Official UK procurement notice
Responsive Repairs and Void Property Services
Authority: Procurement for Housing (Public body)
What is being bought5 lots · detail below
Published requirement descriptionEstablished in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 75% of UK’ social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 (“PCR 2015”) and a central purchasing body under regulation 37 PCR 2015.
Please refer to www.pfh.co.uk ↗ for additional information.
PfH is administered by Inprova Limited and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner, supporting business performance improvement for the public sector.
Procurement for Housing has established a Framework Agreement for Responsive Repairs and Void Property Services.
The framework has been split into five (5) lots:
- Responsive Repairs and Void Property Refurbishment
- Void Property Refurbishment
- Responsive Repairs
- Void Property Cleaning and Clearing Services
- Void Property Security Services
The framework agreement is open to social housing providers and the wider public sector (procurementforhousing.co.uk/permissible-users/ac… ↗) across England, Scotland, Wales and Northern Ireland.
Organisations applied to become qualified suppliers in more than one lot, however, they were restricted in applying for either National coverage or up to a maximum of 4 regions.
The estimated total Lot values were provided within Document 1 - Invitation to Tender, and represented the estimated maximum spend ranges for each Lot.
However it should be noted that PfH expect the total value of the Framework Agreement across all lots to be GBP 240,000,000 (240 million). As it is unknown which contracting route will be selected by PfH Members estimations were duplicated over lots 1 to 3.
CPV: Building completion work · Building installation work · Meter reading service · Repair and maintenance services of building installations · Security equipment · Security screens · Security services · Sewage, refuse, cleaning and environmental services · Surveillance system
How this framework works
From the published notice- Places
- up to 280 suppliers · 28 bids on the busiest of 5 lots (0.1 per place) · 35 appointed
Lots and requirements (5)Procurement structure
5 lots · all with a published value · same evaluation weights on every lotEvery one of these 2 lots carries the same published figure, £30,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Responsive Repairs and Void Property RefurbishmentAwardedRenewalPublished value£180,000,000
The intention of this lot is to provide PfH members with end-to-end management of their reactive maintenance repairs and works associated with ensuring void properties are at the appropriate standard to relet.
It is anticipated that the services provided will either be a fully out-sourced solution to deliver all works for PfH members in relation to their reactive maintenance and void property works or as a top up service to existing in house teams.
It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis.
Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions.
Lot #2Void Property RefurbishmentAwardedRenewalPublished value£100,000,000
The intention of this lot is to provide PfH members with end-to-end management of refurbishment works (internal and external) required within empty properties, including but not limited to:
- Gas and Electrical Safety Inspection
- Boiler and heating system testing/repairs/installation
- Electrical testing/repairs/upgrades
- Kitchen and bathroom repairs
- General building repairs
- Joinery and metal works
- Plastering, painting & decorating
- Roofing works
- Fencing & gate repairs
- Drainage repairs
It is anticipated that the services provided will either be a fully out-sourced solution to deliver all works associated with void property refurbishment or as a top up service to existing in house teams. It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis.
Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions.
Lot #3Responsive RepairsAwardedRenewalPublished value£80,000,000
The intention of this lot is to provide PfH members with end-to-end management of reactive and responsive repair works (internal and external). Including but not limited to:
- General internal and external building repairs
- Plumbing repairs
- Brickwork repairs
- Electrical remedial works
- Window & door repairs
- Roofing repairs
- Drainage repairs
- Flooring repairs (internal and external paving)
- Plastering, painting & decorating
It is anticipated that the services provided will either be a fully out-sourced solution to deliver all reactive maintenance works or as a top up service to existing in house teams. It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis.
Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions.
Lot #4Void Property Cleaning and Clearing ServicesAwardedRenewalceiling above
Lot 4 is a specialist service provision for the cleaning and clearance of void properties including but not limited to the following services:
- Builders Clean
- Light Property Clean
- Deep Property Clean
- Specialist Cleaning (including site disinfection)
- Clearing & disposal of general waste
- Clearing & disposal of hazardous waste (including sharps and clinical waste)
- Clearing & disposal of electrical and electronic equipment waste (WEEE)
- Garden clearances
- Pest control
Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions.
Lot #5Void Property Security ServicesAwardedRenewalceiling above
Lot 5 is a specialist service provision to ensure site safety and security of empty/void sites and properties under the responsibility of PfH members.
