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Published 4 Mar 2024, 09:52 GMT

Official UK procurement notice

Servicing and Repair of Gas and Renewable Heating Equipment (Domestic and Commercial)

Official notice

Authority: PROCURE PLUS HOLDINGS LIMITED (Public body)

Framework agreement2 lotsServicesOpen procedure
Framework ceiling (notional)£108,020,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 5 Apr 2024awarded 5 Jul 2024
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

Procure Plus are a value focused, not for profit company that specialises in the procurement of goods and services related to both the new build, repair, and maintenance of social housing.

Procure Plus wishes to procure and enter into a framework agreement for the servicing and repair of gas and renewable heating equipment. This will cover the annual servicing, maintenance, and repair of domestic gas fired central heating installations, domestic miscellaneous gas appliances, solid fuel appliances and domestic renewable heating systems. It will also cover the annual servicing, maintenance, and repair within domestic and non-domestic settings of commercial gas fired heating installations, HVAC systems and commercial renewable heating systems. The servicing, maintenance and repair of renewable heating systems covers both air source heat pump and ground source heat pump systems for both domestic and commercial heating equipment.

In accordance with the provisions of the Public Contract Regulations 2015 (63)(7), Bidders on Lot 1and Lot 2 are advised that Contractors who are appointed to this framework agreement will not be permitted to sub-contract the responsibility for the service, maintenance, and repair of gas appliances. Due to the business criticality and risk to both the customer organisation and the resident, the responsibility for the service maintenance and repair of gas appliances will be the responsibility of the Contractor who is appointed to the framework agreement. Contractors appointed to the framework agreement will be permitted, with the agreement of the Customer, to utilise subcontractors to complete the works required to solid fuel appliances and to supplement the service, maintenance, and repair of gas appliances in exceptional circumstances. For example, additional volume caused by extreme weather conditions and / or the geographical spread of properties.

Bidders are permitted to sub-contract the responsibility for the service, maintenance, and repair of renewable technologies within scope of the framework agreement.

CPV: Boiler installation work · Central-heating installation work · Gas appliance maintenance services · Heat pumps · Repair and maintenance services of central heating · Repair and maintenance services of electrical and mechanical building installations · Solid fuels

How this framework works

From the published notice
Places
up to 30 suppliers · 27 bids received (0.9 per place) · 20 appointed

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1Servicing and repair of domestic gas and renewable heating equipmentAwardedPublished value£80,520,000

This Lot is for the annual servicing, maintenance, and repair of domestic gas fired central heating installations, domestic miscellaneous gas appliances, solid fuel appliances and domestic renewable heating systems.

The servicing of gas appliances will be undertaken through a 3* service and maintenance provision. Repairs that fall outside the 3* service package are also included within the scope of this Lot.

The servicing, maintenance and repair of renewable heating appliances covers both air source heat pump and ground source heat pump systems. Repairs that fall outside the service package are also included within this Lot. Additional information: Procure Plus intends to appoint 15 Contractors to this lot.

Procure Plus reserves the option to appoint a limited number of additional Contractors to this lot of the framework agreement, beyond the 15 stated above. This option may be exercised by Procure Plus where there is a close proximity in the final overall scores between the 15th bidder and the bidders who are ranked in close proximity beneath. Bidders are advised that this is an option and not an obligation on the part of Procure Plus. Procure Plus reserves the right not to exercise this option and to only appoint 15 Contractors to this framework at the conclusion of the evaluation.

Delivery: UK · The place of performance is described as the United Kingdom, and this is intended to indicate that individual Customers of the framework agreement will own and manage property across some or all of this area. Contractors who are appointed to the framework agreement will not be required to work across the entirety of the UK and they will be able to limit their participation in call off processes to those opportunities that align with the geographical areas in which their organisation operates.
Variant bids: not allowed
Lot #2Servicing and repair of commercial gas and renewable heating equipmentAwardedPublished value£27,500,000

This Lot is for the annual servicing, maintenance, and repair within domestic and non-domestic settings of commercial gas fired heating installations, HVAC systems and commercial renewable heating systems.

The servicing, maintenance and repair of renewable heating installations covers both air source heat pump and ground source heat pump systems. Additional information: Procure Plus intends to appoint 15 Contractors to this lot.

