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AwardedFind a Tender · award

Retail Managed Service

Buyer: NORTHERN TRAINS LIMITED →

BuyerNORTHERN TRAINS LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published6 Jul 2023

What is being bought

Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. Rail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain. The potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee.

Delivery location

UKC · UKD · UKE · UKF

Categories

Sale of travel tickets and package tours services 63512000Sale of travel tickets and package tours services 63512000

Lot details

Lot 1

Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. Rail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain. The potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee. Additional information: Northern Trains Limited in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard. Northern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers.

What is included

ItemCategoryQuantity
1Sale of travel tickets and package tours servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 63. The category anchor is Sale of travel tickets and package tours services (63512000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 631,4873 median · 16.2 average (555 of 1,487 with a bid count)3 average (640 of 1,487 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKC362 median · 9.8 average (13 of 36 with a bid count)4.1 average (14 of 36 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNorthern Trains Limited (Northern) in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard. Northern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers.
Rationale classificationsThe works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

019361-2023-1

Statusactive
Value£2,500,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-03df8b
Latest release ID019361-2023
Latest release timestampThu Jul 06 2023 17:13:49 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsNegotiated without publication of a contract notice
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0025
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
6 Jul 2023award, contract019361-2023

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "019361-2023",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2023-07-06T18:13:49+01:00",
  "ocid": "ocds-h6vhtk-03df8b",
  "buyer": {
    "id": "GB-FTS-86792",
    "name": "NORTHERN TRAINS LIMITED"
  },
  "awards": [
    {
      "id": "019361-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-11310918",
          "name": "Payzone Bill Payments Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-03df8b",
    "lots": [
      {
        "id": "1",
        "options": {
          "description": "Northern Trains Limited (Northern) may at its absolute discretion exercise an option to extend the agreement following the initial term. The extension period shall be no greater than 3 years."
        },
        "hasOptions": true,
        "description": "Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. \nRail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain.\nThe potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee. Additional information: Northern Trains Limited  in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard.  \nNorthern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "North of England."
        },
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKD"
          },
          {
            "region": "UKE"
          },
          {
            "region": "UKF"
          }
        ],
        "additionalClassifications": [
          {
            "id": "63512000",
            "scheme": "CPV",
            "description": "Sale of travel tickets and package tours services"
          }
        ]
      }
    ],
    "title": "Retail Managed Service",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. \nRail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain. \nThe potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee.",
    "classification": {
      "id": "63512000",
      "scheme": "CPV",
      "description": "Sale of travel tickets and package tours services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "Northern Trains Limited (Northern) in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard.  \nNorthern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-86792",
      "name": "NORTHERN TRAINS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "YORK",
        "postalCode": "Y016JT",
        "countryName": "United Kingdom",
        "streetAddress": "GEORGE STEPHENSON HOUSE, TOFT GREEN"
      },
      "details": {
        "url": "https://www.northernrailway.co.uk/",
        "classifications": [
          {
            "id": "RAILWAY_SERVICES",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Railway services"
          }
        ]
      },
      "identifier": {
        "legalName": "NORTHERN TRAINS LIMITED",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Holly Peters",
        "email": "holly.peters@northernrailway.co.uk",
        "telephone": "+44 7929708826"
      }
    },
    {
      "id": "GB-COH-11310918",
      "name": "Payzone Bill Payments Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2 V7ER",
        "countryName": "United Kingdom",
        "streetAddress": "3rd Floor, 100 Wood Street"
      },
      "details": {
        "url": "http://www.payzone.co.uk",
        "scale": "large"
      },
      "identifier": {
        "id": "11310918",
        "scheme": "GB-COH",
        "legalName": "Payzone Bill Payments Limited"
      }
    },
    {
      "id": "GB-FTS-6043",
      "name": "Department for Transport",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Department for Transport"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "019361-2023-1",
      "value": {
        "amount": 2500000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "019361-2023-1",
      "dateSigned": "2023-07-06T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
6 Jul 2023 · 019361-2023 · award, contract
{
  "id": "019361-2023",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2023-07-06T18:13:49+01:00",
  "ocid": "ocds-h6vhtk-03df8b",
  "buyer": {
    "id": "GB-FTS-86792",
    "name": "NORTHERN TRAINS LIMITED"
  },
  "awards": [
    {
      "id": "019361-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-11310918",
          "name": "Payzone Bill Payments Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-03df8b",
    "lots": [
      {
        "id": "1",
        "options": {
          "description": "Northern Trains Limited (Northern) may at its absolute discretion exercise an option to extend the agreement following the initial term. The extension period shall be no greater than 3 years."
        },
        "hasOptions": true,
        "description": "Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. \nRail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain.\nThe potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee. Additional information: Northern Trains Limited  in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard.  \nNorthern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
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          "description": "North of England."
        },
        "deliveryAddresses": [
          {
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          },
          {
            "region": "UKD"
          },
          {
            "region": "UKE"
          },
          {
            "region": "UKF"
          }
        ],
        "additionalClassifications": [
          {
            "id": "63512000",
            "scheme": "CPV",
            "description": "Sale of travel tickets and package tours services"
          }
        ]
      }
    ],
    "title": "Retail Managed Service",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. \nRail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain. \nThe potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee.",
    "classification": {
      "id": "63512000",
      "scheme": "CPV",
      "description": "Sale of travel tickets and package tours services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "Northern Trains Limited (Northern) in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard.  \nNorthern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_TECHNICAL",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-86792",
      "name": "NORTHERN TRAINS LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "YORK",
        "postalCode": "Y016JT",
        "countryName": "United Kingdom",
        "streetAddress": "GEORGE STEPHENSON HOUSE, TOFT GREEN"
      },
      "details": {
        "url": "https://www.northernrailway.co.uk/",
        "classifications": [
          {
            "id": "RAILWAY_SERVICES",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Railway services"
          }
        ]
      },
      "identifier": {
        "legalName": "NORTHERN TRAINS LIMITED",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Holly Peters",
        "email": "holly.peters@northernrailway.co.uk",
        "telephone": "+44 7929708826"
      }
    },
    {
      "id": "GB-COH-11310918",
      "name": "Payzone Bill Payments Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2 V7ER",
        "countryName": "United Kingdom",
        "streetAddress": "3rd Floor, 100 Wood Street"
      },
      "details": {
        "url": "http://www.payzone.co.uk",
        "scale": "large"
      },
      "identifier": {
        "id": "11310918",
        "scheme": "GB-COH",
        "legalName": "Payzone Bill Payments Limited"
      }
    },
    {
      "id": "GB-FTS-6043",
      "name": "Department for Transport",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Department for Transport"
      }
    }
  ],
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      "id": "019361-2023-1",
      "value": {
        "amount": 2500000,
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      "dateSigned": "2023-07-06T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}