It is anticipated that services under this lot will fall into two main categories:
Site Security which will include (but is not limited to) the following solutions:
- Supply, installation and removal of demountable screens and doors on a purchase and hire basis
- Supply, installation and removal of security fencing on a purchase and hire basis
- Supply, installation and removal of net curtains on a purchase and hire basis
- Boarding up services
- Guardianship provision
- Secure meter box coverings
And Site Monitoring which will include (but is not limited to) the following solutions:
- Temporary alarm detection systems (can also include a responsive service)
- Mobile CCTV towers
- Mobile patrol services
Suppliers must be able to provide these services to PfH members on a National basis.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality, Technical Merit & Customer Service: 60%
- price: 40%
Published award criteria (2)
- Quality, Technical Merit & Customer Service: 60
- Price: 40
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- “Responsive Repairs and Void Property Services” is a framework: the contest is a place on its panel, up to 280 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 10 Mar 2023, 16:27 GMT
- Last source update
- 4 Aug 2023, 12:42 BST
- Award evaluation window
- 14 Apr 2023 – …
- FTS notice number
2023/S 000-022738- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03b209Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: This Framework may be used by any contracting authority listed in or referred to in the FTS Notice. This includes: All current members of PfH at the time of the FTS notice for this procurement; Any registered provider of social housing (or Welsh registered social landlord ,or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the Framework Agreement; Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement; Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement; Any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during the period of the Framework Agreement; Any wholly owned subsidiaries of any of the above Organisations; educational establishments and any other contracting authority listed on the following page of the PfH website : http://procurementforhousing.co.uk/permissible-users/ at the time of the FTS notice for this procurement. (MT Ref:229848)
How it was run
Official notice- Appointment period ends
- 14 Apr 2023, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 14 Apr 2023, 13:00 BST
Timeline
14 Apr 2023 → 13 Oct 2023 · 4 dates- Admission / appointment period endsperiod end, not a bid countdown14 Apr 2023, 12:00 BST
- Bids opened14 Apr 2023, 13:00 BST
- Notice published4 Aug 2023, 12:42 BST
- Bids must remain valid until13 Oct 2023, 23:59 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete4 Aug 2023, 12:42 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast5 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 2 of these contracts carry the same published figure, £30,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Responsive Repairs and Void Property Refurbishment
- Signed
- 3 Jul 2023
- Value
- £180,000,000
- Status
- active
Void Property Refurbishment
- Signed
- 3 Jul 2023
- Value
- £100,000,000
- Status
- active
Responsive Repairs
- Signed
- 3 Jul 2023
- Value
- £80,000,000
- Status
- active
Void Property Cleaning and Clearing Services
- Signed
- 3 Jul 2023
- Value
- ceiling above
- Status
- active
Void Property Security Services
- Signed
- 3 Jul 2023
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Responsive Repairs and Void Property Refurbishment | 20bids · 20 electronic · 20 from abroad | 14 | — | — |
| 2 · Void Property Refurbishment | 28bids · 28 electronic · 28 from abroad | 21 | — | — |
| 3 · Responsive Repairs | 19bids · 19 electronic · 19 from abroad | 13 | — | — |
| 4 · Void Property Cleaning and Clearing Services | 11bids · 11 electronic · 11 from abroad | 9 | — | — |
| 5 · Void Property Security Services | 5bids · 5 electronic · 5 from abroad | 2 | — | — |
Contracting authority & participating public bodies
Framework contractors & participating bidders
35 commercial parties on the notice- Arc Group London LimitedFramework contractor
- Axis Europe PlcFramework contractor
- Breyer Group Public Limited CompanyFramework contractor
- C.L.C. Contractors LimitedFramework contractor
- Cablesheer Construction LimitedFramework contractor
- Cavendish Construction LtdFramework contractor
- Chigwell (London) LimitedFramework contractor
- City West Works Limited. T/A Liberty GroupFramework contractor
- Clean Green Cleaning Services LimitedFramework contractor
- Combined Facilities Management LtdFramework contractor
Show 25 more suppliers
- Foster Property Maintenance LimitedFramework contractor
- Hankinson Whittle Programmed LimitedFramework contractor
- Hollington & Sons (Builders) Limited t/a Olli Group/Olli ConstructionFramework contractor
- Ian Williams LimitedFramework contractor
- Jeff Way Construction LimitedFramework contractor
- KBH Building Services LimitedFramework contractor
- LCB Group Holdings LimitedFramework contractor
- Laker Building Management Solutions LimitedFramework contractor
- Lancer Scott LimitedFramework contractor
- MCP Property Services LimitedFramework contractor
- Milestone Contracting LimitedFramework contractor
- Novus Property Solutions LimitedFramework contractor
- Orbis Protect LimitedFramework contractor
- Osborne Property Services LimitedFramework contractor
- Prestige Domestic Property Maintenance LtdFramework contractor
- Profile Security Services LimitedFramework contractor
- R. Benson Property Maintenance LimitedFramework contractor
- RON Services LimitedFramework contractor
- Re-Gen (UK) Construction LimitedFramework contractor
- Rigford LtdFramework contractor
- SPS Doorguard LimitedFramework contractor
- T.S.G. Building Services PlcFramework contractor
- Urban Construction Interiors LimitedFramework contractor
- VPS (UK) LimitedFramework contractor
- Westcountry Maintenance Services LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria