Find a TenderAwardedContract award notice
Published 30 Sept 2025, 16:53 BST

Official UK procurement notice

Record Management System (RMS) 7F Re-Procurement

Official notice

Authority: The Police, Fire and Crime Commissioner for Essex (Police & fire)·Consortium: 7 public authorities

Framework agreement2 lotsServicesCompetitive flexible procedureAbove threshold
Framework ceiling (notional)£450,000,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 27 Oct 2025awarded 8 Sept 2026
Awarded to MARK43 UK LIMITED
Framework period 10 yrsends 15 Oct 2036 · up to 15 Oct 2041 with extensions · starts 16 Oct 2026

What is being bought2 lots · detail below

Published requirement description

The Authority, the Police and Crime Commissioner for Essex, acting on behalf of itself and the other named participating Forces, wishes to appoint a supplier to deliver a Records Management System ("RMS") encompassing the four key functional pillars of Intelligence, Investigation, Case Management and Custody, and serving as a fully operational tool used by police officers and staff on a daily basis; and to work collaboratively alongside representatives from the seven Police Forces and relevant third parties to implement and configure the system to the Requirements of the Authority, including the provision of appropriate resources to support this.

The procurement will be structured as a single-supplier Framework, under which individual Call Off Contracts will be placed using a common template contract document.

The term of the single supplier Framework is 4 years. The term of the individual Call-Off Contracts placed by lot 1 or Lot 2 Authorities is anticipated to be for an initial term of 10 years, with the option to extend by a further one 1 period of five 5 years.

  • How the procedure runs: This project will look to procure a replacement Records Management System, for the following 7 Forces: Bedfordshire, Cambridgeshire, Hertfordshire, Kent, Essex, Norfolk and Suffolk. The Authority reserves the right to refine the award criteria in accordance with Section 24 of the Procurement Act 2023.

CPV: Content management software development services · Records management · System, storage and content management software package

How this framework works

From the published notice
Type
Open framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Places
up to 1 suppliers · 3 bids on the busiest of 2 lots (3.0 per place) · 1 appointed (full)
Framework period

10 yrs · up to 15 yrs from 16 Oct 2026, This is a contract for a critical RMS, which will require significant years of Testing, Training, Implementation etc.

Supplier levy on call-offs (max %)

An administration charge of 1% per year of the contract value of each call-off contract will be payable by the supplier to the 7F Commercial Services for the costs of administering the framework agreement, for the duration of each call-off contract.

Who may buy through it

UK Police Forces

Published description of the framework

Single Supplier Framework

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1RMS and Associated Services to 7FAwardedRenewal 10 yrsPublished value£100,000,000

The source published no individual description for this lot.

Contract period: 16 Oct 2026 – 15 Oct 2036 (10 yrs) · up to 15 Oct 2041 with extensionsValue: £100,000,000 exc. VAT · £120,000,000 inc. VAT
Delivery: UK
Extensions: 1 period of 5 years
Lot #2RMS and Associated Services to all other UK Police ForcesAwardedRenewal 10 yrsPublished value£350,000,000

The source published no individual description for this lot.

Contract period: 16 Oct 2026 – 15 Oct 2036 (10 yrs) · up to 15 Oct 2041 with extensionsValue: £350,000,000 exc. VAT · £420,000,000 inc. VAT
Delivery: UK
Extensions: 1 period of 5 years

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 90%Price: 10%
Published award criteria (2)
  • Quality: Stage 2 Quality Criteria - 90% Stage 3 Quality Criteria - 70% Stage 4 Quality Criteria - 40%
  • Price: Stage 2 Price Criteria - 10% Stage 3 Price Criteria - 30% Stage 4 Price Criteria - 60%
Lot distribution rule: Lot 1 - 7 named Police Forces Lot 2 - all other UK Police Forces
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
  • “Record Management System (RMS) 7F Re-Procurement” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
UK Police Forces
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Sept 2025, 16:53 BST
Last source update
8 Sept 2026, 11:56 BST
Award evaluation window
Submission end – 7 Sept 2026
Authority reference
C19742
FTS notice number
2025/S 000-061054
Latest notice
Contract award notice (UK6)
Classification (CPV)
Content management software development servicesRecords managementSystem, storage and content management software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05a553 Find a Tender
How it runs

This project will look to procure a replacement Records Management System, for the following 7 Forces: Bedfordshire, Cambridgeshire, Hertfordshire, Kent, Essex, Norfolk and Suffolk. The Authority reserves the right to refine the award criteria in accordance with Section 24 of the Procurement Act 2023.

Review and risk notes
Risks
  1. Performance Failure - during implementation and/or the life of the contract. 2. Complex Interoperability with systems & software across the region. 3. Inadequate Security & Cyber security controls. 4. Difficulty with access to legacy data /transition of historical data into the new system. 5. Inability or restrictions with the Integration of the solution with current Force systems.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
27 Oct 2025, 12:00 GMT
Appointment period ends
27 Oct 2025, 12:00 GMT
Clarification deadline
21 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · An administration charge of 1% per year of the contract value of each call-off contract will be payable by the supplier to the 7F Commercial Services for the costs of administering the framework agreement, for the duration of each call-off contract.

Detailed submission instructions & authority contactsFrom official release

Timeline

30 Sept 2025 → 16 Oct 2026 · 7 dates
  1. Tender notice published390 days ago
    30 Sept 2025, 16:53 BST
  2. Clarification questions by370 days ago
    21 Oct 2025, 12:00 BST
  3. Admission / appointment period ends363 days ago · period end, not a bid countdown
    27 Oct 2025, 12:00 GMT
  4. Award decision expected by48 days ago
    7 Sept 2026, 23:59 BST
  5. Assessment summaries sent48 days ago
    8 Sept 2026, 00:00 BST
  6. Latest notice published48 days ago
    8 Sept 2026, 11:56 BST
  7. Contract starts10 days ago
    16 Oct 2026, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 30 Sept 2025
  1. Tender notice published
    30 Sept 2025, 16:53 BST
    UK4
  2. Contract award notice published
    8 Sept 2026, 11:56 BST
    UK6
  3. Status changed to complete
    8 Sept 2026, 11:56 BST
  4. Procurement method changed
    8 Sept 2026, 11:56 BST
  5. Contract signature expected
    16 Oct 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 11 award · see the list ↓
Bids received 3busiest of 2 lots
Named bidders 3published on the award notice
Awarded toValueDateStatus
Across several lots1 award
MARK43 UK LIMITEDRecord Management System Gen 2 (RMS Gen2) Framework16 Oct 2026 – 15 Oct 2030£450,000,0008 Sept 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · RMS and Associated Services to 7F3final-stage tenders00—
2 · RMS and Associated Services to all other UK Police Forces3final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

7 public bodies on the notice

The Police, Fire and Crime Commissioner for Essex

Contracting authorityPublic authority - sub-central government GB-PPON: PPBL-4276-QHPM Kelvedon Park, London Road, Rivenhall, Witham, East of England, CM8 3HBContact email

Consortium members and other public bodies

Framework contractors & participating bidders

3 commercial parties on the notice · 1 awarded
  • Axon EnterpriseBidder / tendererGB-COH: 07390059 14 Sopwith Way, Daventry, East Midlands, NN11 8PB
  • Deloitte LLPBidder / tendererGB-PPON: PQZJ-4654-XTJY 1 New Street Square, London, London, EC4A 3HQ
  • Mark43 UK LimitedFramework contractorGB-PPON: PQHP-8776-LBTT One, Glass Wharf, Bristol, South West, BS2 0ZXContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender