all responses received once we go out to market for these services, but the summary will not contain any personally identifiable information.

    SMG will also be holding a supplier webinar on Tuesday 16th December 2025 between 1:30PM and 2:30PM, where suppliers will be able to hear more about SMG and how we operate in relation to security. To join the webinar, please use this link: teams.microsoft.com/l/meetup-join/19%3am… ↗

    Microsoft Teams

    Meeting ID: 379 254 908 728 27

    Passcode: sB6X3xC9

    Suppliers are welcome to send any questions in advance using this Microsoft Form: forms.office.com/pages/responsepage.aspx ↗

    Please submit all your questions by 15th of December 2025 12:00PM.

    We will also try and answer any questions on the day. Access to the questions and responses will be made available to potential bidders in the tender pack.

    UPDATE!! You can also view the Supplier Webinar Recording here:

    www.dropbox.com/scl/fo/6kuswxkosq3a5… ↗

  3. Tender notice published222 days ago
    18 Mar 2026, 15:17 GMT
  4. Clarification questions by196 days ago
    13 Apr 2026, 17:00 BST
  5. Submission deadline187 days ago
    22 Apr 2026, 17:00 BST
  6. Award decision expected by167 days ago
    12 May 2026, 23:59 BST
  7. Assessment summaries sent31h ago
    26 Oct 2026
  8. Latest notice published19h ago
    26 Oct 2026, 11:57 GMT
  9. Today
    27 Oct 2026
  10. Standstill endsin 8 days
    4 Nov 2026, 23:59 GMT
  11. Contract startsin 155 days
    1 Apr 2027, 00:00 BST

Notice history

16 events · 9 releases on Find a Tender · since 2 Dec 2025
  1. Preliminary market engagement notice published
    2 Dec 2025, 17:08 GMT
    UK2
  2. Preliminary market engagement notice published
    2 Dec 2025, 17:11 GMT
    UK2
  3. Preliminary market engagement notice published
    10 Dec 2025, 10:55 GMT
    UK2
  4. Preliminary market engagement notice published
    5 Jan 2026, 15:56 GMT
    UK2
  5. Preliminary market engagement notice published
    5 Jan 2026, 15:57 GMT
    UK2
  6. Preliminary market engagement notice published
    9 Jan 2026, 13:37 GMT
    UK2
  7. Tender notice published
    18 Mar 2026, 15:17 GMT
    UK4
  8. Published value updated to £5,365,000
    18 Mar 2026, 15:17 GMT
    was £48,000,000
  9. Status changed to active
    18 Mar 2026, 15:17 GMT
  10. Procurement method changed
    18 Mar 2026, 15:17 GMT
  11. Tender notice published
    18 Mar 2026, 16:48 GMT
    UK4
  12. Published value updated to £42,920,000
    18 Mar 2026, 16:48 GMT
    was £5,365,000
  13. Contract award notice published
    26 Oct 2026, 11:57 GMT
    UK6
  14. Status changed to complete
    26 Oct 2026, 11:57 GMT
  15. Procurement method changed
    26 Oct 2026, 11:57 GMT
  16. Contract signature expected
    4 Dec 2026, 23:59 GMT
    scheduled
Routine re-releases (9)
  • 2026-01: 3 releases · 5 Jan 2026, 9 Jan 2026
  • 2025-12: 3 releases · 2 Dec 2025, 10 Dec 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3some still in standstill
Awarded value £41,891,7643 awards exc. VAT
Bids received 3
Named bidders 2published on the award notice
Awarded toValueDateStatus
Lot 11 award
Carlisle Security Services LimitedLot 1 - Security provision for Science Museum (London)1 Apr 2027 – 31 Mar 2032 · up to 31 Mar 2035Extensions: The Agreement is intended to run for an initial period of 5 years with the option to extend for up to 1+1+1 additional years at SMG’s sole discretion£20,501,05126 Oct 2026standstill to 4 Nov 2026Standstill
Lot 21 award
Carlisle Security Services LimitedLot 2 - Security provision for Science and Innovation Park (Wiltshire)1 Apr 2027 – 31 Mar 2032 · up to 31 Mar 2035Extensions: The Agreement is intended to run for an initial period of 5 years with the option to extend for up to 1+1+1 additional years at SMG’s sole discretion£5,075,40626 Oct 2026standstill to 4 Nov 2026Standstill
Lot 31 award
Amulet (Churchill Security Solutions) LimitedLot 3 - Security provision for the National Railway Museum (York), Science and Industry Museum (Manchester), National Science and Media Museum (Bradford) and Locomotion (Shildon)1 Apr 2027 – 31 Mar 2032 · up to 31 Mar 2035Extensions: The Agreement is intended to run for an initial period of 5 years with the option to extend for up to 1+1+1 additional years at SMG’s sole discretion£16,315,30726 Oct 2026standstill to 4 Nov 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
Lot 11final-stage tenders · 45 at stage one00—
Lot 21final-stage tenders · 45 at stage one00—
Lot 31final-stage tenders · 45 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Science Museum Group

Contracting authorityPublic authority - central government GB-PPON: PDTR-3338-MNPG The Science Museum, London, London, SW7 2DDContact email

Bidders & participating suppliers

2 commercial parties on the notice
  • Amulet (Churchill Security Solutions) LimitedAwarded supplierGB-PPON: PZLZ-2888-QWVN First Floor, Cedar House, Parkland Square, 750a Capability Green, Luton, East of England, LU1 3LUContact email
  • Carlisle Security Services LimitedAwarded supplierGB-PPON: PPRV-2663-QCMW First Floor, 251 Capability Green, Luton, Bedfordshire, East of England, LU1 3LUContact email

Official documents & specifications (12)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

Show 3 more notices