Procure Plus reserves the option to appoint a limited number of additional Contractors to this lot of the framework agreement, beyond the 15 stated above. This option may be exercised by Procure Plus where there is a close proximity in the final overall scores between the 15th bidder and the bidders who are ranked in close proximity beneath. Bidders are advised that this is an option and not an obligation on the part of Procure Plus. Procure Plus reserves the right not to exercise this option and to only appoint 15 Contractors to this framework at the conclusion of the evaluation.

Delivery: UK · The place of performance is described as the United Kingdom, and this is intended to indicate that individual Customers of the framework agreement will own and manage property across some or all of this area. Contractors who are appointed to the framework agreement will not be required to work across the entirety of the UK and they will be able to limit their participation in call off processes to those opportunities that align with the geographical areas in which their organisation operates.
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation1
  • Suitability

    Please refer to the invitation to tender documents.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Servicing and Repair of Gas and Renewable Heating Equipment (Domestic…” is a framework: the contest is a place on its panel, up to 30 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Mar 2024, 09:52 GMT
Last source update
30 Jul 2024, 16:51 BST
Award evaluation window
5 Apr 2024 – …
FTS notice number
2024/S 000-023830
Classification (CPV)
Boiler installation workCentral-heating installation workGas appliance maintenance servicesHeat pumpsRepair and maintenance services of central heatingRepair and maintenance services of electrical and mechanical building installationsSolid fuels
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0444f5 Find a Tender

Publisher note: Individual contracting authorities and organisations entitled to access the framework agreement will have the option to agree and award contracts to the appointed service providers at any point during the term of the framework agreement. Such contracting authorities and organisations are as follows: Any customer of Procure Plus from time to time, which may include: Any social housing provider in the United Kingdom from time to time. 'Social Housing Provider' for this purpose means any provider of social housing and includes, without limitation, registered providers, local authorities, and arm's length management organisations (ALMOs) Any local authority Any combined authority or associated body Any police, fire or rescue authority Any transport authority Any NHS trust or body, or other health authority Any waste disposal authority; any university, school, free school, college or academy Any other contracting authority (as defined in the Public Contracts Regulations 2015) that does not fall within any of the aforementioned categories Any entity or joint venture company that any of the aforementioned contracting authorities and organisations holds an interest in from time to time. A list of current social housing providers can be found by visiting: https://www.gov.uk/government/publications/registered-providers-of-social-housing (https://www.gov.uk/government/publications/registered-providers-of-social-housing) A number of contracts called off under the framework agreement may be completed using funding received via the European Union including but not limited to the European Regional Development Fund. Procure Plus reserves the right to cancel the procurement at any time and not to proceed with all or part of the Framework Agreement. Procure Plus will not, under any circumstances, reimburse any expense incurred by applicants in preparing their tender submissions or in participating in this procurement process.

How it was run

Official notice
Appointment period ends
5 Apr 2024, 17:00 BST
Submission channel
{"written"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
5 Apr 2024, 17:01 BST

Timeline

5 Apr 2024 → 30 Jul 2024 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    5 Apr 2024, 17:00 BST
  2. Bids opened
    5 Apr 2024, 17:01 BST
  3. Notice published
    30 Jul 2024, 16:51 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    30 Jul 2024, 16:51 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 20admitted to the panel · see the list ↓
Bids received 27
Contracts signed 2latest 5 Jul 2024

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Servicing and repair of domestic gas and renewable heating equipment

    Signed
    5 Jul 2024
    Value
    £80,520,000
    Status
    active
  • Servicing and repair of commercial gas and renewable heating equipment

    Signed
    5 Jul 2024
    Value
    £27,500,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Servicing and repair of commercial gas and renewable heating equipment24bids · 24 electronic———
Whole notice27bids———

Contracting authority & participating public bodies

PROCURE PLUS HOLDINGS LIMITED

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities GB-COH: 05888820 The Lancastrian Office Centre,Talbot Road, MANCHESTER, North West, M320FPContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeMediation body London
  • Royal Courts of JusticeReview body London

Framework contractors & participating bidders

20 commercial parties on the notice
Show 10 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria