Official UK procurement notice
ServiceNow Development & Managed Services Delivery Partner
Authority: Government Property Agency (Central government)
What is being bought
Published requirement descriptionThe Government Property Agency intends to procure a ServiceNow Development and Managed Services Partner to provide ongoing support, maintenance, development and optimisation of its ServiceNow platform.
The requirement is expected to include platform development, application support, administration, upgrades, integrations, technical consultancy and continuous improvement services
CPV: Software support services
The lotProcurement structure
single lot · no lot value publishedLot #1PlannedRenewal
Pipeline intelligence · planning stage: how this market runs before the tender is published
How Government Property Agency buys Software-related services (CPV 7226), and who usually turns up
Government Property Agency’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Software-related services (CPV 7226) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in West Midlands.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered outside West Midlands.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 53 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid14%
2–329%
4–643%
7+14%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate80%
Within ±2%20%
Above estimate0%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 7226Published estimate£2.5m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 49 past lots.
A forecast, not a list of bidders.
1 bid8%
2–324%
4–639%
7+29%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| DeloitteEarlier contract | ServiceNow Specialist Managed Servicesstarted Apr 2026 | — | £399k | Matched as the earlier contract |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Award under framework
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 3 Sept 2026, 17:09 BST
- Last source update
- 3 Sept 2026, 17:39 BST
- Authority reference
C1001396- FTS notice number
2026/S 000-083669- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06f1b4Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
3 Sept 2026 → 10 Jan 2027 · 3 dates- Planning notice published48 days ago3 Sept 2026, 17:09 BST
- Market engagement42 days ago9 Sept 2026, 23:59 BST
Preliminary Market Engagement - ServiceNow Development and Managed Services.
The Government Property Agency (GPA) intends to undertake preliminary market engagement in advance of a proposed procurement for ServiceNow Development and Managed Services.
An online market engagement session will be hosted by techUK on Wednesday 9 September 2026, from 14:00 to 15:30.
Overview of the Requirement:
GPA is preparing to procure ServiceNow Development and Managed Services to support the ongoing development, implementation, enhancement, optimisation and support of its ServiceNow platform.
The purpose of this preliminary market engagement is to provide potential suppliers with an early overview of the anticipated requirement and to seek market feedback and insight to help GPA further develop its requirements and inform its commercial and procurement approach prior to commencing the formal procurement process.
The virtual market engagement session is expected to include:
Part 1: A presentation from GPA providing organisational context and an overview of the anticipated requirement.
Part 2: A supplier question and answer session.
Part 3: An interactive market engagement session to obtain supplier feedback, ideas and market insight on the proposed requirement and procurement approach.
GPA welcomes participation from suppliers with relevant experience and capability in delivering ServiceNow development and managed services.
How to Participate
Suppliers wishing to participate in the market engagement event should register via the techUK registration page using the link below:
Register for the GPA ServiceNow Development and Managed Services Market Engagement Event:
[www.techuk.org/what-we-deliver/even… ↗]
Suppliers are encouraged to register in advance of the session.
Indicative Procurement Timetable
The current indicative timetable is for the procurement process to commence in November 2026, with the resulting contract anticipated to commence in January 2027.
Participation in this preliminary market engagement does not form part of any subsequent procurement process and will not provide any supplier with an advantage in any future competition. GPA reserves the right to amend its requirements, timetable and procurement approach following the market engagement.
- Today21 Oct 2026
- Contract startsin 80 days10 Jan 2027
Notice history
2 events · 2 releases on Find a Tender · since 3 Sept 2026- Pipeline notice published3 Sept 2026, 17:09 BSTUK1
- Preliminary market engagement notice published3 Sept 2026, 17:39 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender